Nariman Point Mumbai Maharashtra Risk analyst Jobs – 43 Open Jobs Today

Business Operations Analyst
Datastraw Technologies Pvt Ltd —Ghatkopar West, Mumbai, Maharashtra
- ₹22,000 - ₹28,000 a month
- Online application
- Hybrid work
- Analysis skills
- AI
- Leadership
- Paid time off
- Work from home
Quick apply
2h
GRC
AirCheck India Pvt. Ltd —Mumbai District, Maharashtra
- ₹5,00,000 - ₹6,00,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
3d
Business Operations Analyst
Supportstraw Technologies Private Limited —Ghatkopar West, Mumbai, Maharashtra
- ₹22,000 - ₹28,000 a month
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- AI
- Work from home
Quick apply
2h
Junior - Quality Analyst
Credility —Malad, Pune, Maharashtra
- Full-time
- Master's degree
- Project management
- Bachelor's degree
2d
Credit Analyst
Bombay mercantile co-operative bank ltd —Masjid, Mumbai, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
Quick apply
7d
Executive - Quality Analyst
Credility —Malad, Pune, Maharashtra
- Full-time
- Master's degree
- Project management
- Bachelor's degree
2d
Senior Analyst
Mongoose Minds Private Limited —Vidyavihar, Mumbai, Maharashtra
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Microsoft Excel
- Finance
- Business development
Quick apply
2d
Associate - Business Development & Sales
Biltrax Construction Data —Vashi, Navi Mumbai, Maharashtra
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Sales
- Research
- Master's degree
Quick apply
Equity Research Analyst (AMC)
groww —Lower Parel, Mumbai, Maharashtra
- Finance
- Master's degree
- Analysis skills
Business Analyst/Project Manager
Eazy ERP Technologies —Dadar, Mumbai, Maharashtra
- ₹4,00,000 - ₹10,00,000 a year
- Full-time
- Google Suite
- Computer Science
- PMP
- Health insurance
- Paid time off
Quick apply
Associate - Venture Capital
Artha Venture Fund —Lower Parel, Mumbai, Maharashtra
- ₹3,25,000 a year
- Master's degree
- MBA
3d
Leader, Corporate Finance, Risk & Compliance
General Mills —Powai, Mumbai, Maharashtra
- Hybrid work
- Finance
- Master's degree
- GAAP
Analyst - Debt Syndication
LoanXpress —Bandra, Mumbai, Maharashtra
- Email
- Research
- Finance
- Master's degree
Consulting Manager (Transaction Advisory)
Black & Veatch Family of Companies —Vikhroli, Mumbai, Maharashtra
- Full-time
- Master's degree
- Business development
- Project management
- Health insurance
- Paid time off
Sr Analyst, Product Project Management
General Mills —Powai, Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Excel
- Inventory management
- Master's degree
Murex Testing Specialist
scymes services pvt limited —Mumbai District, Maharashtra
- ₹20,00,000 - ₹40,00,000 a year
- Full-time
- Computer Science
- DevOps
- SQL
Quick apply
22h
Customer Replenishment Analyst
General Mills —Powai, Mumbai, Maharashtra
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
Senior Quality Analyst
Convergence IT Services —Vidyavihar, Mumbai, Maharashtra
- ₹7,00,000 - ₹10,00,000 a year
- Online application
- Computer Science
- B.Sc
- Databases
- Health insurance
- Flexible schedule
Quick apply
Analyst - Advanced Analytics, GIC SC Analytics
General Mills —Powai, Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
10h
Analyst, Specialist, Inward Remittances, Corporate Banking, Technology and Operations
DBS Bank —Vikhroli, Mumbai, Maharashtra
- Full-time
- Master's degree
- Analysis skills
- Presentation skills
8d

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Business Operations Analyst

Datastraw Technologies Pvt Ltd
Ghatkopar West, Mumbai, Maharashtra

Quick apply

Job details

Permanent | Full-time
₹22,000 - ₹28,000 a month
2 hours ago

Benefits

Paid time off
Work from home
Paid sick time

Qualifications

Customer retention
Analysis skills
Customer support
AI
Leadership
Communication skills
Time management

Full job description

Location: Ghatkopar West, Mumbai
Work Model: Hybrid (4 Days Work From Office + 2 Days Work From Home)
Work Schedule: Monday to Saturday
Shift Timings: 10:00 AM - 7:00 PM IST

About Datastraw Technologies
Datastraw helps fast-growing consumer brands build and scale customer experience operations across customer support, retention, consultation, and operational workflows. We work with leading D2C brands across beauty, wellness, fashion, and lifestyle, acting as an extension of their internal teams while leveraging technology, data, and AI to improve customer experience and operational efficiency.

