Why SoftwareOne?
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
The role
Do you have a strong grasp of Microsoft licensing programs and enjoy guiding customers toward the most effective solutions?
Are you motivated by optimizing licensing strategies to drive cost efficiency, compliance, and business value?
Do you thrive in a role where you support sales teams, deliver advisory services, and manage end-to-end program execution?
Join our team and work closely with Sales, Presales, and Leadership to deliver Microsoft licensing expertise, drive customer success, and support strategic business growth.
As a Microsoft Licensing & Program Specialist, you will be responsible for providing expert guidance on licensing strategies, supporting complex deal structures, and driving program execution to maximize customer value and organizational performance.
Key Responsibilities
Microsoft Licensing & Commercial Management
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Demonstrate a clear understanding of Microsoft licensing programs, including CSP, EA, MPSA, SPLA, and Open Value.
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Optimize customer licensing through cost analysis, deal benchmarking, and spend optimization.
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Advise customers on the most effective licensing solutions to maximize ROI and compliance.
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Support the sales team in positioning organizations value proposition to win large and complex licensing deals.
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Deliver Microsoft software advisory and license optimization projects.
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Conduct licensing workshops and training sessions for customers, partners, and internal teams.
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Provide licensing helpdesk support for large enterprise customers and resolve complex queries.
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Maintain 100% compliance of OEM trainings and certifications across teams.
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Administer vendor portals (e.g., PSX, Microsoft Partner Center) for updates, data validation, and user management.
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Organize vendor-funded campaigns and events (PowerDays, webinars, customer round tables).
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Enable internal teams through ongoing Licensing and Program knowledge sessions.
Program Management & Execution
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Conduct detailed program briefings and training sessions for sales and presales teams.
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Support Sales (Account Managers) in identifying opportunities, renewals, and incremental revenue streams.
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Maintain an active customer pipeline and track conversion from engagement to license purchase.
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Develop and maintain reporting dashboards and program trackers for business reviews with Microsoft and Crayon Leadership.
What we need to see from you
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Strong knowledge of Microsoft licensing programs (CSP, EA, MPSA, SPLA, Open Value).
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Experience in Micrososft licensing, SAM, commercial management.
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Ability to conduct cost analysis, ROI assessments, and licensing optimization.
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Experience supporting sales teams in complex deal structuring and customer conversations.
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Hands‑on experience with Microsoft Partner Center, PSX, or similar vendor portals.
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Strong program management skills with the ability to run incentive, enablement, or funding programs end‑to‑end.
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Excellent communication and presentation skills; able to conduct workshops and training sessions.
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Strong analytical skills with proficiency in Excel, reporting, and data accuracy.
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A proactive, detail‑oriented, and customer‑centric approach.
Job Function
Sales
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected].
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
