1. BASIC ROLE DETAILS
Position Title Assistant Manager - R&D Process & Digitalization Grade: JE is to be done
Business Group / Division/ Department Research & Development
Location Thane
This Role Reports to Head R&D Process & Digitalization
This Role Supervises -
2. PURPOSE OF THE ROLE
The Process & Digitalization Team, part of R&D, plays a key role in supporting the various business verticals in the management of Technical Product Information in the New Product Development Process in the best way. The team has a leading role in the implementation of Best Practices in the usage of PLM in Blue Star.
We are seeking a highly motivated and customer-focused Junior PLM Specialist to join our team. In this role, you will be instrumental in supporting our end-users across our Product Lifecycle Management (PLM) and Mechanical Computer-Aided Design systems, including Windchill, Celoxis, and their Blue Star customizations. You will be a key player in ensuring our engineering and design teams can leverage these tools effectively to achieve their objectives.
Role Position in the Organization (enclose a copy of the organization chart)
3. IDEAL PROFILE
Educational Qualification Essential Engineering Graduate
Mechanical or Industrial Engineering
Preferred Engineering Graduate +
Total Experience Required 5 Yrs Relevant Experience 4 Yrs
Functional / Technical Expertise • Strong understanding of Windchill's underlying architecture and components.
- Knowledge on Azure and ALM tools will be plus
- Expertise in configuring Windchill modules, including workflows, lifecycles, access control policies, business rules, UI, and data models.
- Hands-on experience with CAD data management and integrations (e.g., Creo, Autodesk, SolidWorks, Altium).
- In-depth knowledge and hands-on experience with core Windchill modules such as PDMLink, MPMLink, PartsLink, SUMA.
- Plan and Execute User Acceptance Tests for bug fixes coming from the IT Supplier
- Share knowledge internal/external to the team
- An understanding of customization principles is essential, particularly as they relate to Bluestar customizations.
- Exhibit strong analytical and problem-solving capabilities, characterized by a systematic and logical approach to issue diagnosis and remediation
- Should be able to understand the different Concepts of PLM – Workflow Management, Classification, Product Structure, Search & Re-use etc.
- Very good knowledge and experience of the market areas (HVAC, Consumer electricals etc.)
- Understanding of the business processes like NPD, Stage Gates, Design Review, Drawing Approval etc.
Behavioral / Leadership Competency • Being an individual contributor, the position holder is an epitome of “built on trust”.
- Highly motivated & self-initiator with good communication skills with the ability to work effectively in a team environment.
- Ability to work within a fast-paced environment with changing priorities.
- Stakeholder Management
- Collaboration & Networking
- Self-Leadership: Demonstrates high self-drive, being a self-starter
- Strong Communication
MAIN RESPONSIBILITIES
Key Deliverables for this position
- Execute the configuration, testing, and deployment of new PLM features, workflows (e.g., Change Management - ECN/ECO), and data structures as defined in the digitalization roadmap.
- Manage day-to-day operations and maintenance of the PLM environment, including user accounts, access controls, and security settings.
- Support the integration points between PLM (e.g., bill of materials, product data) and other enterprise systems like SAP (ERP).
- Assist in developing, reviewing, and updating detailed PLM-related process documentation, user manuals, and standard operating procedures (SOPs).
- Ensure adherence to the established Engineering Change Management (ECN/ECO) and Stage-Gate/NPD governance processes within the PLM system.
- Verify that design documentation, test records, and product files maintain configuration control and are audit-ready within the system.
- Monitor and audit the quality and completeness of product data (e.g., part numbers, specifications, design files) within the PLM system.
- Generate and maintain operational reports and dashboards on PLM utilization, data quality metrics, and ECN/ECO cycle times.
- Provide Level 1/2 technical support to end-users on PLM system usage, troubleshooting, and issue resolution.
- Deliver regular training and capability-building sessions for engineering teams on new PLM features, processes, and best practices to drive adoption.
- Collect and analyze user feedback to identify system and process gaps for continuous improvement.
- Develop detailed user requirement specifications, test scripts, and rollout plans for minor PLM enhancements or upgrades.
- Coordinate testing activities (e.g., User Acceptance Testing - UAT) for new PLM implementations with cross-functional teams.
Key Performance Indicators
- System Reliability, Performance & Upgradation: PLM System Uptime & Stability
- Process Efficiency: Average Cycle Time for ECN/ECO Processing
- User Adoption & Support: PLM user support response & resolution time, Mandatory PLM training program completion rate
- Implementation Success: On-time Completion of Assigned PLM Tasks/Sprints
5.
KEY INTERACTIONS
With Whom Brief Description
External • External consultants, if deployed
- Digitalization projects consultants
- Software providers
Internal • Vertical leaders
- Program & Project managers
- R&D Specialists & Engineers
6. WORKING CONDITIONS (PHYSICAL & ENVIRONMENTAL DEMAND)
Office based environment and Regular travel to various R&D office locations and factories
7. AUTHORITY - INDICATE THE APPROVAL AUTHORITY FOR THIS POSITION, IF ANY.
People NA
Financial Adviser for software platform selection, annual maintenance, upgrades and optimization.
8. ACCOUNTABILITY & CHALLENGES
Key Financial Accountabilities • Cost Optimization and efficiency Improvements
- Implementation of timebound activities involving external consultants
Major Challenges • Aligning diverse stakeholders across functions
- Driving user adoption in a complex, evolving environment
- Maintaining data Integrity for strategic decision-making
