Uttar Pradesh Order taker Jobs – 1 Open Jobs Today

Room Service Order Taker
Ramada By Wyndham Ghaziabad Vasundhara —Ghaziabad, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- Serving
- Hospitality
- Customer service
- Food provided
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Room Service Order Taker
Ramada By Wyndham Ghaziabad Vasundhara —Ghaziabad, Uttar Pradesh
Previous experience in hospitality, F&B service, or customer service is an advantage. A Room Service Order Taker is responsible for receiving food and beverage…
₹20,000 - ₹30,000 a month
Quick apply

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Room Service Order Taker

Ramada By Wyndham Ghaziabad Vasundhara
Ghaziabad, Uttar Pradesh

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Job details

Permanent | Full-time
₹20,000 - ₹30,000 a month

Benefits

Provident Fund
Food provided

Qualifications

Serving
Hospitality
Customer service
Hospitality Management
POS
Computer skills
Phone etiquette
Diploma
Communication skills
Hotel experience
Hotel management

Full job description

Position: Room Service Order Taker
Department: Food & Beverage (In-Room Dining)

Job Summary

A Room Service Order Taker is responsible for receiving food and beverage orders from hotel guests, accurately entering orders into the system, coordinating with the kitchen and service staff, and ensuring timely and professional delivery of room service.

Key Responsibilities

Answer room service calls promptly and courteously.
Take food and beverage orders from guests accurately.
Explain menu items, specials, and promotions to guests.
Enter orders into the hotel POS (Point of Sale) system.
Coordinate with the kitchen and room service attendants for order preparation and delivery.
Confirm order details, room number, and estimated delivery time.
Handle guest requests, dietary requirements, and special instructions.
Follow up with guests to ensure satisfaction with the service.
Process billing and maintain order records.
Maintain knowledge of hotel menus, operating hours, and service standards.

Required Skills

Excellent communication and telephone etiquette.
Customer service and guest-handling skills.
Basic computer and POS system knowledge.
Attention to detail and accuracy.
Ability to work under pressure in a fast-paced environment.
Good teamwork and coordination skills.

Qualifications

Diploma or degree in Hotel Management is preferred.
Previous experience in hospitality, F&B service, or customer service is an advantage.

Typical Duties During a Shift

Review menus and daily specials.
Receive and process guest orders.
Coordinate with kitchen and service staff.
Monitor order preparation and delivery status.
Handle guest inquiries and complaints professionally.
Prepare shift reports and hand over pending orders.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Food provided
Provident Fund

Work Location: In person

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Room Service Order Taker

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