Mumbai, India
Permanent Position
Competitive Salary + Bonus Scheme
Ready to play a key role in delivering exceptional contractor support and operational excellence? Join
NES Fircroft as an
Assignment Support Coordinator in Mumbai and become an integral part of our global contractor management team.
In this role, youll be at the heart of the contractor lifecycle, ensuring smooth onboarding, compliance, mobilisation, reporting, and ongoing support for contractors working on projects across the world. If youre highly organised, customer-focused, and thrive in a fast-paced environment, this could be the perfect opportunity for you.
- Onboarding & Mobilisation: Oversee contractor pre-mobilisation activities, ensuring all onboarding requirements, documentation, and approvals are completed accurately and on time.
- Global Mobility Support: Assist with contractor relocation and global mobility administration where required.
- Lifecycle Coordination: Track key milestones including contract renewals, visa renewals, training completions, and assignment updates.
- Vendor Coordination: Liaise with third-party providers to arrange medical examinations, training courses, and other mobilisation requirements.
- Contractor Support: Maintain strong communication with contractors throughout their assignments, providing guidance and resolving queries.
- Compliance Monitoring: Stay informed of legislative changes, process updates, and client-specific requirements to ensure compliance.
- Mailbox Management: Manage shared inboxes, prioritising and responding to contractor and stakeholder enquiries efficiently.
- Offboarding Management: Ensure accurate and timely offboarding processes and closure of placements within Bullhorn.
- Issue Resolution: Follow up on compliance or operational issues and work closely with consultants to achieve prompt resolution.
- Reporting & Data Management: Create ad hoc reports, maintain spreadsheets, and support client-specific reporting requirements.
- Audit Support: Contribute to monthly audits by ensuring documentation and compliance records are complete and accurate.
- Quality Assurance: Maintain 100% compliance with internal processes and client requirements.
- Cross-Functional Partnership: Collaborate closely with Commercial, Payroll, Finance, Travel, and Compliance teams to deliver an exceptional contractor experience.
- Regional Support: Provide support to Assignment Support teams across different regions when required.
- Escalation Management: Escalate operational risks, workload concerns, and compliance issues appropriately to Team Leaders and Managers.
- System Support: Identify and report Bullhorn system issues to ensure minimal disruption to operations.
- Visa Coordination: Work with regional PRO teams and external providers to coordinate visa applications and renewals.
- Research & Planning: Monitor changing visa requirements and support mobilisation into new countries and regions.
- Documentation Management: Ensure all visa and immigration documentation is completed accurately and within required timelines.
- Competitive Salary & Bonus Scheme – Rewarding your performance and achievements.
- Hybrid Working – Enjoy flexibility with one work-from-home day each week.
- Career Progression – Clear development pathways and opportunities for internal advancement.
- Life Insurance – Providing valuable protection and peace of mind.
- Early Finish Fridays – Start your weekends earlier with a 4:00 PM finish.
- Giving Back – Opportunities to participate in charitable and community initiatives.
- Achiever Club – Recognition programmes, team lunches, dinners, and exclusive rewards.
- Training & Development – Ongoing learning opportunities to support your professional growth.
- Supportive Team Culture – Work within a collaborative, close-knit team environment.
- Global Exposure – Collaborate with colleagues and contractors across multiple countries and regions.
- Customer-Focused Experience: Previous experience in a customer-facing, contractor support, HR administration, recruitment operations, or coordination role.
- Technology Skills: Strong proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word.
- Excellent Communication: Strong verbal and written communication skills with a professional and service-oriented approach.
- Organised & Detail-Oriented: Exceptional time management skills with the ability to prioritise multiple activities simultaneously.
- Problem Solver: Proactive, resourceful, and able to identify solutions while maintaining high service standards.
- Compliance Mindset: Comfortable managing confidential information while following structured processes and regulatory requirements.
- Team Player: Works effectively with colleagues across different departments and international locations.
- Adaptable: Comfortable operating in a fast-moving environment with changing priorities.
- Educational Background: Bachelors degree preferred.
- Language Skills: Strong English communication skills; additional language skills would be advantageous.
NES Fircroft is the worlds leading engineering and technical workforce solutions provider. With over 90 years of combined experience and operations spanning more than 45 countries, we support clients across Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Chemicals, Automotive, and emerging technology sectors.
Our reputation is built on specialist expertise, global reach, and a commitment to delivering outstanding service to clients, contractors, and employees alike. We believe in innovation, collaboration, and empowering our people to build successful and rewarding careers.
At NES Fircroft, were committed to building an inclusive workplace where everyone feels valued, respected, and empowered to succeed.
We welcome applications from individuals of all backgrounds, including people with disabilities and those who are neurodiverse. If you require any adjustments throughout the recruitment process, please let us know and well be happy to support you.
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