mumbai maharashtra appointment generator Jobs – 1 Open Jobs Today

Customer Relation Executive (CRE)
Galaxy Auto Works —Mumbai, Maharashtra
- Sales
- Microsoft Office
- Master's degree

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Customer Relation Executive (CRE)
Galaxy Auto Works —Mumbai, Maharashtra
Excellent communication skills and an excellent telephone manner. To inform potential client’s on the company’s products and services.
Customer Relationship Executive
Arnav Automobiles Pvt Ltd —Sewri, Mumbai, Maharashtra
1–3 years experience in automobile customer service / call handling preferred. The PSF CRE is responsible for conducting Post Service Follow-up (PSF) calls to…
₹15,000 - ₹25,000 a month
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Customer Relation Executive (CRE)

Galaxy Auto Works -
Mumbai, Maharashtra

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Job details

Qualifications

Sales
Microsoft Office
Master's degree
Sales
Bachelor's degree
BBA
B2B sales
Direct sales
Business Administration
MBA
Communication skills

Full job description

Roles & Responsibility :

Sales

To be responsible for making outbound calls on a daily basis using data provided.
To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors.
Handling Customers & their complaints
Feedback callings
Handling Appointments
Managing and scheduling appointments for procedures
To convert the calls to new business leads.
To achieve agreed personal and departmental targets captured from calling data provided.
To inform potential client’s on the company’s products and services.
To gather relevant School and Corporate information.
To use company databases to gain potential leads.
To be proactive in identifying opportunities for new business.
To input and maintain guest information onto the company database.
To ensure guest satisfaction at all times.
Handle telephone queries.
To build relationships with colleagues and clients.
To deal with clients in a professional manner at all times aligned to our brand values.
To ensure service is prompt, polite and professional standards are kept.

To assist with other departments as required.

People / Team

To foster good relationships with all internal departments and cross-functional teams.
To proactively support their managers by suggesting new ideas and questioning thinking where appropriate.
To refer to senior team members for advice and support.
To attend all staff meetings and training sessions as and when required.
To maintain a Guest-orientated approach and demonstrate a professional approach to work and team mates at all times.
In addition to the above main responsibilities, the Lead Generator will be required to undertake any other task, deemed to be appropriate to the job role.

The Lead Generator is expected to have the following specialist skills, knowledge and experience:-

Previous B2B or B2C sales experience: – 5- 10yrs. Preferable from Automobile industry.
Excellent communication skills and an excellent telephone manner.
Ability to work independently and under pressure.
Good verbal and written skills.
A positive approach to objection handling is essential.
Good organisational skills and attention to detail.
You must be financially motivated, energetic and reliable with a hunger to succeed.
We are looking for someone upbeat and organised.
An interest in the Snowsports and the Leisure industry, and a genuine passion for our products will be invaluable.
Tenacity for high standard of guest service – wanting to meet and serve guests – a complete understanding of guests needs in line with the brand offering and product delivery.
A good knowledge and understanding of the technical aspects of the following:-
Microsoft Office and associated systems, including CRM.
Social Networking (LinkedIn).
Demonstration of the energy, ability and commitment demanded by this role.
Root cause analysis with counter measures.
VOC Portal / CRM Portal ( Complaint Handling )
NSC Complaint handling
PSF ( Post Service Follow – up) Calls
Attending the customers at the time of delivery
Making new thank you cards format and implementing the same

Maintaining and filing of DAN Copies ( Delivery Acknowledgement Note

Qualification :

MBA (Marketing/ Operations), BBA or Bachelor’s degree in any field, B.tech.(mech/auto).

Perks & Benefits :

High Appreciation.
Increment based completely on performance.
Any beneficial schemes offered by the organization.
Benefits of working under industry experts.
increment is done on monthly or quarterly basis depending on the work performance.

Contact:

Phone : 8652409845 / 9594409845

Email : [email protected]

Apply Now

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Customer Relation Executive (CRE)

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