Vadodara Gujarat It helpdesk engineer Jobs – 4 Open Jobs Today

IT Helpdesk Engineer
Fusion Factor LLP —Vadodara, Gujarat
- ₹30,000 - ₹40,000 a month
- Full-time
- Azure
- Microsoft Outlook
- Software troubleshooting
Quick apply
IT Helpdesk Engineer
Allot Technologies PVT. LTD. —Vadodara, Gujarat
- ₹25,000 - ₹30,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
Technician, Crane Service
Konecranes —Vadodara, Gujarat
- ₹0 a year
- Full-time
- Bachelor's degree
- Agile
- Diploma
Quick apply

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IT Helpdesk Engineer
Fusion Factor LLP —Vadodara, Gujarat
Comfortable working night shift independently. We're looking for someone with a strong customer-first mindset, excellent troubleshooting skills, and the ability…
₹30,000 - ₹40,000 a month
Quick apply
IT Helpdesk Engineer
Allot Technologies PVT. LTD. —Vadodara, Gujarat
1–3 years of IT Help Desk/Desktop Support experience. Pay: ₹25,000.00 - ₹30,000.00 per month. Bachelor's/Diploma in IT, Computer Science, or related field.
₹25,000 - ₹30,000 a month
Quick apply

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IT Helpdesk Engineer

Fusion Factor LLP
Vadodara, Gujarat

Quick apply

Job details

Permanent | Full-time
₹30,000 - ₹40,000 a month

Benefits

Leave encashment

Qualifications

TCP
Azure
Microsoft Outlook
Software troubleshooting
English
Windows
Technical support
IT support
Computer networking
DNS
SharePoint
TCP/IP
Active Directory
Help desk
VPN

Full job description

Job Summary

We are seeking an IT Help Desk Engineer (MSP), Tier 1 engineers are the first technical point of contact and are responsible for resolving the majority of end-user issues independently while following MSP processes and SLAs. In this role, you will provide remote technical support to US-based clients, troubleshoot a wide range of IT issues, and ensure a seamless end-user experience. You will also collaborate with Tier 2 engineers by accurately documenting and escalating complex issues when required.

Key Detials:

Position: IT Help Desk Engineer (MSP)
Work Location: Vadodara, Gujarat
Working Days: 5 Days (night Shift)

Key Responsibilities – Tier 1

Provide remote technical support to US-based clients during night shift
Troubleshoot Windows 10/11 and macOS systems (OS, performance, hardware basics)
Support Microsoft 365 applications: Outlook, Teams, OneDrive, SharePoint
Email troubleshooting: send/receive issues, sync problems, profile corruption
User onboarding and offboarding: account creation, license assignment, device setup
Password resets, MFA issues, and basic Conditional Access-related lockouts
Basic Azure AD / Entra ID user and group management
Desktop and laptop setup, patching, and application installation
Basic VPN troubleshooting (client connectivity issues)
Basic networking diagnostics: DNS issues, IP conflicts, Wi-Fi connectivity
Accurate ticket documentation and timely escalation to Tier 2 when required

Required Skills & Experience – Tier 1

1–3 years of IT Help Desk or MSP experience
Strong Windows and macOS troubleshooting skills
Microsoft 365 fundamentals
Outlook and Exchange Online user-level support
Basic Active Directory and Azure AD knowledge
Good understanding of basic networking concepts (TCP/IP, DNS)
Good spoken and written English
Comfortable working night shift independently

What We Are Looking For

We're looking for someone with a strong customer-first mindset, excellent troubleshooting skills, and the ability to work independently. The ideal candidate is eager to learn, communicates effectively, and thrives in a fast-paced MSP environment.

What we offer

Opportunity to work with modern IT infrastructure, cloud, and cybersecurity technologies. Collaborative and innovation-driven work culture. Continuous learning and professional development opportunities. Career growth through challenging projects and performance-based recognition. Excellent work environment with a strong focus on teamwork, transparency, and employee well-being.

Why Join Us?

Work with US-based clients in a dynamic Managed Service Provider (MSP) environment.
Gain hands-on experience with Microsoft 365, Azure AD/Entra ID, Windows, macOS, and modern IT support technologies.
Learn from experienced engineers and develop a clear career path toward Tier 2, Systems Administration, or Cloud Engineering roles.
Exposure to diverse IT environments, real-world technical challenges, and industry best practices.
Competitive compensation, performance-driven growth opportunities, and a supportive work environment.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Leave encashment

Ability to commute/relocate:

Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

How many years of experience do you have in Technical Support?
Are you comfortable to work in night shift?
What is your current CTC?
What is your expected CTC?

Work Location: In person

Quick apply

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