Pune Maharashtra Center platform engineer — voice & Jobs – 28 Open Jobs Today

Sr. Cisco Voice Engineer
Systems Plus —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Communication skills
Contact Center Platform Engineer — Voice & Omnichannel
SummitNext Technologies Sdn Bhd —Pune, Maharashtra
- Full-time
- Azure
- Salesforce
- APIs
Quick apply
CCaaS QA Engineer – Contact Center Platform
SummitNext Technologies Sdn Bhd —Pune, Maharashtra
- ₹15,00,000 - ₹22,00,000 a year
- Full-time
- Azure
- Analysis skills
- APIs
Quick apply
Cisco NOC - L3/L2
Systems Plus —Pune, Maharashtra
- Full-time
- Analysis skills
- Communication skills
UCC Engineer
SAS —Pune, Maharashtra
- Rotational shift
- Microsoft Access
- Azure
- Computer Science
Contact Center Integration Engineer
SummitNext Technologies Sdn Bhd —Pune, Maharashtra
- Full-time
- Azure
- Salesforce
- Java
Quick apply
NICE Contact Center Engineer
EVERSANA —Pune, Maharashtra
- Full-time
- Computer Science
- Bachelor's degree
- AI
Quick apply
QA Engineer – NICE Contact Center & CRM Integrations
EVERSANA —Pune, Maharashtra
- Full-time
- CRM software
- Computer Science
- Bachelor's degree
Quick apply
Integration Engineer
Chain IQ Group —Pune, Maharashtra
- Azure
- Computer Science
- DevOps
Technical Director
Infinite Computer Solutions Ltd. —Pune, Maharashtra
- Azure
- DevOps
- Engineering
Network engineer
KSB SE & Co. KGaA —Pune, Maharashtra
- Full-time
- Project management
- Computer networking
- Organizational skills
R&D/PRODUCT DVL ENGINEER II
TE Connectivity —Pune, Maharashtra
- Software troubleshooting
- Analysis skills
- Bachelor's degree
Infrastructure Engineer
Accenture —Pune, Maharashtra
- Full-time
- Google Suite
- DevOps
- AWS
Sr. Data Engineer
LogicMonitor —Pune, Maharashtra
- Computer science
- SQL
- Analysis skills
IT Service Desk L3 Engineer
66degrees —Pune, Maharashtra
- Azure
- Computer Science
- Windows
Senior Product Manager
Avaya —Pune, Maharashtra
- Azure
- Computer Science
- Master's degree
Senior AI Lead
PinnacleU —Baner, Pune, Maharashtra
- ₹40,00,000 - ₹45,00,000 a year
- Full-time
- Salesforce
- Java
- Master's degree
Quick apply
11d
Senior Information Systems Engineer
Red Hat, Inc. —Pune, Maharashtra
- Full-time
- Linux
- Python
8d
Full Stack Engineer
Accenture —Pune, Maharashtra
- Full-time
- Azure
- Oracle
- DevOps
Sr. Product Trainer
LogicMonitor —Pune, Maharashtra
- Azure
- Computer Science
- Up to 50% travel
1d

I want to receive the latest job alerts for center platform engineer — voice & in pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

center platform engineer — voice & jobs near pune maharashtra

Senior Product Manager jobs in Pune, Maharashtra

Quality Assurance Engineer jobs in Pune, Maharashtra

Full Stack Developer jobs in Pune, Maharashtra

Product Trainer jobs in Pune, Maharashtra

Data Engineer jobs in Pune, Maharashtra

IT Support jobs in Pune, Maharashtra

Infrastructure Engineer jobs in Pune, Maharashtra

Network Engineer jobs in Pune, Maharashtra

Integration Engineer jobs in Pune, Maharashtra

R&D Engineer jobs in Pune, Maharashtra

Mep Engineer jobs in Chennai, Tamil Nadu

Security Guard, Night Shift jobs in Jalandhar, Punjab

Information Technology jobs in Delhi

Systems jobs in Vellore, Tamil Nadu

Contact Center Engineer jobs in Noida, Uttar Pradesh

Contact Center Engineer jobs in Remote

Contact Center Engineer jobs in Hyderabad, Telangana

Contact Center Engineer jobs in Bengaluru, Karnataka

Call Center jobs in Ameerpet, Hyderabad, Telangana

Call Center Work From Home jobs in Maharashtra

Sr. Cisco Voice Engineer

Systems Plus -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Telephony
CCNP
Software troubleshooting
CCNA
VoIP
LDAP
Unity
Communication skills

Full job description

Location: Pune Employment Type: full-time

Job Details

Job Description – Senior Cisco Engineer (Voice / VoIP Administrator)

Job Summary

We are looking for an experienced Senior Cisco Engineer with strong expertise in Cisco Voice (VoIP) Administration and Unified Communications. The ideal candidate should have 8+ years of hands-on experience in managing, supporting, configuring, and troubleshooting Cisco Webex calling, Cisco Webex Contact Center (Wxcc) , Cisco Communication Manager, Gateways, and enterprise telephony systems.

The role requires deep technical knowledge of Cisco collaboration platforms, VoIP protocols, dial plan management, and telephony carrier troubleshooting. Candidates with CCNA or CCNP certification will be preferred.

Key Responsibilities

Cisco Voice / VoIP Administration

Manage and support Cisco Unified Communications VoIP telephone systems across the organization

Design, implement, and support Cisco Webex Calling (Cloud-based PSTN, Local Gateway, Dedicated Instance) solutions.

Perform onboarding, migration, and cutover from legacy PBX / CUCM to Webex Calling

Integrate Webex Calling with CUCM, LDAP/AD, SSO, and SIP trunking providers

Administer Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Unity Express, and Cisco Contact Center Express (UCCX)
Perform day-to-day operational support, maintenance, configuration, and system upgrades
Install, configure, and troubleshoot Cisco VoIP endpoints, voicemail systems, and voice servers
Manage Cisco gateways including SIP, H.323, and MGCP Gateways
Support SRST (Survivable Remote Site Telephony) configurations and branch telephony operations
Handle Cisco IP Phones, Cisco IP Communicator, and SIP soft phones administration
Configure and troubleshoot SCCP/SIP phones and related voice infrastructure

Unified Communications Support

Manage dial plan administration, call routing, call accounting systems, and voicemail systems
Support Cisco UCCX environments and contact center workflows
Work with third-party applications including:
Imagical Fax solution
Wallboard
Ensure system performance, availability, and voice quality optimization

Carrier & Telephony Support

Troubleshoot telephony issues directly with TDM/SIP/VoIP carriers
Coordinate with telecom providers for outages, escalations, and issue resolution
Engage third-party local switch support providers for remote branch offices where non-Cisco switches are used
Support PSTN connectivity and enterprise voice infrastructure integrations

Networking & Troubleshooting

Work closely with network teams for voice and data network optimization
Perform root cause analysis for voice quality issues, outages, and performance concerns
Ensure compliance with enterprise standards and security best practices

Required Skills & Qualifications

8+ years of experience in Cisco Voice / VoIP Administration
Strong hands-on experience with:
Cisco Unified Communications Manager (CUCM)
Cisco Webex Calling
Cisco Webex Contact Center
Cisco Contact Center Express (UCCX)
Cisco Gateways (SIP / H.323 / MGCP)
Imagical Solution
Cisco IP Phones and Softphones
Strong understanding of:
VoIP protocols (SIP, SCCP, H.323, MGCP)
Basic telephony principles
Dial plan management
Call routing and voicemail systems
Experience working with telecom carriers and troubleshooting TDM/SIP/VoIP issues
Experience with third-party telephony applications and integrations
Strong troubleshooting and problem-solving skills
Excellent communication and stakeholder management skills

Preferred Qualifications

CCNA or CCNP certification (preferred)
Experience in enterprise-scale voice infrastructure environments
Exposure to hybrid telephony environments and branch office support
Knowledge of voice security and compliance standards

Apply Now

Refine Your Search

center platform engineer — voice & jobs in pune maharashtra

Sr. Cisco Voice Engineer

Contact Center Platform Engineer — Voice & Omnichannel

CCaaS QA Engineer – Contact Center Platform

Cisco NOC - L3/L2

UCC Engineer

Contact Center Integration Engineer

NICE Contact Center Engineer

QA Engineer – NICE Contact Center & CRM Integrations

Integration Engineer

Technical Director

Network engineer

R&D/PRODUCT DVL ENGINEER II

Infrastructure Engineer

Sr. Data Engineer

IT Service Desk L3 Engineer

Senior Product Manager

Senior AI Lead

Senior Information Systems Engineer

Full Stack Engineer

Sr. Product Trainer

I want to receive the latest job alerts for center platform engineer — voice & in pune maharashtra

Explore jobs in more locations

Job Details

Jobseeker tools

Employer Tools

Browse

Stay Connected