Work Schedule: Germany Time Zone
Work Type: Full-Time (Remote)
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About Kollyns Services
Kollyns Services Pvt. Ltd. is a specialist Employer of Record (EOR) and HR services company with deep expertise in hiring for the international logistics and freight forwarding sector. Based in India and operating for clients across Europe, North America, Australia, and beyond, Kollyns enables global companies to hire compliant, skilled logistics professionals rapidly — without the complexity of setting up a local entity.
Our end-to-end EOR model covers everything from compliance and payroll to onboarding, HR administration, and equipment — with new hires operational in as little as 48 hours.
This role represents an exciting opportunity to join a specialist, internationally connected logistics services company — working remotely with access to a global network of freight forwarding professionals and industry expertise across multiple continents.
The Role
We are looking for a skilled and detail-oriented Operations Specialist (Air & Ocean) to join our remote team. In this role, you will be the operational backbone supporting our clients' freight forwarding activities — coordinating air and ocean freight processes, handling queries, and ensuring seamless execution and communication across the supply chain.
You will work Monday to Friday within the Germany time zone (CET/CEST), bringing structure and reliability to an international operation.
Key Responsibilities
- Manage and coordinate air and ocean freight operations, ensuring accuracy, compliance, and timely execution
- Handle rate inquiries, bookings, and shipment tracking across air and ocean modes
- Prepare and review shipping documentation including bills of lading, airway bills, packing lists, commercial invoices, and customs documentation
- Liaise with airlines, carriers, freight agents, and customs brokers to resolve operational issues efficiently
- Respond to client and partner queries related to cargo movement, transit updates, and service issues with professionalism and urgency
- Support the quoting and RFQ process — reviewing incoming requests and coordinating responses in a timely manner
- Monitor active shipments and proactively communicate updates to all relevant parties
- Identify and escalate operational bottlenecks, contributing to continuous improvement of internal workflows
- Maintain accurate records of all operations, correspondence, and documentation
- Collaborate cross-functionally with client-facing and support teams to ensure a high-quality service experience
Requirements and Qualifications
Essential:
- 3–5 years of hands-on experience in freight forwarding operations, covering both air and ocean freight
- Strong, demonstrable knowledge of air freight (IATA regulations, AWB, ULD) and ocean freight (FCL/LCL, B/L, Incoterms, HS codes)
- Excellent command of the English language — both written and spoken — for professional communication in an international environment
- Familiarity with freight forwarding software, TMS platforms, and/or digital logistics tools
- Strong organisational skills with the ability to manage multiple active shipments simultaneously
- High attention to detail and a proactive, problem-solving mindset
- Comfortable working independently in a remote environment within a defined schedule
Preferred:
- Proficiency in the German language is a strong advantage — a significant portion of client and partner interactions involve German-speaking markets
- Experience working with or within a freight forwarding network
- Exposure to customs procedures across multiple jurisdictions
- Experience in a remote or distributed team environment
What We Offer
- Fully remote position — work from anywhere, structured around the Germany time zone (Monday–Friday, CET/CEST)
- Access to a globally connected logistics ecosystem through our partnership with PROLOG, an international freight forwarding network active in 80+ countries across all continents
- A specialist company that truly understands the logistics industry — our focus is narrow and deep, not broad and generic
- A collaborative, international team that values expertise, initiative, and accountability
- Competitive compensation commensurate with experience
- Fast, structured onboarding — our EOR model means you are set up and operational without bureaucratic delay
- Opportunity to grow with a company at the intersection of global logistics and modern workforce solutions
Why Join Kollyns?
Kollyns is not a generalist staffing agency — we are a logistics-specialist EOR with real industry knowledge, real industry partnerships, and a track record of placing skilled professionals into roles where they can make an immediate impact. When you join Kollyns, you are part of a tight-knit, expert team that takes quality seriously and operates at the intersection of two fast-evolving sectors: global freight forwarding and international HR compliance.
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Kollyns Services Pvt. Ltd. is an equal opportunity employer. We welcome applications from candidates of all backgrounds
Job Type: Full-time
Pay: Up to ₹60,000.00 per month
Benefits:
Application Question(s):
- What is your Date of Birth?
- Do you have working knowledge of German?
- Have you worked with a freight forwarder?
Experience:
- freight forwarding: 4 years (Required)
Work Location: Remote
