Mira Road Mumbai Maharashtra Network management Jobs – 4040 Open Jobs Today

Team Leader, Incident & Problem Management
Brennan IT —Mumbai, Maharashtra
- Full-time
- Analysis skills
- Leadership
- Communication skills
5d
IT Executive
SEVEN ELEVEN CLUB —Mira Road, Thane, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
Quick apply
6d
System Administrator
Epicenter Technologies Pvt. Ltd —Bhayandar, Mumbai, Maharashtra
- ₹5,00,000 - ₹6,00,000 a year
- Full-time
- Azure
- Computer Science
- Windows
- Health insurance
Quick apply
5d
Urgent Opening For Network Engineer (Mumbai Location)
Milestone Digital Hub —Mumbai, Maharashtra
- ₹70,000 - ₹1,20,000 a month
- Full-time
- Azure
- Computer Science
- AWS
- Commuter assistance
- Flexible schedule
Quick apply
Private Valuations Team (Asset Management) - Associate
BlackRock Investments —Mumbai, Maharashtra
- Hybrid work
- Microsoft Excel
- Finance
- Bachelor's degree
- Work from home
CEO (3PL & Warehousing)
Panchsheel Builders & Developers —Mumbai, Maharashtra
- ₹50,00,000 - ₹80,00,000 a year
- Full-time
- Master's degree
- Business development
- In-person
Quick apply
Network Specialist
Bloom Electronics Private Limited —Mumbai, Maharashtra
- Up to ₹85,000 a month
- Full-time
- Azure
- Management
- Computer Science
- Health insurance
Quick apply
Desktop Support Engineer
EnFuse Solutions Pvt Ltd —Mira Road, Thane, Maharashtra
- ₹18,000 - ₹29,000 a month
- Full-time
- Microsoft Access
- Software troubleshooting
- Windows
Quick apply
14d
Network Management SME
Lenovo —Mumbai, Maharashtra
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
CEO - Holidays (Travel Industry)
Trident HRM Services Pvt Ltd —Mumbai, Maharashtra
- ₹60,00,000 - ₹70,00,000 a year
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Quick apply
Revenue Management Expert
Lufthansa Cargo AG —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
6d
Analyst
Nomura —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
7d
Associate - Equity Research - EU Tech
JPMorganChase —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Research
- Master's degree
13d
Security Operations Analyst L1
Brennan IT —Mumbai, Maharashtra
- Full-time
- Azure
5d
Network Engineer-L1
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Master's degree
- Bachelor's degree
AVP Operations Support
HSBC Global Services Limited —Mumbai, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- AI
Customer Service New Associate - Query Management
Accenture —Mumbai, Maharashtra
- Full-time
- Customer service
- English
- 12th Pass
Genesys Cloud Support L1 (Mumbai)
Resolink Technologies Private Limited —Mumbai, Maharashtra
- ₹3,00,000 - ₹7,00,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
VP of Network Operations
Fynd —Mumbai, Maharashtra
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
General Manager for Matoshree Indirabai MBMC Hospital- Mira Road
Platinum Hospitals Pvt Ltd —Mira Road, Thane, Maharashtra
- ₹60,000 - ₹90,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- In-person
Quick apply

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Team Leader, Incident & Problem Management

Brennan IT -
Mumbai, Maharashtra

Apply Now

Job details

Permanent | Full-time
5 days ago

Qualifications

Jira
Incident management
BMC Remedy
Analysis skills
ITIL
ServiceNow
Problem management
Leadership
Communication skills

Full job description

Team Leader, Incident & Problem Management

Brennan. Where true performance thrives.
At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.

Why join Brennan
True performance for our customers starts with a true belief in our people.
It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.

