Shahdara Delhi Delhi Customer care specialist Jobs – 60 Open Jobs Today

Specialist Customer Care
Barclays —Noida, Uttar Pradesh
- Customer service
- Administrative experience
- Conflict management
Claims - Associate
Wellcove —Delhi, Delhi
- Night shift
- Remote
- Medicine
- Basic math
- English
Quick apply
Quality Specialist
Komodo Health —Delhi, Delhi
- Remote
- Computer Science
- Salesforce
- English
Quick apply
Specialist - HRO - Payroll & Benefits 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
PA/PD - Risk Management Support Specialist
Allianz —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Accounts Payable Specialist
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Excel
- AI
- Communication skills
Cybersecurity Specialist Vulnerability Management Operation
ROHDE & SCHWARZ GmbH & Co. KG —Delhi, Delhi
- Online application
- Remote
- Computer Science
- Engineering
- English
- Health insurance
Payroll Associate II (US Payroll)
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
12d
Specialist, Information Security
Pearson —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- English
14d
Factory Squad Specialist
Allianz —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Customer service
- English
Client Intake Specialist - US Voice process
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Customer service
- Business development
- Bachelor's degree
- Health insurance
Data Specialist REMOTE
C2FO —Noida, Uttar Pradesh
- Full-time
- Remote
- Microsoft Excel
- Salesforce
- Research
Quick apply
6d
Transfer Pricing Senior Specialist
Allianz —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior QA engineer
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Bachelor's degree
- Health insurance
Adaptive Planning Specialist
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Executive - D365 Admin Support - 6 Months
Finance, Procurement, Legal, Privacy, Property —Noida, Uttar Pradesh
- Microsoft Excel
- Salesforce
- English
- Health insurance
M2960: Sales Solutions Specialist
FedEx AMEA —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
2d
Transfer Pricing Specialist
Allianz —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Medical Representative
MG Medicare —Ghaziabad, Uttar Pradesh
- ₹2,40,000 - ₹4,80,000 a year
- Full-time
- Microsoft Excel
- Travel
- In-person
Quick apply
2d
Patient care specialist(K)
Accord Manpower Services —New Delhi District, Delhi
- Full-time
- Microsoft Excel
- Sales
- Customer service

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Specialist Customer Care

Barclays -
Noida, Uttar Pradesh

Apply Now

Job details

Permanent

Qualifications

Customer service
Administrative experience
Conflict management
Communication skills
Banking

Full job description

Date live: 07/27/2026

Business Area: Barclays Payments Merchant Services

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000070393

Embark on a transformative journey as Specialist Customer Care at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes with risk management initiatives. You will take ownership of your work and provide first-class support to our clients with expertise and care.

Key critical skills required for this role include:

The ideal candidate will have excellent communication skills, a problem solving mindset, and a strong commitment to resolving complaints in a professional and timely manner.
Proven experience in Customer service role in voice or back office process.
Conflict resolution skills and the ability to handle difficult or emotional conversations.
Experience in analyzing workflows, optimizing procedures and delivering high quality service.

You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Noida/ Gurugram.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

customer care specialist jobs in shahdara delhi delhi

Specialist Customer Care

Claims - Associate

Quality Specialist

Specialist - HRO - Payroll & Benefits 4A

PA/PD - Risk Management Support Specialist

Accounts Payable Specialist

Cybersecurity Specialist Vulnerability Management Operation

Payroll Associate II (US Payroll)

Specialist, Information Security

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Data Specialist REMOTE

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Senior QA engineer

Adaptive Planning Specialist

Executive - D365 Admin Support - 6 Months

M2960: Sales Solutions Specialist

Transfer Pricing Specialist

Medical Representative

Patient care specialist(K)

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