Manager - Application Development Platforms UI/UX_Workflow N
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
Inviting applications for the role of Senior Principal consultant - GCC In this role we are seeking a highly experienced and strategic GCC manager responsible for Fulfillment Operations Contractual Management P Os/ SOW Responsible working with customer and ensure all the requirements are fulfilled. Also responsible for tracking PO SOW Contractual Management stakeholder managements for GCC's Responsibilities: - Define project scope timelines milestones and deliverables - Manage end-to-end execution (planning delivery closure) - Ensure projects are delivered on time within scope and within budget - Track progress using KP Is dashboards and reporting tools - Act as the primary interface between onshore (HQ) and offshore (GCC) teams - Communicate with senior leadership business units and clients - Manage expectations across different time zones and cultures - Conduct regular status updates steering committee meetings - Allocate and optimize resources across multiple projects - Coordinate with hiring/HR for talent needs in the GCC - Manage cross-functional teams (engineering operations analytics etc.) - Mentor team leads and ensure team productivity - Establish project governance frameworks and reporting structures - Ensure adherence to company policies security standards and regulatory requirements - Maintain documentation (RAID logs Risks Assumptions Issues Dependencies) - Conduct audits and reviews - Identify potential risks early and create mitigation plans - Manage escalations effectively across global stakeholders - Ensure business continuity planning - Track project budgets forecasts and cost optimization - Manage vendor contracts and third-party engagements - Ensure ROI and cost efficiency for GCC operations - Drive automation standardization and process improvements - Implement best practices (Agile Waterfall Hybrid models) - Support digital transformation and innovation initiatives - Manage communication across regions (US Europe APAC etc.) - Handle cultural differences and collaboration challenges - Align GCC objectives with global business strategy - Define success metrics and KP Is - Provide executive-level reports and insights - Use tools like dashboards (Power BI Tableau Jira etc.) - Help scale the GCC (new capabilities teams functions) - Participate in transition/migration of work from global offices to GCC - Drive value creation beyond cost arbitrage (innovation analytics AI etc.)
Qualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering
Certifications
AZ-204: Microsoft Azure Developer Associate - MicrosoftMicrosoft, BUILD - DIGITAL MARKETING - GenpactGenpact, ISTQB Certified Tester - International Society for Technology in Education (ISTE)International Society for Technology in Education (ISTE), Microsoft Certified: Power Platform App Maker Associate - MicrosoftMicrosoft, Oracle Certified Professional, Java SE 8 Programmer I - OracleOracle
Required Skills
Adobe Experience Manager (AEM), Agile Methodology, Appian (Platform), Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, IBM Business Process Manager (BPM), IBM Watson, Inclusion, Modernizing Operations, Pega BPM, People Leadership, Personal Effectiveness, Risk Management, Storytelling
Language
English
Language Proficiency -
Advanced - C1
Additional Job Location -
Job Type
Regular
Master Skill List -
Application Development Platforms UI/UX_Workflow N
Remote Type -
Office
Work Shift -
Flex Time (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
