Pune Maharashtra Front office manager Jobs – 66 Open Jobs Today

Assistant Front Desk Manager
Marriott International, Inc —Pune, Maharashtra
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
5h
Duty Manager
NOVOTEL —Pune, Maharashtra
- Full-time
- English
- Guest services
- Communication skills
Quick apply
14h
Assistant Manager Guest Services / Duty Manager - Front Office
IBIS —Pune, Maharashtra
- Weekend availability
- Analysis skills
- Team management
- Communication skills
Quick apply
Regional Business Manager
PadelPark India —Pune, Maharashtra
- ₹35,000 - ₹75,000 a month
- Email
- Hospitality
- Management
- Sales
- Health insurance
- Paid time off
Quick apply
Manager
Ruby Ailcare Services Pvt Ltd —Pimpri-Chinchwad, Maharashtra
- ₹50,000 - ₹55,000 a month
- Full-time
- Supervising experience
- Bachelor's degree
- Team management
Quick apply
1d
Client Experience Manager (Managed Office Spaces)
UrbanWrk Pvt Ltd —Pune, Maharashtra
- ₹4,50,000 - ₹6,00,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
Front Desk Manager
Marriott International, Inc —Pune, Maharashtra
- Full-time
- No experience needed
- 12th Pass
- Front desk
11d
DWS Internal Auditor – Group Functions & APAC, AVP
Deutsche Bank —Pune, Maharashtra
- Full-time
- English
- Master's degree
- Analysis skills
- Health insurance
Client Relationship Manager
Apex Group —Baner, Pune, Maharashtra
- Full-time
- Finance
- Master's degree
- Bachelor's degree
6d
FBS WFM Coordinator - Support Services
Capgemini —Pune, Maharashtra
- Weekend availability
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Paid time off
Quick apply
Community Manager
GlobalRise HRM —Kharadi, Pune, Maharashtra
- ₹40,000 - ₹45,000 a month
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
GRE
MEGHAVI WELLNESS PRIVATE LIMITED —Undri, Pune, Maharashtra
- ₹23,000 - ₹40,000 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
- Flexible schedule
Quick apply
13d
Office Manager
Space Saturn Product And Services Private Limited —Pimpri-Chinchwad, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
Quick apply
12d
HR & Administration Executive
Xogene Services LLC —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Bachelor's degree
Quick apply
14d
Front Desk Executive
Clear Skin Private Limited —Pune, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Health insurance
Quick apply
9d
Front Office Receptionist
MEGHAVI WELLNESS PRIVATE LIMITED —Undri, Pune, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- CRM software
- Hospitality
- Customer service
- Flexible schedule
Quick apply
Assistant Front Office Manager
Joshi pharmaceutical industries pvt ltd —Pimpri-Chinchwad, Maharashtra
- ₹17,253.81 - ₹38,997.52 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
Quick apply
Revenue Manager
Hyatt Place Pune Hinjewadi —Pune, Maharashtra
- Full-time
- Hospitality
- Administrative experience
- Bachelor's degree
7d
Books and Records Oversight Director
Citi —Pune, Maharashtra
- Full-time
- Finance
- Bachelor's degree
- Accounting
KYC Executive
Verificient Solution Pvt Ltd-Pune- Viman Nagar —Pimpri-Chinchwad, Maharashtra
- ₹18,000 - ₹25,000 a month
- Full-time
- GAAP
- In-person
- Banking
Quick apply

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Assistant Front Desk Manager

Marriott International, Inc -
Pune, Maharashtra

Apply Now

Job details

Full-time
5 hours ago

Qualifications

Guest relations
No experience needed
Administrative experience
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26111506
Job CategoryRooms & Guest Services Operations
LocationSenapati Bapat Road, Pune, Maharashtra, India, 411053
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supports all day-to-day operations.

Understands employee positions well enough to perform duties in employees' absence.

Coaches, counsels and encourages employees.

Handles employee questions and concerns.

Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

Guides daily Front Desk shift operations.

Communicates performance expectations to employees in accordance with job descriptions for each position.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Strives to improve service performance.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and property occupancy.

Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service within guidelines.

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implementing the customer recognition/service program, communicating and ensuring the process.

Assists in the review of comment cards and guest satisfaction results with employees.

Ensures employees have the proper supplies and uniforms.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provides feedback to individuals based on observation of service behaviors.

Participates in an ongoing employee recognition program.

Conducts training when appropriate.

Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

front office manager jobs in pune maharashtra

Assistant Front Desk Manager

Duty Manager

Assistant Manager Guest Services / Duty Manager - Front Office

Regional Business Manager

Manager

Client Experience Manager (Managed Office Spaces)

Front Desk Manager

DWS Internal Auditor – Group Functions & APAC, AVP

Client Relationship Manager

FBS WFM Coordinator - Support Services

Community Manager

GRE

Office Manager

HR & Administration Executive

Front Desk Executive

Front Office Receptionist

Assistant Front Office Manager

Revenue Manager

Books and Records Oversight Director

KYC Executive

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