Role Summary:
- We’re looking for an Inside Sales Specialist /Admissions Counsellor who is extremely customer centric and is excited by the challenges of a new emerging business environment.
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As an Admissions Counsellor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process.
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You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.
Roles & Responsibilities:
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Responsible to manage & convert leads for versatile programs which are in collaboration with renowned Universities
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Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media.
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Identifying references through the existing customer base to increase the sales pipeline
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Details pertaining to lead discussions & conversion should be updated real-time on CRM (Lead squared) software
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Responsible for adherence of the inside sales process, tools and data management.
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Meet and exceed the given weekly, monthly and quarterly targets in terms of revenue as well as number of enrolments.
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Handle Objections and Price Negotiation in order to generate Sales Revenue.
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Want to maintain effective communication till the time the learner is onboard
Skills Required:
- Excellent written and spoken communication skills (English proficiency).
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Strong sales bent of mind, in order to understand and effectively communicate what Digital Nest is offering to its prospective students and close applications.
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Approachable and vibrant personality.
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Ability to approach any situation with patience and very strong empathy.
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Passion to deliver the highest levels of customer service at all times.
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Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
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Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
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Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines.
Role: Admission Counsellor/ Inside Sales
Mode: WFO (Work from Office)
Industry Type: EdTech / E-Learning
Functional Area: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: BD / Sales
Education
UG: Any Graduate
PG: Post Graduate
Key Skills: B2C Sales, Admission Counselling, Pressure Handling Planning Skills, Convincing Power, Target Orientation, Counselling Public Speaking, Presentation Skills, inside sales, Convincing Ability, Selling Skills, Management Skills, communication skills, Interpersonal Skills
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Excellent written and spoken communication skills (English proficiency).
-
Strong sales bent of mind, in order to understand and effectively communicate what Digital Nest is offering to its prospective students and close applications.
-
Approachable and vibrant personality.
-
Ability to approach any situation with patience and very strong empathy.
-
Passion to deliver the highest levels of customer service at all times.
-
Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
-
Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.
Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines.
Flexible paid Time off
Remote Work Flexibility
Adjustable Work Hours
Retention Bonus
Pay Raise
Achievement Award