True rewards
In addition to competitive remuneration, Brennan offers extensive benefits, including:

Training and certification bonuses
Culture Awards that recognise excellence
Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
Vibrant, fun social activities.
An environment that embraces learning and development

The Role
The role acts as a central point of operational leadership across resolver teams, service delivery functions, security stakeholders, vendors and customer-facing teams. It is responsible for driving service restoration, managing operational risk, supporting change governance, participating in CAB activities, coordinating security-related operational responses, and continually improving service performance through trend analysis, root cause management and process improvement. The Team Leader also provides people leadership, operational governance and continual improvement initiatives that strengthen operational maturity, customer experience and service reliability across the organization.

Role Responsibilities
Operational Incident Response (50%)

Lead end-to-end Incident Management, ensuring timely logging, prioritisation, escalation, resolution, and closure of incidents.
Act as the primary escalation point for high-impact, critical, and customer-sensitive incidents.
Drive Major Incident Management activities, including bridge calls, stakeholder coordination, communications, and service restoration.
Coordinate cross-functional teams (Service Desk, Infrastructure, Cloud, Network, Security, Vendors, and Service Delivery) to minimise customer impact and restore services quickly.
Oversee Duty Management, expedite governance, operational risk assessment, and service continuity.
Support Security Incident response, coordinating containment, remediation, recovery, and stakeholder communications.

Problem Management (15%)

Identify recurring incidents, service trends, and operational issues requiring structured Problem Management.
Facilitate Root Cause Analysis (RCA) and drive corrective and preventative actions to improve service stability.
Maintain visibility of active Problem Records, risks, and remediation activities.
Promote knowledge sharing through known errors, workarounds, and process improvements.

Change Management & CAB Participation (10%)

Provide operational input into change assessments, ensuring risks, dependencies, and customer impacts are considered.
Participate in CAB meetings and support emergency changes during critical incidents and service disruptions.
Monitor the effectiveness of incident-related changes and escalate failed changes where required.

Team Leadership (10%)

Lead, mentor, and develop the Incident & Problem Management team, ensuring high operational performance.
Manage resource allocation, workload distribution, shift coverage, and operational readiness.
Foster a culture of accountability, collaboration, customer focus, and continual learning.

Governance, Reporting & Continual Improvement (15%)

Ensure compliance with Incident, Problem, Change, and Security Management processes and governance standards.
Prepare and analyse operational reports, including SLA performance, incident trends, service risks, and major incidents.
Drive continual service improvement initiatives focused on automation, process optimization, operational maturity, and customer experience.

Key Competencies and Qualifications required

Strong understanding of ITIL Incident Management, Major Incident Management, Problem Management, Change Management and service operations.
Experience working in a Managed Services, Outsourcing or System Integrator environment.
Ability to coordinate multiple technical teams across infrastructure, cloud, network, workplace, applications, security, vendors and service desk functions.
Strong command of ITSM platforms such as ServiceNow, Jira Service Management, BMC Remedy or equivalent platforms.
Excellent communication, stakeholder management, escalation management, decision-making and conflict-resolution skills.
Demonstrated ability to remain calm under pressure and drive structured action during high-impact incidents, major service disruptions and security-related events.
Strong analytical mindset with the ability to interpret operational trends, service risks, incident patterns and performance data.
Experience supporting operational governance processes, including Change Management, CAB participation and security-related operational response activities.
Proven ability to lead, coach and develop operational teams while fostering a culture of ownership, accountability and continual improvement.

Brennan is an equal opportunity employer.

Apply Now

Refine Your Search

network management jobs in mira road mumbai maharashtra

Team Leader, Incident & Problem Management

IT Executive

System Administrator

Urgent Opening For Network Engineer (Mumbai Location)

Private Valuations Team (Asset Management) - Associate

CEO (3PL & Warehousing)

Network Specialist

Desktop Support Engineer

Network Management SME

CEO - Holidays (Travel Industry)

Revenue Management Expert

Analyst

Associate - Equity Research - EU Tech

Security Operations Analyst L1

Network Engineer-L1

AVP Operations Support

Customer Service New Associate - Query Management

Genesys Cloud Support L1 (Mumbai)

VP of Network Operations

General Manager for Matoshree Indirabai MBMC Hospital- Mira Road

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