Navsari Gujarat Data entry operator account Jobs – 1 Open Jobs Today

DBM Operator
Maroon Autotech Pvt. Ltd. —Chikhli, Gujarat
- ₹9,189.39 - ₹29,730.06 a month
- Full-time
- Microsoft Excel
- ERP systems
- Bachelor's degree
- Paid time off
- Food provided
Quick apply
12d

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DBM Operator

Maroon Autotech Pvt. Ltd.
Chikhli, Gujarat

Quick apply

Job details

Full-time
₹9,189.39 - ₹29,730.06 a month
12 days ago

Benefits

Provident Fund
Paid time off
Food provided
Paid sick time

Qualifications

Microsoft Excel
ERP systems
Bachelor's degree
Data entry
Typing
Computer Applications
Diploma
Communication skills

Full job description

Job Summary

The DBM Operator maintains and manages all workshop-related data — job cards, vehicle service history, spare parts usage, warranty claims, and customer records — within the Dealer Management System (DMS) or ERP software. The role ensures data accuracy, timely updates, and easy retrieval of records to support smooth workshop operations, billing, and warranty/claims processing.

Key Responsibilities

1. Data Entry & Record Maintenance

Create and update job cards for every vehicle entering the workshop (registration number, chassis/engine number, complaint details, kilometers run).

Enter labor hours, spare parts consumed, and service charges into the DMS/ERP accurately.

Maintain vehicle service history and warranty status records.

2. Warranty & Claims Support

Enter and track warranty claim data as per OEM (Ashok Leyland) guidelines.

Upload supporting documents/photos for warranty claim submissions.

Follow up on claim status and update records once approved/rejected.

3. Reporting

Generate daily/weekly/monthly MIS reports (job card status, vehicles in workshop, pending jobs, spare parts consumption, revenue reports).

Share reports with Service Manager for review and decision-making.

Maintain data for statutory/compliance purposes (AMC records, free service records, etc.).

4. Coordination

Coordinate with service advisors, technicians, and spares department to ensure data entered matches actual work done.

Liaise with OEM's regional/central database team for system updates, portal issues, or claim escalations.

Support billing/accounts team with accurate data for invoice generation.

5. Data Integrity & System Upkeep

Ensure no duplicate or incorrect entries in the system.

Back up critical data periodically (if using local/offline systems).

Report software glitches or DMS portal issues to IT/OEM support.

6. Customer Data Management

Maintain customer contact database for service reminders, follow-ups, and satisfaction surveys.

Ensure confidentiality of customer and vehicle data as per company policy.

Skills & Qualifications

Education: Graduate / Diploma (Any stream); preference for Commerce, Computer Applications, or Automobile background.

Experience: 1–3 years in a workshop/service administration role, preferably with exposure to DMS software (e.g., Ashok Leyland's dealer portal or similar ERP).

Technical Skills: Proficient in MS Excel, data entry, basic ERP/DMS navigation; good typing speed and accuracy.

Soft Skills: Attention to detail, organized record-keeping, good communication with cross-functional teams (service, spares, accounts).

Pay: ₹9,189.39 - ₹29,730.06 per month

Benefits:

Food provided
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

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