Mathura Uttar Pradesh Workshop manager Jobs – 3 Open Jobs Today

Workshop Manager
SHRI RADHAMADHAV TWO WHEELERS LLP —Mathura, Uttar Pradesh
- ₹15,000 - ₹24,000 a month
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
Quick apply
Territory Sales Manager
Power ultimo —Mathura, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- Master's degree
- Driving
- Travel
- Commuter assistance
Quick apply
12d
Sr. Relationship Manager
AlignMF4Yield Finserv private Limited —Vrindavan, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- Business development
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply

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Territory Sales Manager
Power ultimo —Mathura, Uttar Pradesh
Maintain daily sales reports and provide regular updates to the reporting manager. Achieve monthly and quarterly sales targets. Freshers are welcome to apply.
₹10,000 - ₹15,000 a month
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Area Sales Manager (ASM)
Durvasa ayurved Pvt Ltd —Mathura, Uttar Pradesh
Manage sales operations and business development in the assigned territory. Durwasa Ayurved is looking for an experienced and result-oriented *Area Sales…
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10d

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Workshop Manager

SHRI RADHAMADHAV TWO WHEELERS LLP
Mathura, Uttar Pradesh

Quick apply

Job details

Permanent | Full-time
₹15,000 - ₹24,000 a month

Qualifications

Customer service
Microsoft Office
Supervising experience
Bachelor's degree
Diploma
Communication skills

Full job description

Job Summary:

The Workshop Manager is responsible for managing the complete service workshop operations, ensuring high-quality repairs, customer satisfaction, efficient manpower utilization, revenue growth, and compliance with company standards and safety guidelines.

Key Responsibilities:1. Workshop Operations

Manage day-to-day workshop activities.
Ensure timely vehicle servicing and repairs.
Monitor workshop productivity and efficiency.
Allocate work to technicians based on skill level.
Ensure proper job card management and timely job closure.

2. Team Management

Supervise Service Advisors, Technicians, Helpers, and Workshop Staff.
Conduct daily morning meetings and job allocation.
Train and motivate the workshop team.
Monitor employee attendance, discipline, and performance.
Identify training requirements and coordinate skill development.

3. Customer Satisfaction

Ensure high-quality service delivery.
Handle customer complaints and technical issues effectively.
Monitor customer feedback and implement corrective actions.
Maintain high Customer Satisfaction Index (CSI).

4. Quality Control

Ensure repairs are completed as per manufacturer guidelines.
Perform final quality inspection before vehicle delivery.
Reduce repeat repairs and warranty rejections.
Monitor workshop cleanliness and 5S implementation.

5. Revenue & Business Development

Achieve monthly labor revenue targets.
Increase workshop sales through value-added services.
Promote AMC, extended warranty, accessories, and genuine spare parts.
Monitor technician productivity and workshop profitability.

6. Spare Parts Coordination

Coordinate with the Parts Department for timely spare availability.
Minimize vehicle waiting time due to parts shortages.
Ensure proper parts usage and inventory control.

7. Warranty Management

Ensure correct warranty claim documentation.
Monitor warranty claim approvals and rejections.
Maintain compliance with manufacturer warranty policies.

8. Safety & Compliance

Ensure workplace safety standards are followed.
Maintain workshop tools and equipment.
Ensure compliance with environmental and company regulations.
Conduct periodic safety inspections.

9. Reporting

Prepare daily, weekly, and monthly workshop performance reports.
Track KPIs such as:
Workshop Revenue
Technician Productivity
Technician Efficiency
Bay Utilization
Customer Satisfaction (CSI)
Repeat Repair Rate
Warranty Claim Status
Service Load
Vehicle Delivery Time

Qualifications

Diploma or Bachelor's Degree in Mechanical/Automobile Engineering (preferred).
5–8 years of experience in an automobile service workshop.
Previous supervisory or managerial experience preferred.

Skills Required

Strong leadership and team management.
Excellent communication and customer handling skills.
Good technical knowledge of two-wheelers.
Problem-solving and decision-making ability.
Knowledge of workshop management software/DMS.
Planning and organizational skills.
Basic MS Office and reporting skills.

Key Performance Indicators (KPIs)

Workshop Revenue Achievement
Labor Productivity
Technician Efficiency
Customer Satisfaction (CSI)
First-Time Fix Rate
Repeat Repair Percentage
Warranty Claim Approval Rate
Average Turnaround Time (TAT)
Service Retention
Team Attendance and Productivity

Working Conditions

Full-time position.
Based in the dealership workshop.
May require extended working hours during peak service periods.

This job description is well-suited for a TVS two-wheeler dealership workshop and can be included in your HR manual or employee appointment documentation.

Pay: ₹15,000.00 - ₹24,000.00 per month

Work Location: In person

Quick apply

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workshop manager jobs in mathura uttar pradesh

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