Maldahiya Varanasi Uttar Pradesh Operations manager Jobs – 6 Open Jobs Today

Operations Manager
ECURE Healthcare Pvt Ltd —Mahmoorganj, Varanasi, Uttar Pradesh
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Quick apply
6h
Team Leader - Operations
Sone vally infrastructure pvt ltd —Varanasi, Uttar Pradesh
- From ₹20,000 a month
- Full-time
- Analysis skills
- Project management
- Software development
- Flexible schedule
- Paid sick time
Quick apply
Business Operations Manager
A2Z Plant Nutrient —Varanasi, Uttar Pradesh
- ₹15,000 - ₹30,000 a month
- Full-time
- Up to 50% travel
- English
- Master's degree
Quick apply
Operations Supervisor
Mulyam Agronomics pvt ltd —Varanasi, Uttar Pradesh
- ₹10,000 - ₹50,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Team management
- Commuter assistance
- Flexible schedule
Quick apply
Associate Vice President – Hospital Operations
ZenOnco.io —Varanasi, Uttar Pradesh
- ₹1,00,000 - ₹1,50,000 a year
- Full-time
- Travel
- Communication skills
- Flexible schedule
Quick apply
7d

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Sone vally infrastructure pvt ltd —Varanasi, Uttar Pradesh
Lead the technology and operations team. Basic understanding of web and mobile development. Assign and monitor daily tasks.
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7d

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Operations Manager

ECURE Healthcare Pvt Ltd -
Mahmoorganj, Varanasi, Uttar Pradesh

Quick apply

Job details

Full-time
₹40,000 - ₹50,000 a month
6 hours ago

Benefits

Health insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Management
Operations management
Microsoft Office
Master's degree
Quality assurance
Bachelor's degree
Business Administration
MBA
Leadership
Communication skills

Full job description

Job Description: Operations Manager

Position Overview

We are seeking a dynamic and results-driven Operations Manager to lead and oversee our pre-medical checkup operations. This pivotal role ensures the seamless execution of medical examination processes, coordination with our Insurance Company (IC) partners, and delivery of high-quality diagnostic services within stipulated timelines. The ideal candidate will be a strategic thinker with strong operational acumen, exceptional leadership capabilities, and a proven track record of driving efficiency and excellence in healthcare or insurance-related operations.

Key Responsibilities

1. Operational Management

Oversee End-to-End Operations: Manage the daily operations of pre-medical checkup activities, including scheduling of appointments, sample collection processes, and accurate report generation to ensure smooth and uninterrupted service delivery.
Coordinate Cross-Functional Teams: Ensure effective coordination between medical phlebotomists and Diagnostic Center (DC) administrative staff, facilitating timely and complete medical assessments for every case.
Ensure Protocol Compliance: Verify that all medical checks are conducted strictly in accordance with Insurance Company (IC) prescribed protocols, maintaining the highest standards of quality and regulatory adherence.
Monitor Turnaround Times (TAT): Track and manage TAT meticulously, ensuring all medical reports are delivered to the Insurance Company (IC) within stipulated deadlines to prevent any lapse in service commitments.
Drive Continuous Improvement: Monitor system performance, proactively identify operational bottlenecks, and implement effective solutions to resolve issues, optimize workflows, and enhance overall operational productivity.

2. Coordination & Communication

Serve as Primary Liaison: Act as the principal point of contact between the company and the Insurance Company (IC) underwriting and claims teams, fostering strong and transparent working relationships.
Manage Appointment Scheduling: Coordinate with all IC branch managers to plan, schedule, and execute all medical appointments efficiently and in alignment with business requirements.
Resolve Queries and Discrepancies: Address and resolve any discrepancies or queries raised by the Insurance Company (IC) regarding medical reports, working closely with DC Partners to ensure accurate and satisfactory outcomes.
Maintain Clear Communication Channels: Ensure consistent and clear communication with the Insurance Company (IC) regarding appointment scheduling, execution status, and reporting requirements to keep all stakeholders informed and aligned.
Coordinate with Quality Control: Liaise with the QC Head for the release of reports for cases that are completed and finalized, ensuring quality standards are upheld before delivery.
Collaborate with Human Resources: Coordinate with the HR Manager for the hiring and onboarding of staff and doctors, ensuring the operations team is adequately staffed with qualified personnel.

3. Quality Assurance & Compliance

Ensure Full Compliance: Guarantee 100% compliance with Insurance Company (IC) guidelines and standard operating procedures (SOPs) across all operational activities.
Conduct Regular Reviews: Facilitate weekly meetings to assess goal achievement regarding case executions, maintaining supreme accuracy and quality in all deliverables.
Mitigate Operational Risks: Proactively identify and mitigate operational risks, including the detection and prevention of fraudulent or incomplete reports, safeguarding the integrity of the process.
Stay Updated on Policy Changes: Keep abreast of any changes in Insurance Company (IC) underwriting policies and promptly train the team to ensure seamless adoption and continued compliance.

4. Team Leadership

Recruit and Develop Talent: Lead the recruitment, training, and ongoing mentorship of team members, building a highly skilled and motivated workforce.
Conduct Performance Reviews: Perform regular performance evaluations and implement structured improvement plans to enhance individual and team performance.
Cultivate Professional Culture: Foster a workplace culture rooted in accountability, punctuality, and professional ethics, inspiring the team to uphold the organization's values and standards.

5. Reporting & Analytics

Prepare Comprehensive Reports: Develop weekly and monthly MIS reports tailored to the Insurance Company (IC) engagement, covering case volumes, turnaround times, rejection rates, and operational costs.
Track and Optimize KPIs: Monitor key performance indicators (KPIs) and key result areas (KRAs), recommending and implementing process improvements to drive operational excellence.
Present Strategic Insights: Deliver operational insights and performance summaries to senior management, highlighting trends, challenges, and opportunities for growth.
Evaluate Team Effectiveness: Assess individual performance reviews and overall team effectiveness in collaboration with senior management to ensure alignment with organizational goals.

Qualifications & Requirements

Education

Bachelor's degree in Business Administration, Healthcare Management, or a related field.
Master's degree (MBA) is highly preferred, demonstrating advanced strategic and managerial capabilities.

Experience

Minimum 5+ years of experience in operations management, preferably within healthcare, diagnostic services, or insurance-related medical services.
Strong preference for candidates with direct experience working with an Insurance Company (IC) or other life insurance organizations.
Hands-on experience in managing teams and coordinating effectively with diverse internal and external stakeholders.

Skills

Medical Knowledge: Strong understanding of medical examination protocols and diagnostic procedures.
Leadership: Excellent leadership and people management skills with the ability to inspire and guide teams toward achieving shared objectives.
Technical Proficiency: Advanced proficiency in MS Office applications (Excel, Word, PowerPoint) and operational management software.
Problem-Solving: Strong problem-solving and decision-making abilities to address complex operational challenges effectively.
Resilience: Demonstrated ability to work under pressure and meet strict deadlines without compromising quality.
Communication: Exceptional verbal and written communication skills, with the ability to convey information clearly and persuasively.
Team Orientation: The ability to organize, motivate, and drive teams to consistently deliver desired outcomes.

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Education:

Bachelor's (Preferred)

Experience:

Operations: 1 year (Preferred)
total work: 1 year (Preferred)

Work Location: In person

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