shahdara delhi delhi customer care specialist Jobs – 54 Open Jobs Today

Web Operations Specialist
Sunpan —Shahpur Jat, Delhi, Delhi
- Full-time
- Computer Science
- English
- Master's degree
- Health insurance
- Paid time off
Quick apply
Customer Specialist- Non Voice Servicing
Barclays —Noida, Uttar Pradesh
- Salesforce
- Banking
Specialist - Customer Care - Voice 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
12d
Level 2 Support Analyst
Product and Technology —Noida, Uttar Pradesh
- Full-time
- Health insurance
1d
Solutions Consultant (ITES)
Palo Alto Networks —Delhi, Delhi
- Full-time
- English
- Computer networking
- Communication skills
Recruitment Operations Specialist( 6 months contract)
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Google Suite
- Recruiting
- Agile
Process Developer- HRO
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Oracle
- ERP systems
- English
Quick apply
AM-CM (Medical Chargeback)
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Oracle
- Customer service
- Salesforce
Quick apply
Implementation Representative III
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Senior Application Specialist - Delhi
Beckman Coulter Diagnostics —South East District, Delhi
- Full-time
- Remote
- Software troubleshooting
- Laboratory experience
- Bachelor's degree
- Paid time off
- Work from home
7d
Sr Benefits Client Specialist
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Microsoft Word
- Microsoft Outlook
- Customer service
6d
Client Intake Specialist - US Voice process
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Customer service
- Business development
- Bachelor's degree
- Health insurance
Customer Support Officer (CSO) - 5
Five Splash Infotech —Noida, Uttar Pradesh
- Paid time off
Front Line Manager - Customer Care - Voice 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
9d
Management Trainee-Order management
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Weekend availability
- Salesforce
- English
- Master's degree
Quick apply
Solutions Consultant
Palo Alto Networks —Delhi, Delhi
- Full-time
- Bachelor's degree
- AI
- Communication skills
Contact Center Specialist
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Customer service
- Bachelor's degree
- Financial services
M-S2P
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Oracle
- English
- Finance
Quick apply
Payroll Associate I
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
1d
Claims - Associate
Wellcove —Delhi, Delhi
- Night shift
- Remote
- Medicine
- Basic math
- English
Quick apply

I want to receive the latest job alerts for customer care specialist in shahdara delhi delhi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care specialist jobs near shahdara delhi delhi

Customer Service Representative jobs in Noida, Uttar Pradesh

Customer Support Coordinator jobs in Noida, Uttar Pradesh

Senior Sales Representative jobs in Noida, Uttar Pradesh

Support Analyst jobs in Noida, Uttar Pradesh

Senior Accountant jobs in Indore, Madhya Pradesh

Online Application From jobs in Kerala

Senior Accountant jobs in Pimpri, Pune, Maharashtra

Senior Application Specialist jobs in Hyderabad, Telangana

Senior Graphic Designer jobs in Kochi, Kerala

Retail Solutions Consultant jobs in Bengaluru, Karnataka

Retail Solutions Consultant jobs in Hyderabad, Telangana

Vitaltech Solutions jobs in Mohali, Punjab

Travel Consultant jobs in Kochi, Kerala

Mall, Retail jobs in Delhi, Delhi

Retail Store jobs in Ahmedabad, Gujarat

Research Associate Fresher, Cipla jobs in Mumbai, Maharashtra

Claims Associate jobs in Thiruvananthapuram, Kerala

Legal Associate jobs in Kochi, Kerala

Claims Associate jobs in Hyderabad, Telangana

Claims Associate jobs in Chennai, Tamil Nadu

Web Operations Specialist

Sunpan -
Shahpur Jat, Delhi, Delhi

Quick apply

Job details

Full-time

Benefits

Health insurance
Paid time off

Qualifications

Jira
Web accessibility
Computer Science
SAP
Magento
English
Master's degree
Project management
Bachelor's degree
SEO
B2B
WCAG
Agile
Copywriting
Information Technology

Full job description

SUNPAN is a fast-growing global furniture brand that specializes in the design of high quality, trend-forward furnishings for commercial and residential spaces. We collaborate with established designers and suppliers from around the globe to source the finest materials and inspired styles. As a trade-only company, we are a trusted source for interior designers seeking timeless pieces that elevate any space. Our curated assortment spans across dining and bar to living, bedroom, outdoor, and accents.

