Salt Lake Kolkata West Bengal Guest service agent Jobs – 4 Open Jobs Today

Senior Executive - Hospitality
PS Group —Kolkata, West Bengal
- ₹20,000 - ₹32,000 a month
- Full-time
- Hospitality
- Administrative experience
- Bachelor's degree
- Health insurance
Quick apply
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- ₹12,000 - ₹17,000 a month
- Full-time
- Microsoft Powerpoint
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- Customer service
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Senior Executive - Hospitality

PS Group -
Kolkata, West Bengal

Quick apply

Job details

Full-time
₹20,000 - ₹32,000 a month

Benefits

Provident Fund
Health insurance

Qualifications

Hospitality
Facilities management
Administrative experience
Bachelor's degree
Hospitality Management
Events management
Communication skills
Negotiation
Hotel experience
Hospitality management

Full job description

About Company: PS Group is a major, trusted real estate developer in Kolkata, India, founded in 1985 by Pradip Kumar Chopra and Surendra Kumar Dugar, known for transforming the city's skyline with over 150 completed luxury residential, commercial, and retail projects, focusing on sustainable, green developments with modern amenities, earning numerous awards and building a strong reputation for quality and on-time delivery.

Job Title: Senior Executive – Hospitality

Department: Hospitality / Administration

Location: Kolkata

Experience: 5–7 Years

Qualification: Graduate in Hospitality Management / Hotel Management

Job Summary:

The Senior Executive – Hospitality will be responsible for managing end-to-end hospitality operations including site coordination, event execution, travel desk management, and head office food & beverage services. The role requires hands-on experience in hotel operations, particularly in the Food & Beverage division, along with strong coordination and service delivery skills.

Key Responsibilities:

1. Site Coordination & Operations

Oversee day-to-day hospitality operations across sites.
Ensure upkeep, cleanliness, and readiness of all hospitality areas.
Coordinate with internal teams, vendors, and service providers.
Monitor service quality and ensure high standards of guest experience.
Address guest concerns and ensure prompt resolution.

2. Event Planning & Coordination

Plan, organize, and execute corporate events, meetings, and functions.
Liaise with vendors for catering, décor, logistics, and event setup.
Prepare event budgets, schedules, and execution plans.
Ensure smooth on-ground execution and post-event reporting.

3. Travel Desk Management

Manage travel bookings including flights, hotels, and local transport.
Coordinate with travel vendors/agents for cost-effective arrangements.
Maintain travel records, approvals, and itineraries.
Ensure seamless travel experience for employees and guests.

4. Head Office Food & Beverage Operations

Oversee cafeteria and pantry operations at the head office.
Ensure quality, hygiene, and timely service of food and beverages.
Coordinate with catering vendors and monitor service standards.
Manage menu planning, vendor performance, and cost control.

5. Training & Development

Train hospitality and support staff on service standards and protocols.
Conduct regular briefings to ensure consistency in service delivery.
Identify training needs and support skill development initiatives.
Ensure adherence to company policies and hospitality best practices.

Required Skills & Competencies:

Strong knowledge of hospitality and F&B operations
Excellent communication and interpersonal skills
Vendor management and negotiation abilities
Strong organizational and multitasking skills
Customer-centric approach with attention to detail
Ability to handle high-pressure situations during events

Preferred Candidate Profile:

Experience in hotels with banquet exposure is highly preferred
Must have hands-on experience in Food & Beverage operations in hotels
Prior experience in corporate hospitality or facility management is an advantage

Job Type: Full-time

Pay: ₹20,000.00 - ₹32,000.00 per month

Benefits:

Health insurance
Provident Fund

Application Question(s):

What is your current CTC and notice period
Have you completed your education in Hospitality Management / Hotel Management / Any relevant field ?
How many years of experience do you have in hospitality ?
How many years of experience do you have in corporate event management & Coordination , Site Coordination & Operations

Location:

Kolkata, West Bengal (Required)

Work Location: In person

Quick apply

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