Shillong Meghalaya Front office assistant Jobs – 1 Open Jobs Today

Front Office Executive / Assistant Manager
Ri Kynjai - Serenity By The Lake —Shillong, Meghalaya
- ₹20,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Health insurance
- Paid time off
Quick apply
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Front Office Executive / Assistant Manager

Ri Kynjai - Serenity By The Lake
Shillong, Meghalaya

Quick apply

Job details

Permanent | Full-time
₹20,000 - ₹40,000 a month
4 days ago

Benefits

Internet reimbursement
Provident Fund
Leave encashment
Health insurance
Paid time off
Cell phone reimbursement
Flexible schedule
Food provided
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Word
Customer service
Master's degree
Computer skills
Communication skills
Hotel experience
Hotel management

Full job description

A Front Office Executive is responsible for managing the reception area and ensuring smooth guest services in a hotel or hospitality establishment. The role involves welcoming guests, handling reservations, coordinating with different departments, and maintaining high standards of customer service.

Key Responsibilities:

Welcome and greet guests in a professional and friendly manner.
Handle guest check-in and check-out procedures efficiently.
Manage room reservations, bookings, and cancellations.
Answer telephone calls, emails, and guest inquiries.
Address guest complaints and resolve issues promptly to ensure guest satisfaction.
Coordinate with Housekeeping, Maintenance, and Security departments for smooth operations.
Maintain guest records and update the hotel management system.
Ensure the reception area is well organized and presentable at all times.
Provide information to guests about hotel services, facilities, and local attractions.

Skills Required:

Excellent communication and interpersonal skills
Strong customer service skills
Good problem-solving ability
Basic computer knowledge and hotel management systems
Professional appearance and positive attitude

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

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Front Office Executive / Assistant Manager

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