Rupnagar Punjab Customer service executive Jobs – 1 Open Jobs Today

Customer Care Executive
Balraj wheels Pvt Ltd —Baddi, Himachal Pradesh
- ₹10,000 - ₹14,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Cell phone reimbursement
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Customer Care Executive

Balraj wheels Pvt Ltd
Baddi, Himachal Pradesh

Quick apply

Job details

Full-time
₹10,000 - ₹14,000 a month

Benefits

Internet reimbursement
Cell phone reimbursement

Qualifications

Customer retention
Customer service
English
Microsoft Office
Bachelor's degree
Computer skills
Customer support
Hindi
Communication skills
Dealership experience

Full job description

Job Description – Customer Care Executive (Bajaj Workshop, Baddi)

Position: Customer Care Executive

Location: Baddi, Himachal Pradesh

Department: Service / Workshop Operations

Organization: Bajaj Authorized Service Workshop

Job Summary

We are looking for a dynamic and customer-focused Customer Care Executive to join our Bajaj Workshop team at Baddi. The candidate will be responsible for handling customer interactions, service reminders, follow-ups, feedback collection, and ensuring an excellent customer experience throughout the service journey.

Key Responsibilities

* Attend incoming customer calls and address service-related queries professionally.

* Make outbound calls for service reminders, appointment booking, and customer follow-ups.

* Coordinate with service advisors and workshop staff for timely customer updates.

* Handle customer complaints and ensure prompt resolution.

* Collect customer feedback after service and maintain customer satisfaction records.

* Maintain and update customer databases and service records.

* Inform customers about service campaigns, offers, and promotions.

* Ensure timely communication regarding vehicle delivery status and service progress.

* Prepare daily and monthly customer interaction reports.

* Maintain high standards of customer satisfaction and retention.

Required Skills

* Good communication skills in Hindi and English.

* Basic computer knowledge (MS Office, email, CRM/software usage).

* Strong interpersonal and customer handling skills.

* Ability to work under pressure and manage multiple tasks.

* Positive attitude and professional behavior.

Qualifications

* Minimum qualification: Graduate (preferred).

* Freshers with good communication skills can apply.

* Experience in automobile customer service, telecalling, or customer support will be preferred.

Experience

* 0–3 years experience in customer care, telecalling, or automobile service industry.

Salary & Benefits

* Salary: As per experience and industry standards

* Performance incentives

* Career growth opportunities

* Training and development support

How to Apply

Contact: 9736007085

Location: Bajaj Workshop, Baddi, Himachal Pradesh

Preferred Candidate Profile:

✔ Experience in automobile dealerships/workshops will be an added advantage

✔ Immediate joining preferred

Pay: ₹10,000.00 - ₹14,000.00 per month

Benefits:

Cell phone reimbursement
Internet reimbursement

Work Location: In person

Quick apply

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