Sodpur West Bengal Customer care specialist Jobs – 10 Open Jobs Today

Sales Accounts Specialist
ZEISS Group —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
IN_Senior Associate_PPP specialist_iGT - Social_Advisory_Kolkata
PwC —Kolkata, West Bengal
- Full-time
- Bachelor's degree
- Travel
4d
Strategic Account Manager - Critical Care (Vizag)
Fresenius Medical Care —Kolkata, West Bengal
- Full-time
- Nursing
- ICU experience
- Bachelor's degree
Clinical Application Specialist, APT (Hyderabad Location)
Radiometer —Kolkata, West Bengal
- Full-time
- Remote
- Doctoral degree
- Sales
- Master's degree
- Paid time off
- Work from home
Technical Specialist
ABB India Limited —Kolkata, West Bengal
- Online application
- Sales
- Salesforce
- Microsoft Office
Quick apply
Sales Engineer (East | Kolkata)
Leviat —Kolkata, West Bengal
- Full-time
- Sales
- Health insurance
Quick apply
Senior Product Designer - Cloud Update Service
Hyland —Kolkata, West Bengal
- Full-time
- Remote
- Travel
- Agile
- AI
Designer 3 - Cloud Update Service
Hyland —Kolkata, West Bengal
- Full-time
- Remote
- Travel
- Agile
- AI
13d
Senior Software Engineer
YipitData (Alternative) —Kolkata, West Bengal
- Remote
- Azure
- Computer Science
- ERP systems
- Paid time off

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International Customer Service Executive (BPO-Voice Process)
Ancile Services Private Limited —Kolkata, West Bengal
Experience in U.S. recruitment, international hiring, telecalling, lead generation, or customer engagement will be an added advantage.
₹25,000 - ₹30,000 a month
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Receptionist
Peoplepro Management Services Pvt. Ltd. —Sodepur, Kolkata, West Bengal
Knows EPBX: Call transfer, hold, conference calls, extensions. Handles unexpected situations calmly and logically.
₹15,000 - ₹25,000 a month
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Sales Accounts Specialist

ZEISS Group -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Sales
Salesforce
Engineering
Lead generation
Microsoft Office
Master's degree
Driving Licence
Sales
Business development
Analysis skills
Bachelor's degree
B2B sales
Product demos
Business Administration
MBA
Communication skills
Pre-sales
Negotiation
Technical sales
Time management

Full job description

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace.

Further information at ZEISS India .

Technical Sales specialist:

Responsible for complete sales cycle in assigned territory
Responsible for achieving sales objectives per territory and execution of set strategies.
develop stretegies for account mapping and go to market strategy in close coordination with marketing and PASS team
Lead and execute activities such as joint sales calls, sales workshop, product training, pipeline management etc.
Developing & executing short term and long term business strategy for assigned territory
Responsible for sales/orders through direct channel in assigned territory
Responsible for proper participation in tenders in assigned territory
To manage the ongoing day-to-day relationship with customers
Prepare accurate monthly sales reports and forecasts
Strong understanding of pipeline management and funnel metrics
Ability to identify risks vs. opportunities and proactively suggest corrective actions
Maintain high forecast accuracy (clear visibility on closures and slippages).
Manage a portfolio of accounts to achieve long-term success
Strong working knowledge of CRM platforms (e.g., Salesforce)
Ensure 100% hygiene : timely updates of leads, opportunities, customer interactions, and pipeline stages
Ability to analyze CRM data to derive insights (conversion rates, pipeline gaps, forecasting accuracy)
Drive CRM adoption as a daily working tool , not just a reporting system
Act as the point of contact and handle customers’ individual needs
Generate new business using existing and potential customer networks and key opinion leaders
Resolve conflicts and provide solutions to customers in a timely manner
Report on the status of accounts and transactions
Suggest actions to improve sales performance and identify opportunities for growth
Have a close eye on competitor activities in the assigned territory
Escalating customer related issue to HO in order to maintain smooth relationship with customersAct as the primary contact for assigned clients
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Handle complaints and solve problems to ensure customer satisfaction
Coordinate with other departments to ensure consistency and satisfaction in sales process

Education

Bachelor's degree in Engineering, or Master in Physics or material Science or equivalent. MBA will be additional preference.
Relevant certifications in sales or technology are a plus.

Experience

5-6 years of experience in technical sales, pre-sales, solution consulting, business development, or account management.
Experience selling B2B technology products, hardware and software
Proven track record of achieving or exceeding sales targets.

Technical Skills

Strong understanding of technical products and solutions.
Ability to understand customer technical requirements and recommend appropriate solutions.
Experience with product demonstrations and technical presentations.
Familiarity with CRM tools (Salesforce)
Ability to prepare technical proposals, quotations, and solution documentation.

Sales & Business Skills

Strong consultative selling and negotiation skills.
Excellent communication and presentation abilities.
Ability to build and maintain long-term customer relationships.
Experience managing the full sales cycle, from lead generation to closing.
Strong analytical and problem-solving skills.
Ability to identify customer pain points and translate them into business opportunities.

Soft Skills

Customer-focused mindset.
Excellent interpersonal and relationship-building skills.
Strong organizational and time management skills.
Ability to work independently and collaboratively in a team environment.
Adaptability and willingness to learn new technologies.
Self-motivated with a results-oriented approach.
Ability to manage multiple projects and priorities simultaneously.

Additional Requirements

Willingness to travel for client meetings, demonstrations, and industry events, if required.
Valid driver's license (if the role involves regular travel).
Proficiency in Microsoft Office (Excel, PowerPoint, Word) and virtual meeting platforms (Microsoft Teams, Zoom, Google Meet).

Your ZEISS Recruiting Team:

Sikcha Chhetri

Apply Now

Refine Your Search

customer care specialist jobs in sodpur west bengal

Sales Accounts Specialist

IN_Senior Associate_PPP specialist_iGT - Social_Advisory_Kolkata

Strategic Account Manager - Critical Care (Vizag)

Clinical Application Specialist, APT (Hyderabad Location)

Technical Specialist

Sales Engineer (East | Kolkata)

Senior Product Designer - Cloud Update Service

Designer 3 - Cloud Update Service

Senior Software Engineer

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