We are looking for a Business Operations Analyst who can operate at the intersection of operations, technology, data, and client management.

Role Overview
As a Business Operations Analyst, you will be responsible for managing assigned client accounts and ensuring operational excellence across customer experience processes.

You will work closely with client stakeholders, customer support teams, pod leads, and internal operations teams to monitor performance, solve operational challenges, identify improvement opportunities, and drive successful outcomes for clients.

This role combines operational management, team leadership, process improvement, reporting, and technology implementation. You will be expected to understand both the day-to-day execution and the bigger picture of how client processes can be improved through better workflows, automation, AI, and data-driven decision making.

Key Responsibilities

Client Management & Communication

* Serve as the primary point of contact for assigned client accounts
* Conduct regular client reviews and performance discussions
* Understand client objectives and translate them into operational action plans
* Manage escalations and ensure timely resolution of issues
* Build strong working relationships with client stakeholders

Operations Management

* Oversee day-to-day customer experience operations across assigned accounts
* Monitor key performance metrics and service levels
* Ensure process adherence and operational consistency
* Identify operational risks and implement corrective actions
* Support onboarding of new accounts and process transitions

Team Leadership

* Manage and support customer support associates working on assigned accounts
* Conduct regular performance reviews and coaching sessions
* Monitor productivity, quality, attendance, and performance metrics
* Drive accountability and ownership within teams
* Assist in hiring, training, and onboarding new team members

Data & Performance Analysis

* Analyze account performance and identify trends, bottlenecks, and opportunities
* Build and maintain dashboards, trackers, and reporting frameworks
* Track KPIs and present actionable insights to internal and external stakeholders
* Use data to support decision-making and operational improvements

Process Improvement & Automation

* Identify opportunities to improve efficiency and reduce manual effort
* Work with internal teams to implement process improvements
* Support deployment of AI tools, automation workflows, and operational systems
* Document and maintain SOPs and process documentation
* Continuously optimize workflows to improve client outcomes

What We're Looking For

Strong communication and stakeholder management skills
Excellent problem-solving and analytical abilities
Ability to manage multiple projects and priorities simultaneously
High ownership and accountability
Comfortable working with data, technology, and operational systems
Strong organizational and time management skills
Ability to identify patterns, connect the dots, and drive solutions independently
Curiosity and willingness to leverage AI and technology in daily work

Preferred Experience

2-5 years of experience in operations, customer experience, client servicing, business operations, consulting, or related roles
Experience managing teams or client-facing projects is preferred
Familiarity with CRM, helpdesk, reporting, and workflow management tools is a plus
Experience working in startups, agencies, BPOs, consulting firms, or fast-paced environments is advantageous

What Success Looks Like

Assigned accounts consistently meet performance targets
Clients are satisfied and engaged
Teams operate efficiently and deliver high-quality customer experiences
Operational bottlenecks are identified and solved proactively
Reporting is accurate, actionable, and timely
Processes become more scalable through technology, automation, and continuous improvement

How to Apply

Applications will only be considered if submitted through the official application link below.

Apply Here: https://datastraw.keka.com/careers/jobdetails/144728

Pay: ₹22,000.00 - ₹28,000.00 per month

Benefits:

Paid sick time
Paid time off

Application Question(s):

Have you applied through the official application link mentioned in the job description? Please note that only applications submitted through the official link will be considered for the hiring process.

Work Location: Hybrid remote in Ghatkopar West, Mumbai, Maharashtra

Quick apply

Refine Your Search

risk analyst jobs in nariman point mumbai maharashtra

Business Operations Analyst

GRC

Business Operations Analyst

Junior - Quality Analyst

Credit Analyst

Executive - Quality Analyst

Senior Analyst

Associate - Business Development & Sales

Equity Research Analyst (AMC)

Business Analyst/Project Manager

Associate - Venture Capital

Leader, Corporate Finance, Risk & Compliance

Analyst - Debt Syndication

Consulting Manager (Transaction Advisory)

Sr Analyst, Product Project Management

Murex Testing Specialist

Customer Replenishment Analyst

Senior Quality Analyst

Analyst - Advanced Analytics, GIC SC Analytics

Analyst, Specialist, Inward Remittances, Corporate Banking, Technology and Operations

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