telangana customer relations representative Jobs – 7 Open Jobs Today

Transportation Representative, Executive Customer Relations
ASSPL - Telangana - D82 —Telangana
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
SALES REPRESENTATIVE- KARIMNAGAR
Kokuyo Camlin —Karimnagar, Telangana
SALES REPRESENTATIVE- HYDERABAD
Kokuyo Camlin —Hyderabad, Telangana
Sales Representative
Memories by Gopal photography —Banjara Hills, Hyderabad, Telangana
- ₹15,000 - ₹50,000 a month
- Full-time
- Hospitality
- Sales
- English
Quick apply
Process Developer-Order Management
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Salesforce
- English
- Microsoft Office
Quick apply
Engineer - Sales Technology Systems
ROHDE & SCHWARZ GmbH & Co. KG —Hyderabad, Telangana
- Online application
- Remote
- Master's degree
- Project management
- Bachelor's degree
- Health insurance

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Transportation Representative, Executive Customer Relations

ASSPL - Telangana - D82 -
Telangana

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Business Management
Economics
Microsoft Excel
Customer service
English
Microsoft Office
Administrative experience
Analysis skills
Presentation skills
Bachelor's degree
Computer networking
SharePoint
Business Administration
Root cause analysis
Communication skills

Full job description

DESCRIPTION

Executive Customer Relations (ECR) team manages IN trans related escalations for rescue, root causing and medium/long term systemic changes. The team manages multiple programs such as INOPS VPI, ECR email escalations and customer rescue programs.
The team liaises with stakeholders across the IN Network to develop proactive rescue mechanisms, solutions and systemic fixes around the opportunities identified through root cause analysis to improve customer experience.

Key job responsibilities
Respond to inquiries from leaders, in addition to resolving contacts (received through escalation channels).
Communicate effectively and professionally with CS and non-CS departments.
Work on a detailed root cause analysis.
Recognize systemic and quality concerns contributing to poor customer experiences and communicate to appropriate stakeholders.

A day in the life
You will address customer issues by rescuing the customer but also by identifying and measuring root cause of the customer's experience failure and presenting your findings and recommendations to right stakeholders who can fix process or technology that caused customer defect.

BASIC QUALIFICATIONS

Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience in English-language communication skills, both written and verbal
1+ years of customer service experience, or Bachelor's degree in management, business administration, economics, engineering, marketing
Work flexible shifts including nights, weekends, or holidays in a 24/7/365 environment
Can work proactively and independently, meet deadlines, and deliver on projects and tasks
Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troubleshooting network and experience working with customers with a passion for delivering exceptional service

PREFERRED QUALIFICATIONS

Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)
Prior experience in Customer Service

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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customer relations representative jobs in telangana

Transportation Representative, Executive Customer Relations

SALES REPRESENTATIVE- KARIMNAGAR

SALES REPRESENTATIVE- HYDERABAD

Sales Representative

Process Developer-Order Management

Engineer - Sales Technology Systems

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DESCRIPTION

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PREFERRED QUALIFICATIONS

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