Pune District Maharashtra Customer success specialist Jobs – 278 Open Jobs Today

Control-M Customer Success Specialist
BMC Software —Pune, Maharashtra
- ₹25,49,100 a year
- Oracle
- DevOps
- Databases
Associate Customer Success
WillScot —Pune, Maharashtra
- Microsoft Word
- CRM software
- Hospitality
2h
Specialist Customer Success Manager, Actimize
Nice —Pune, Maharashtra
- Remote
- Mentoring
- Agile
- Financial services
9h
Associate Renewal Specialist
HackerOne —Pune, Maharashtra
- ₹13,44,000 - ₹15,12,000 a year
- Full-time
- Salesforce
- AI
- Communication skills
- Health insurance
- Paid time off
Customer Success Specialist I
WillScot —Pune, Maharashtra
- Microsoft Word
- CRM software
- Hospitality
14h
Vice President _ Fraud Ops
Barclays —Pune, Maharashtra
- Microsoft Office
- Analysis skills
- In-person
2h
Investigations Lead VP
Barclays —Pune, Maharashtra
- Analysis skills
- Negotiation
Team Leader (10)
UPS —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Customer Engagement Specialist
Cencora —Pune, Maharashtra
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
1d
Senior Engagement Manager (Deployment Success Manager) - Workday Advisory Services
Workday —Pune, Maharashtra
- Full-time
- Oracle
- Project management
- Travel
- Flexible schedule
Agile Product Owner
Barclays —Pune, Maharashtra
- Engineering
- Master's degree
- Agile
Enterprise Licensing Operations, & Financial Resolution Specialist
Cyncly —Pune, Maharashtra
- Full-time
- Analysis skills
- Communication skills
FP&A Specialist - FLMC EMEA DACH Region
Emerson —Pune, Maharashtra
- Full-time
- Remote
- Oracle
- ERP systems
- Microsoft Office
- Health insurance
Financial Planning Specialist / Financial Planning Expert (Digital)
FINNOVATE —Pune, Maharashtra
- Up to ₹12,00,000 a year
- Full-time
- Finance
- Bachelor's degree
- In-person
Quick apply
10d
Systems Specialist
Persistent —Pune, Maharashtra
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
- Flexible schedule
Data Migration Specialist - Contract
ROLLER —Pune, Maharashtra
- Remote
- Microsoft Excel
- Data analysis skills
- SQL
Quick apply
Application Development & Support Specialist
Vertiv —Pune, Maharashtra
- Oracle
- ERP systems
- Analysis skills
Senior Change Manager
bp —Pune, Maharashtra
- Full-time
- Product management
- Travel
- APIs
8d
Sr Customer Care Specialist
Aspen Technology —Pune, Maharashtra
- Microsoft Word
- Microsoft Excel
- Customer service
Solution head
techademy —Pune, Maharashtra
- ₹20,00,000 - ₹42,00,000 a year
- Full-time
- Computer Science
- Java
- Master's degree
- Health insurance
- Paid time off
Quick apply

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Control-M Customer Success Specialist

BMC Software -
Pune, Maharashtra

Apply Now

Job details

₹25,49,100 a year

Benefits

Provident Fund

Qualifications

Oracle
CSS
DevOps
Microsoft SQL Server
.NET
Databases
PostgreSQL
APIs
Workers' compensation
SaaS
Communication skills
Control-M
High availability

Full job description

Basic Information

Job Name

Sr Customer Success Specialist - India

Country

India

State

IN_Maharashtra

City

Pune

Date Published

13-Jul-2026

Job ID

47276

Travel

You may occasionally be required to travel for business

Looking for details about our benefits?

Description and Requirements

CareerArc Code

CA-PF

Hybrid: #LI-Hybrid

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

About the role:

Customer Success brings the transcendent customer experience to life by empowering customers to achieve the value and impact of their BMC investments. As a Customer Success Specialist (CSS) for Control-M, you will combine deep technical expertise with customer success best practices to help customers accelerate adoption, maximize business value, and achieve desired outcomes throughout their lifecycle.