Proudly certified as a Great Place to Work for four consecutive years, SUNPAN fosters a creative and supportive environment. We welcome talented individuals to explore rewarding career opportunities across our diverse teams.

Job Summary

We are seeking talented, motivated individuals to join our dynamic team and contribute to shaping the future of our company. Find your next career adventure with SUNPAN and be part of our Marketing Team in the role of Web Operations Specialist. Reporting to the Marketing Director, Digital & Communications, this role is responsible for managing the day-to-day operations of the company website and the customer portal. This role bridges technical website management with project management and collaboration with internal and external stakeholders to ensure site integrity for an optimized and engaging user experience. To align with corporate headquarters and ensure the timely delivery of project deliverables, this role will be required to work during EST hours.

About The Role:

Website Management:
- Oversee daily operations of the website, collaborating with web development agencies to plan and implement site enhancements.
- Conduct UAT and provide timely feedback to web development agencies to adhere to release schedules.
- Ensure site stability post-release and work with web agency to address any issues.
- Promptly address customer and staff issues related to website or customer portal access, product visibility, pricing or inventory discrepancies through effective and professional communication.
- Curate product presentation using digital merchandising tactics in collaboration with cross-functional teams (Marketing, Product, Creative, Sales, and Inventory).
- Work closely with UX/UI designer and the web agency to implement the redesign of key web pages while conforming to WCAG accessibility guidelines.
- Monitor, maintain, and optimize site SEO performance in coordination with the copywriting team.
- Develop and execute a web content calendar to refresh site content and support product launches, trends, and marketing campaigns.
- Conduct regular site checks, audits, and QA to ensure content accuracy and site functionality.
- Update and maintain user manuals for the website and the customer portal.
- Optimize user experience using customer journey mapping, defined personas, and personalization techniques.
- Provide regular reports on website performance including but not limited to top search terms, website traffic trends, user behaviour, SEO keyword ranking among others.

Research and Innovation:
- Monitor competitor websites and communication strategies to identify trends and recommend new tools and functionalities.
- Present ideas to enhance the website’s features and functionality based on competitive research and customer feedback.
- Stay informed on industry trends to contribute ideas for innovative design concepts and marketing strategies.

Other Duties:

- Perform ad hoc tasks as assigned to support evolving business needs.

Let's Talk About You:

At least 3 years work experience managing websites for large organisations, preferably in the B2B space
Knowledge and experience working with Shopify B2B, Magento, SAP, Jira, Teamwork and Asana.
Experience working with website developers and e-commerce agencies in Agile format.
Highly organised, detail-oriented, and deadline-driven with the ability to work under tight deadlines and shifting priorities.
Collaborative team player with the ability to give and receive constructive feedback and incorporate best practices in your work.
Proficiency in English with the ability to communicate (written and verbal) clearly and professionally with internal and external stakeholders.
Motivated self-starter with the ability to work independently and in a team setting.
Research-driven mindset who takes ownership of projects.
Knowledge of SEO and website best practices.
Bachelor's and/or Master’s in degree in Computer Science or Information Technology and adept at project management.

Please note that this role will begin as a remote position; however, on-site presence will be required in the near future once our office is established in the Delhi area

Benefits We Offer:

Generous Paid Time Off
Comprehensive Extended Health Care– Includes medical, dental, vision, and Family Coverage.
Monthly Meal Vouchers
A Certified Great Place to Work– Proudly recognized for 4 years in a row!
Team Building & Social Events– Because we believe in growing together.

Sunpan Trading & Importing Inc. is an equal opportunity employer, and we believe that diversity is the reason behind our success. We are committed to fair and accessible employment practices.

Quick apply

Refine Your Search

customer care specialist jobs in shahdara delhi delhi

Web Operations Specialist

Customer Specialist- Non Voice Servicing

Specialist - Customer Care - Voice 4A

Level 2 Support Analyst

Solutions Consultant (ITES)

Recruitment Operations Specialist( 6 months contract)

Process Developer- HRO

AM-CM (Medical Chargeback)

Implementation Representative III

Senior Application Specialist - Delhi

Sr Benefits Client Specialist

Client Intake Specialist - US Voice process

Customer Support Officer (CSO) - 5

Front Line Manager - Customer Care - Voice 4C

Management Trainee-Order management

Solutions Consultant

Contact Center Specialist

M-S2P

Payroll Associate I

Claims - Associate

I want to receive the latest job alerts for customer care specialist in shahdara delhi delhi

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected