Thalaghattapura Bengaluru Karnataka Customer success manager Jobs – 2314 Open Jobs Today

Customer Success Manager (Bangalore, India)
Atomicwork Inc —Bengaluru, Karnataka
- Hybrid work
- Up to 50% travel
- Project management
- Travel
- Paid time off
- Paid sick time
Quick apply
Customer Success Manager
Atlassian —Bengaluru, Karnataka
- Full-time
- Remote
- CRM software
- Salesforce
- AI
2d
Customer Success Account Manager
Richpanel —Bengaluru, Karnataka
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Customer Success Manager
Almabase —Bengaluru, Karnataka
- Full-time
- Remote
- Customer service
- AI
- Communication skills
Senior Customer Success Manager
MoEngage Inc —Bengaluru, Karnataka
- Communication skills
- Marketing
Quick apply
Lead Customer Success Manager (19810)
Whatfix —Bengaluru, Karnataka
- Travel
- Communication skills
- Analytics
- Commuter assistance
- Health insurance
Quick apply
2d
Customer Success Manager
LIFESIGHT TECHNOLOGIES PRIVATE LIMITED —Bengaluru, Karnataka
- English
- Presentation skills
- Communication skills
Quick apply
9d
Customer Success Manager
Cubic Logics India Pvt Ltd —Bengaluru, Karnataka
- Full-time
- Mentoring
- In-person
- Communication skills
Quick apply
Strategic Customer Success Manager (Enterprise B2B SaaS - US)
Unifize —Bengaluru, Karnataka
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Computer Science
- Engineering
- Public speaking
Quick apply
Customer Success Manager - Strategic Accounts
Richpanel —Bengaluru, Karnataka
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Scaled Customer Success Manager (AMER)
Airwallex —Bengaluru, Karnataka
- Full-time
- Salesforce
- Bachelor's degree
- Marketing
12d
Customer Success Manager
Infilect —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Project management
- Communication skills
- Analytics
Quick apply
Customer Success Manager
Jellyfish —Bengaluru, Karnataka
- Email
- Hybrid work
- English
- Project management
- AI
- Health insurance
- Flexible schedule
Quick apply
Customer Success Manager (CSM)
Limechat —Bengaluru, Karnataka
- Online application
- APIs
- AI
- Communication skills
- Food provided
- Paid sick time
Senior Customer Success Manager, SEA
Proximus —Mysore Road Tolgate, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
6d
Customer Success Manager-Deputy Maanger-Bangalore
Vodafone —Bengaluru, Karnataka
- Full-time
- Azure
- Sales
- Engineering
6d
Sr Customer Success Manager
Almabase —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Communication skills
Customer Success Manager - US Accounts
PinnacleU —Bengaluru, Karnataka
- ₹15,00,000 - ₹18,00,000 a year
- Full-time
- English
- Communication skills
Quick apply
Customer Success Manager
Workspan —Bengaluru, Karnataka
- Full-time
- AWS
- Communication skills
Quick apply
Manager, Customer First Operations, APJ
Okta —Bengaluru, Karnataka
- Salesforce
- Data analysis skills
- Analysis skills

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Customer Success Manager (Bangalore, India)

Atomicwork Inc
Bengaluru, Karnataka

Quick apply

Job details

Benefits

Paid time off
Paid sick time

Qualifications

Sales
Project management
Project management software
Communication skills

Full job description

Atomicwork is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.

We're seeking an experienced customer success manager to join our team and help us build our modern service management platform. This is a hybrid position based out of our Bangalore or Chennai offices. We offer competitive pay to employees and practical benefits for their whole family.

If this sounds interesting to you, read on.

What this is about (role)

The Customer Success team at Atomicwork is responsible for driving adoption and value realization for Atomicwork customers. As a Customer Success Manager, you'll manage a few of our largest mid-market and Enterprise clients - driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio.

We seek a bright, motivated individual with a passion for learning and the ambition to be a crucial part of our growth strategy. Above all, we are looking for a strong communicator who can collaborate effectively internally and externally to get things done.

The ideal candidate for this role will possess strong relationship-building skills and a laser focus on positive customer outcomes.

What we're looking for (qualifications)

We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people who are looking to learn new things and have a sense of responsibility toward their work.

5+ years' experience in Management Consulting, Customer Success roles serving Enterprise clients.
Project Management Experience
Collaboratively develop and build a detailed project plan to monitor and track progress.
Coordinate internal resources for flawless execution of multiple projects
Track project performance through the use of data and analytics
Coordinate and communicate frequently with customers on project status and project needs
Experience with a project management software tool is a plus but not required
Ability to learn systems and business processes quickly
Ability to identify customer pain points and map processes
Excellent verbal, written, and presentation skills
Highly organized, collaborative, and detail oriented
Ability to manage multiple projects within time, schedule, and quality constraints
Expertise in dealing with significant change at senior business and IT levels (preferably dealing directly with VP or C-Level Executives)
Capability as a credible and effective consultant/advisor/coach
Passion for technology and for being a part of a fast-growing SaaS startup where we move quickly and wear many hats
Flexible approach, able to operate effectively with uncertainty and change
Driven, self-motivated, enthusiastic, and with a "can do" attitude
Ability to travel up to 50%
Must be ready to work during ANZ time zones

What you'll do (responsibilities)

Be the primary post-sales point of contact for assigned customers. This role will collaborate closely with the sales account executive, the solution consultant, and the implementation consultant to form a team that supports customers through the entire customer lifecycle, including adoption, renewal, and expansion.
Map customer processes to Atomicwork capabilities & data model
Manage customer onboarding supported by the implementation consultant and partner with other internal team members as needed to ensure time to value goals are achieved
Monitor key customer success metrics to ensure that Atomicwork is driving results and helping customers achieve their goals
Provide proactive guidance to critical users, encourage adoption, and assist in education on product updates
Develop an ongoing relationship with executive sponsors and champions at customers and become their advocate internally at Atomicwork
Gather product feedback, conveying this to Product teams
Identify opportunities for customers to act as Atomicwork industry advocates (e.g., testimonials, case studies)
Help foster a company-wide culture of Customer Success
Travel to visit clients on-site as needed (especially during the onboarding process) to provide support, build relationships with key users, and develop expansion strategies with your accounts

Why we are different (culture)

As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.

Autonomy: We champion self-direction to deliver customer success, empowering teams and individuals to deliver peak performance.
Trust: We unwaveringly believe in our colleagues' positive intentions, approaching every interaction with trust to accelerate execution.
Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.
Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth.
Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor.
Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations.

What we offer (compensation and benefits)

We are big on benefits that make sense to you and your family.

Fantastic team —the #1 reason why everybody joins us. ‍

Hybrid work — balance between working from the office and home.

Convenient offices — well-located offices spread over five different cities.‍

Paid time off — Unlimited sick leaves and 15 days off every year.

Health insurance — comprehensive health coverage upto 75% premium covered.‍‍

Flexible allowances — with hassle-free reimbursements across spends.‍‍

Annual outings — for everyone to have fun together.

What next (applying for this role)

Click on the apply button to get started with your application.

Answer a few questions about yourself and your work.

Wait to hear from us about the next steps.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork.

Only apply through official Atomicwork channels. We do not use third-party agencies or individuals who ask for payments in exchange for interviews or offer letters.
Always double-check the emails you receive. Make sure all communication is being done through official Atomicwork email addresses. (@atomicwork)
Atomicwork will never ask for payment or personal financial information during the hiring process. If anyone asks you for money or financial details claiming to represent Atomicwork, please treat it as a scam and report it immediately.

By submitting your application, you confirm that all information provided by you is accurate and complete to the best of your knowledge. Any false or misleading information may result in disqualification from the hiring process or withdrawal of an offer. Your personal data will be processed in accordance with Atomicwork's privacy and recruitment policies.

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Refine Your Search

customer success manager jobs in thalaghattapura bengaluru karnataka

Customer Success Manager (Bangalore, India)

Customer Success Manager

Customer Success Account Manager

Customer Success Manager

Senior Customer Success Manager

Lead Customer Success Manager (19810)

Customer Success Manager

Customer Success Manager

Strategic Customer Success Manager (Enterprise B2B SaaS - US)

Customer Success Manager - Strategic Accounts

Scaled Customer Success Manager (AMER)

Customer Success Manager

Customer Success Manager

Customer Success Manager (CSM)

Senior Customer Success Manager, SEA

Customer Success Manager-Deputy Maanger-Bangalore

Sr Customer Success Manager

Customer Success Manager - US Accounts

Customer Success Manager

Manager, Customer First Operations, APJ

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