Working closely with Customer Success Managers, Sales, Support, Services, and Product teams, you will act as a trusted technical advisor, helping customers optimize their Control-M environments, adopt new capabilities, and successfully navigate implementations, upgrades, migrations, and modernization initiatives. This role is ideal for professionals who are passionate about enterprise automation, workloadorchestration, customer engagement, and technology-driven business outcomes.

The successful candidate will possess both strong customer-facing consulting skills and hands-on Control-M expertise, enabling them to confidently engage with administrators, architects, technical leaders, and business stakeholders alike.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

Drive customer adoption and value realization throughout the customer lifecycle by executing Customer Success motions and engagement plans.
Develop and execute adoption plans, workshops, webinars, health reviews, and Quarterly Business Reviews (QBRs).
Serve as a trusted technical advisor, providing guidance on Control-M best practices, architecture, operational excellence, and modernization initiatives.
Partner with Customer Success Managers and account teams to identify risks, accelerate customer outcomes, and improve customer health.
Deliver technical advisory sessions focused on solution adoption, operational optimization, governance, automation, and business value realization.
Support customers during implementations, upgrades, migrations, SaaS transitions, and strategic transformation projects.
Conduct technical reviews and adoption assessments to identify opportunities for increased utilization and business impact.
Leverage customer telemetry, product usage data, and Gainsight insights to drive proactive engagements and recommend adoption actions.
Collaborate with Product Management, Support, Professional Services, and Engineering teams to advocate for customer needs and improve customer outcomes.
Identify growth and expansion opportunities through increased adoption of Control-M capabilities and communicate business leads to Sales teams.

To ensure you're set up for success, you will bring the following skillset & experience:

Minimum 3 years of experience working with Control-M or comparable enterprise workload automation and scheduling solutions.
Hands-on experience administering, supporting, implementing, or consulting on Control-M environments, including on-premises and/or SaaS deployments.
Strong knowledge of Control-M version 9.x environments, preferably 9.18, 9.19, 9.20, 9.21, 9.22 and newer releases.
Experience with Control-M capabilities such as APIs, Workload Change Manager (WCM), Managed File Transfer (MFT), Workload Archiving, forecasting, monitoring, high availability, and enterprise scheduling.
Practical experience performing upgrades, migrations, implementations, and supporting enterprise-scale production environments.
Working knowledge of enterprise databases including Oracle, Microsoft SQL Server, PostgreSQL, or equivalent technologies.
Understanding of integrations across cloud platforms, DevOps toolchains, ERP applications, data platforms, automation frameworks, and enterprise application ecosystems.
Strong troubleshooting, analytical, consulting, and problem-solving skills with the ability to translate business objectives into technical recommendations.
Excellent communication, presentation, stakeholder management, and customer engagement skills, with the ability to build trusted relationships at multiple organizational levels.
Experience using Customer Success methodologies and platforms such as Gainsight is preferred. Control-M certifications are considered strong advantages.

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 3,398,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Min salary

2,549,100

Mid point salary

3,398,800

Max salary

4,248,500

Min Salary - NEW

2,549,100

Max Salary - NEW

4,248,500

Apply Now

Refine Your Search

customer success specialist jobs in pune district maharashtra

Control-M Customer Success Specialist

Associate Customer Success

Specialist Customer Success Manager, Actimize

Associate Renewal Specialist

Customer Success Specialist I

Vice President _ Fraud Ops

Investigations Lead VP

Team Leader (10)

Customer Engagement Specialist

Senior Engagement Manager (Deployment Success Manager) - Workday Advisory Services

Agile Product Owner

Enterprise Licensing Operations, & Financial Resolution Specialist

FP&A Specialist - FLMC EMEA DACH Region

Financial Planning Specialist / Financial Planning Expert (Digital)

Systems Specialist

Data Migration Specialist - Contract

Application Development & Support Specialist

Senior Change Manager

Sr Customer Care Specialist

Solution head

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