Pune Maharashtra Technical support associate Jobs – 629 Open Jobs Today

Associate Lead - Incident Management ( SM2 )
Microland —Pune, Maharashtra
- Bachelor's degree
- Team management
- Communication skills
1d
Associate Technical Support Consultant
Harris Computer Systems —Pune, Maharashtra
- Weekend availability
- Computer Science
- Software troubleshooting
- Windows
Associate Platform Services - Data Engineer
ZS —Pune, Maharashtra
- Online application
- Azure
- Computer Science
- English
- Work from home
14d
Technical Associate - Infrastructure Services 5A
Genpact India Pvt. Ltd. —Pune, Maharashtra
- Full-time
- Hybrid work
- Oracle
- English
- AWS
Quick apply
21h
ITAO - Application Owner, Associate
Deutsche Bank —Pune, Maharashtra
- Full-time
- Oracle
- Management
- English
- Health insurance
7d
Assoc Technical Support Analyst
MobileProgramming —Pune, Maharashtra
- Azure
- Software troubleshooting
- AWS
Cloud Administrator
ZS —Pune, Maharashtra
- Online application
- Azure
- English
- Windows
- Work from home
9h
Associate Software Engineer
Schlumberger —Pune, Maharashtra
- Engineering
- Master's degree
- Bachelor's degree
21h
Associate Consultant - Forensics - National - ASU - Forensics - Investigations & Compliance - Pune
EY —Pune, Maharashtra
- Computer Science
- Data analysis skills
- Master's degree
Global Service Desk L1 Associate
Codvo.ai —Pune, Maharashtra
- Rotational shift
- Microsoft Access
- Microsoft Outlook
- Computer Science
Associate Technical Specialist - Network & Security
Microland —Pune, Maharashtra
- Master's degree
- Analysis skills
- Bachelor's degree
8d
IT Support Engineer New
Dotmatics —Pune, Maharashtra
- Morning shift
- Remote
- Azure
- Software troubleshooting
- English
6d
Associate - Digital Platform Support
TMF Group —Pune, Maharashtra
- Full-time
- Hybrid work
- Spanish
- Software troubleshooting
- English
Associate Technical Specialist - Network & Security (NS1)
Microland —Pune, Maharashtra
- Master's degree
- AWS
- Bachelor's degree
5d
Risk Data Validation & Control, Associate
Deutsche Bank —Pune, Maharashtra
- Full-time
- Microsoft Access
- AI
- Communication skills
- Health insurance
Associate SME - Endpoint Security
Microland —Pune, Maharashtra
- Customer service
- Public speaking
- Bachelor's degree
Business Technology Solutions Associate- Anaplan
ZS —Pune, Maharashtra
- Online application
- English
- Analysis skills
- Travel
- Work from home
Sr Associate Technical Consultant
Workday —Pune, Maharashtra
- Full-time
- Computer Science
- Bachelor's degree
- AI
- Flexible schedule
6d
Associate Director | Automation Testing | Pune | Engineering | Quality Engineering
Deloitte —Pune, Maharashtra
- Azure
- Computer Science
- DevOps
Associate Specialist, Implementation
Mastercard —Pune, Maharashtra
- Full-time
- Computer Science
- English
- Master's degree

I want to receive the latest job alerts for technical support associate in pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support associate jobs near pune maharashtra

Implementation Specialist jobs in Pune, Maharashtra

Security Officer jobs in Pune, Maharashtra

Software Engineer jobs in Pune, Maharashtra

Technical Support jobs in Pune, Maharashtra

Automation Engineer jobs in Pune, Maharashtra

Platform Engineer jobs in Pune, Maharashtra

IT Support jobs in Pune, Maharashtra

Associate Product Owner jobs in Pune, Maharashtra

Technical Support Analyst jobs in Pune, Maharashtra

Business Associate jobs in Pune, Maharashtra

Mbbs, Mha, Hospital Administrator jobs in Hyderabad, Telangana

Internship, Linux Administrator jobs in Chennai, Tamil Nadu

System Administrator jobs in Delhi

Windows System Administrator jobs in Hyderabad, Telangana

System Administrator jobs in Mumbai, Maharashtra

Google Non Technical jobs in Hyderabad, Telangana

Senior Technical Consultant jobs in Haryana

Senior Technical Consultant jobs in Ghaziabad, Uttar Pradesh

Technical Support, Hcl Technologies jobs in Noida, Uttar Pradesh

Senior Accountant jobs in Peenya, Bengaluru, Karnataka

Associate Lead - Incident Management ( SM2 )

Microland -
Pune, Maharashtra

Apply Now

Job details

1 day ago

Qualifications

ITIL Certification
Bachelor's degree
Team management
ITIL
Communication skills

Full job description

Job Description:

Education Qualification :
Any Graduate

Skills :
Primary -> Functional | IT Operation Management/Process | 3 - Experienced
Primary -> Behavioral | Aptitude|Tasks Related Skills | 1 - Aware
Primary -> Technology | ITIL - Incident Management | 3 - Experienced
Secondary -> Behavioral | Aptitude|Tasks Related Skills | 1 - Aware
Secondary -> Process | IT Service Management|Service Desk | 2 - Knowledgeable
Secondary -> Behavioral | Aptitude|Communication | 2 - Knowledgeable
Secondary -> Behavioral | Microland Skills|Customer Centricity | 4 - Advanced

Certification :
Technology | IT Service Management Certifications|ITIL Intermediate Certificate||

Responsibilities
This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management.

Aiding Service Management team on major issues
Driving the efficiency and effectiveness of the incident management process.
Monitoring the effectiveness of incident management and making recommendations for improvement.
Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals
Responsible for meeting targets of KPIs and SLAs
Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions
Providing information (input) to the Problem Manager

Providing a point of escalation for user issues
Demonstrating and increasing the value proposition of the incident management team and IT operations.
Manage a team of 6 to 8 members and its associated activities

Technical Skills

Experience in IT enabled services –IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users)
Good knowledge of ITIL service management processes
ITIL Certified (Mandatory)
Experience of managing a team of 4 to 10 people
Should have independently driven major incidents (P1 andP2)
Worked in Incident, Problem and Change Management teams
Good Verbal and written communication

Location:

IND-MH-Pune-Qubix-ML

Created On:

27-Aug-2026

Apply Now

Refine Your Search

technical support associate jobs in pune maharashtra

Associate Lead - Incident Management ( SM2 )

Associate Technical Support Consultant

Associate Platform Services - Data Engineer

Technical Associate - Infrastructure Services 5A

ITAO - Application Owner, Associate

Assoc Technical Support Analyst

Cloud Administrator

Associate Software Engineer

Associate Consultant - Forensics - National - ASU - Forensics - Investigations & Compliance - Pune

Global Service Desk L1 Associate

Associate Technical Specialist - Network & Security

IT Support Engineer New

Associate - Digital Platform Support

Associate Technical Specialist - Network & Security (NS1)

Risk Data Validation & Control, Associate

Associate SME - Endpoint Security

Business Technology Solutions Associate- Anaplan

Sr Associate Technical Consultant

Associate Director | Automation Testing | Pune | Engineering | Quality Engineering

Associate Specialist, Implementation

I want to receive the latest job alerts for technical support associate in pune maharashtra

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected