Vadapalani Chennai Tamil Nadu Customer support Jobs – 1586 Open Jobs Today

Customer Service Representative
Concentrix —Chennai, Tamil Nadu
- Full-time
- Customer service
- Bachelor's degree
- Computer skills
Ocean Customer Experience Specialist - Email
Maersk —Chennai, Tamil Nadu
- Full-time
- English
- Bachelor's degree
- Communication skills
External Hiring|Operations Customer Expert I|International|10102026
TGBPL TP India - IBU —Chennai, Tamil Nadu
- Full-time
- Remote
- Work from home
Customer Service Agent
Datamark, Inc. —Chennai, Tamil Nadu
- Weekend availability
- Customer service
- 12th Pass
- Bachelor's degree
Quick apply
15h
Customer Success Representative
Neurealm (Formerly GS Lab | GAVS) —Chennai, Tamil Nadu
- ₹19,110.43 - ₹47,659.17 a month
- Part-time
- Customer service
- Administrative experience
- Bachelor's degree
- Paid time off
Quick apply
Customer Support Specialist
Shopping zone india tv pvt ltd —Chennai, Tamil Nadu
- ₹20,794.57 - ₹43,595.26 a month
- Full-time
- Customer service
- English
- Master's degree
- Commuter assistance
- Cell phone reimbursement
Quick apply
US Customer Relationship Executive
GML Soft Labs —Chennai, Tamil Nadu
- Night shift
- Customer service
- English
- Communication skills
Customer Success Executive
Inboxist Martech Solutions Pvt Ltd —Chennai, Tamil Nadu
- ₹35,000 - ₹40,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Quick apply
8d
Technical Customer Service (TCS) Associate
Rishabh Infotech Pvt Ltd —Perungalathur, Chennai, Tamil Nadu
- ₹3,00,000 - ₹5,00,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- 12th Pass
Quick apply
1d
Customer Support Executive (CSE)
Unidos Technology —Chennai, Tamil Nadu
- Up to ₹35,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
Non Voice Process-Chat Support
Nama Outsourcing Pvt Ltd —Perungudi, Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- English
- Computer skills
- Typing
- Paid time off
- Cell phone reimbursement
Quick apply
2d
Chat Customer Service Specialist
Citi —Chennai, Tamil Nadu
- Full-time
- Customer service
- Typing
- Communication skills
Customer support associate
Update Interior —Chennai, Tamil Nadu
- ₹23,400 - ₹37,600 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
Customer Success Executive
Biotastic Health Systems —Chetput, Chennai, Tamil Nadu
- ₹2,50,000 - ₹3,50,000 a year
- Full-time
- Customer service
- English
- In-person
Quick apply
1d
Customer Relationship Manager - Finance
BlackBird Solutions —Vadapalani, Chennai, Tamil Nadu
- ₹55,688.91 - ₹65,683.62 a month
- Full-time
- Finance
- Business development
- Bachelor's degree
Quick apply
Customer Support & Documentation Executive
La FreightLift —Chennai, Tamil Nadu
- Full-time
- Communication skills
Customer Support Representative
AMETEK, Inc. —Chennai, Tamil Nadu
- Microsoft Word
- Microsoft Excel
- Basic math
Product Support / Customer Success Professional
PeopleOne Technology —Sholinganallur, Chennai, Tamil Nadu
- From ₹9,00,000 a year
- Full-time
- Hybrid work
- Databases
- Business development
- Analysis skills
Quick apply
Customer Support Specialist - Hindi/Telugu/English
DigiSME Software Private Limited —Karapakkam, Chennai, Tamil Nadu
- ₹20,000 - ₹35,000 a month
- Full-time
- English
- In-person
- Health insurance
Quick apply
International Chat Support - BPO
Nama Outsourcing —Perungudi, Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- English
- Computer skills
- Typing
- Paid time off
- Paid sick time
Quick apply
1d

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Customer Service Representative

Concentrix -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Customer service
Bachelor's degree
Computer skills

Full job description

Job Description

Essential Functions/Core Responsibilities

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures

Maintain basic knowledge of client products and/or services

Prepare complete and accurate work including appropriately notating accounts as required

Participate in activities designed to improve customer satisfaction and business performance

Offer additional products and/or services

Track, document and retrieve information in call tracking database

Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

In case you are selected for a Content Moderator role, please note that:

1. The nature of the job will include accessing explicit content that includes text, picture, video etc.

2. It will involve content creation; moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.

3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service

Candidate Profile

Graduate / Undergraduate in any discipline (may vary basis the job requirement)

0 to 3 years of relevant experience

Courteous with strong customer service orientation

Strong computer navigation skills and PC Knowledge

Ability to effectively communicate, both written and verbally

Dependable with strong attention to detail

Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

Tolerance for repetitive work in a fast-paced, high production work environment

Ability to work as a team member, as well as independently

Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner

Ability to rotate shifts, as needed

Based on location and/or program, additional experience/skills may be required

Job requirements may vary by country and will not contravene any local laws

Career Framework Role

Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.

Ability to effectively communicate, both written and verbally
Listen attentively to customer needs and concerns; demonstrate empathy
Clarify customer requirements; probe for and confirm understanding of requirements or problem
Confirm customer understanding of the solution and provide additional customer education as needed
Ability to learn including strong problem-solving skills
Demonstrate strong probing and problem-solving skills
Should be able to handle complex queries
Should be able to resolve customer queries independently

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

NOTICE: Recruitment Fraud Alert

Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. We also don't solicit payment to verify a candidate's banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.
Learn more: https://www.concentrix.com/scam-warning/

Apply Now

Refine Your Search

customer support jobs in vadapalani chennai tamil nadu

Customer Service Representative

Ocean Customer Experience Specialist - Email

External Hiring|Operations Customer Expert I|International|10102026

Customer Service Agent

Customer Success Representative

Customer Support Specialist

US Customer Relationship Executive

Customer Success Executive

Technical Customer Service (TCS) Associate

Customer Support Executive (CSE)

Non Voice Process-Chat Support

Chat Customer Service Specialist

Customer support associate

Customer Success Executive

Customer Relationship Manager - Finance

Customer Support & Documentation Executive

Customer Support Representative

Product Support / Customer Success Professional

Customer Support Specialist - Hindi/Telugu/English

International Chat Support - BPO

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