Remote Customer care manager Jobs – 65 Open Jobs Today

Healthcare SaaS QA Specialist
Medinex Australia Pty Ltd —Remote
- ₹25,600 a month
- Part-time
- Remote
- ERP systems
- English
- Analysis skills
- Work from home
Quick apply
2d
Customer Success Manager
Sprinto —Remote
- ₹14,000 - ₹35,000 a month
- Remote
- AI
- Communication skills
- Work from home
Quick apply
Healthcare Operation Manager
Bexcode Services —Remote
- Full-time
- Remote
- Microsoft Excel
- PMP
- Project management
Quick apply
9d
Helpdesk Manager
BGBx —Remote
- Rotational shift
- Remote
- Software troubleshooting
- Customer service
- Windows
- Health insurance
- Paid time off
Quick apply
Online Customer Care / Response Executive
Games2win —Remote
- Weekend availability
- Remote
- Customer service
- English
- Bachelor's degree
Change & Release Manager
Aspire Lifestyles —Remote
- Remote
- Computer Science
- Analysis skills
- Bachelor's degree
Senior Change and Transformation Manager
7N —Remote
- Remote
- English
- Project management
- Agile
- Health insurance
Program Manager, Customer Experience
Sprinto —Remote
- ₹14,000 - ₹35,000 a month
- Remote
- Microsoft Excel
- Salesforce
- SQL
- Work from home
Quick apply
Product Manager – Beauty, Skincare & Essential Oils
Saavi Holdings —Remote
- ₹15,000 - ₹40,000 a month
- Part-time
- Remote
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick apply
Assistant Manager - Customer Service
AxisMaxlife —Remote
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Management
2d
Business Development & Brand Manager (Beauty & Wellness)
WHOLIFI —Remote
- Full-time
- Remote
- English
- Business development
- Bachelor's degree
- Work from home
Quick apply
Deputy Manager - Customer Service
AxisMaxlife —Remote
- Remote
- English
- Bachelor's degree
- Computer skills
Sr. Product Manager - Creators
HighLevel —Remote
- Full-time
- Remote
- Product management
- APIs
- AI
Sr. Product Manager - Phone Numbers and KYC
HighLevel —Remote
- Remote
- Inventory management
- Analysis skills
- Product management
Territory Manager PRE
Dentsply Sirona —Remote
- Online application
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
7d
Tele Caller Executive
Zen Cancer Hospital (ZenOnco.io) —Remote
- ₹10,000 - ₹15,000 a month
- Full-time
- Remote
- Sales
- Customer service
- English
- Cell phone reimbursement
Quick apply
Account Manager – Existing Accounts
ProcureDesk LLC —Remote
- Full-time
- Remote
- Organisational skills
- Leadership
- Communication skills
Quick apply
7d
Founder's Office Intern, Growth & Distribution
SalesUP —Remote
- ₹20,000 - ₹60,000 a month
- Remote
- Sales
- Internship
- Communication skills
Quick apply
Sr. Product Manager - Documents
HighLevel —Remote
- Remote
- Product management
- APIs
- AI
Senior Manager, Delivery Partnerships
Sprinto —Remote
- Remote
- Sales
- Analysis skills
- AI
Quick apply

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customer care manager jobs near remote

Healthcare SaaS QA Specialist

Medinex Australia Pty Ltd
Remote

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Job details

Part-time
₹25,600 a month
2 days ago

Benefits

Work from home

Qualifications

Jira
ERP systems
Trello
Shift management
English
Analysis skills
Home care
Project management
Quality assurance
APIs
Software testing
Customer support
Workforce management
SaaS
Communication skills

Full job description

Join Medinex Australia and help build the future of healthcare technology.

Medinex is an Australian Healthcare SaaS platform designed for NDIS, Home Care, SIL, Community Care and Aged Care providers. Our platform helps providers manage participants, employees, rostering, compliance, clinical documentation, payroll, invoicing and operations—all from a single system.

We are looking for a detail-oriented Healthcare SaaS QA Specialist to continuously test our platform, identify issues before release, and ensure our customers receive a reliable, intuitive and high-quality product.

This role is ideal for someone who enjoys exploring software, thinking like an end user, and improving product quality—not just finding bugs.

Key Responsibilities

Perform comprehensive manual testing of new features and existing functionality.
Execute end-to-end testing across complete business workflows.
Create detailed bug reports with clear reproduction steps, screenshots and screen recordings.
Verify bug fixes before deployment.
Develop and maintain regression testing checklists.
Test across desktop, tablet and mobile devices.
Validate role-based access and permissions.
Test workflows including:
Participant Management
Employee Management
AI Rostering
Shift Management
Progress Notes
Clinical Documentation
Medication Management
Incident Management
Compliance
Payroll
NDIS Billing
Invoicing
Reports and Dashboards
Identify usability improvements and recommend enhancements.
Test edge cases and unusual user scenarios.
Ensure product quality before every release.
Work closely with developers, product managers and customer support.

Required Skills

Excellent attention to detail.
Strong analytical and problem-solving skills.
Experience testing web-based software or SaaS platforms.
Ability to document bugs clearly and accurately.
Strong written and verbal English communication skills.
Ability to work independently and manage multiple priorities.
A proactive mindset with a focus on continuous improvement.

Preferred Qualifications

Experience in software quality assurance or manual testing.
Understanding of healthcare, aged care or disability support workflows.
Knowledge of NDIS, Home Care or Aged Care operations is highly desirable.
Familiarity with bug tracking or project management tools such as Jira, ClickUp or Trello.
Experience testing CRM, ERP or workforce management platforms.
Basic understanding of APIs or testing tools (advantageous but not essential).

What We're Looking For

We're seeking someone who:

Enjoys breaking software to make it better.
Thinks from the perspective of real healthcare providers.
Is curious, organised and detail-focused.
Can identify workflow improvements, not just software defects.
Takes ownership of product quality.

Why Join Medinex?

Be part of a fast-growing Australian Healthcare SaaS company.
Work on innovative AI-powered healthcare technology.
Contribute directly to features used by NDIS and aged care providers.
Opportunity to grow into a Senior QA, Product Quality Lead or Product Operations role as the company expands.
Collaborative, supportive and innovation-driven team culture.

Pay: ₹25,600.00 per month

Benefits:

Work from home

Application Question(s):

Do you have any experience in Health Software Testing ?

Work Location: Remote

Quick apply

Refine Your Search

customer care manager jobs in remote

Healthcare SaaS QA Specialist

Customer Success Manager

Healthcare Operation Manager

Helpdesk Manager

Online Customer Care / Response Executive

Change & Release Manager

Senior Change and Transformation Manager

Program Manager, Customer Experience

Product Manager – Beauty, Skincare & Essential Oils

Assistant Manager - Customer Service

Business Development & Brand Manager (Beauty & Wellness)

Deputy Manager - Customer Service

Sr. Product Manager - Creators

Sr. Product Manager - Phone Numbers and KYC

Territory Manager PRE

Tele Caller Executive

Account Manager – Existing Accounts

Founder's Office Intern, Growth & Distribution

Sr. Product Manager - Documents

Senior Manager, Delivery Partnerships

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