JOB DESCRIPTION ASSISTANCE SALES AND MARKETING
o Attend and response to the phone call received, communicate the response by email is must.
o Ensure all leads are logged into the system within 24 hours. Convert all leads to inquiries, and then convert all inquiries to quotations within a maximum of 2 days from logging the inquiries in the ERP system.
o All effort to be made to convert all the quotation for Machine and Project, in sales order by receiving the Purchase order. The quotation status to be weekly update in HOT| Cold | Project | Regrate | Lost status.
o All effort to be made to convert all the quotation for Spares, in sales order by receiving the Purchase order. The quotation status to be updated every three day, all quotation for spare that are given to the existing customer for the Machine supplied by us Must be covered sales order and could not regrate without Top management approval.
o Purchase order received to be study and compared with the Quotation, Price Approval, Delivery, Payment Terms and all other condition.
o Punching the Sales order in ERP System for the PO Received On same day for all the PO received up to 3 Pm, the Sales Order need to be punch in ERP system by next day before 12:00 pm Next working Day.
o Geeting Sales Order Approval
o PI to Be sent within 2 HRS on approval of Sales Order.
o Following up for the Advance against the Purchase Order.
o Following up for the Entry of the Advance Payment in System.
o Coordinating of Sales order with the Production Team by obtaining corresponding Work Order and Technical Details of Work Order.
o Providing GA Drawing (with utility Details) to the Customer and taking receipt confirmation
o Weekly Monitoring Meeting with Production.
o Informing and Sending PI as per Agreed Payment terms for the Machine / Spares that will be ready in the week.
o Engagement with Logistic Department for Dispatch preparation (Confirmation of Transportation | Freight Payment | Delivery Destination | Packing) for the Machine / Spares that are to be dispatch.
o Receiving Factory Inspection Report for the Machine / Spares on Completion of Workorder.
o Receiving Foundation Drawing from the Production team and Providing the Foundation Drawing to Customer and tacking receipt confirmation
o Follow up and Receiving the Payment As per PI.
o Confirmation from Account Department for the Machine / Spares tat are to be dispatch.
o Providing Dipath Intimation to the Logistic Department on receiving clearance from Account Department.
o Confirmation of Dispatch Readiness with Logistic Department.
o Getting – Dispatch Invoice Extra Copy for the Dispatch Department with LR Copy.
o Providing Dispatch Details to the Customer.
o Receiving and keeping record of Material receipt Confirmation from the Customer.
o Coordinating the Erection and Commissioning.
o Getting Installation and Commissiong and Trail Reports for the Machine Dispatch.
o Follow up and Receiving the Payment as per PO Terms.
o Coordinating after sales Service Support.
Key Performance Area
Lead Generation & Qualification
o Supporting lead sourcing through databases, campaigns, events, and digital platforms
o Filtering and qualifying leads based on defined criteria
o Maintaining and updating CRM with lead data
Customer Relationship Management
o Assisting in client communication and follow-ups
o Scheduling and preparing for sales meetings or calls
o Handling inquiries and supporting relationship-building efforts
Marketing Campaign Support
o Coordinating email marketing, social media posts, and ad campaigns
o Helping prepare campaign content (graphics, text, videos, etc.)
o Tracking campaign performance and compiling basic reports
Sales Support & Documentation
o Preparing quotations of Spare and Service and Maintaining Details follow-ups
o Maintaining above 95% Conversion Ratio of Quotation to Purchase Order of Spare and Service for the Quotation Given for our Machines.
o Maintaining Documentation of all Sales order Related to Machine and Project from SO to Commissioning Report and Feeback.
o Maintaining Documentation of all Spare and Service from SO Stage to LR, Dispatch Information to Client and Feeback from Customers.
o Organizing product literature, brochures, and promotional materials.
Performance Reporting
o Lead to Inquiry and Quotation Report Weekly with Department Head and Administration
o Weeky Report on Quotation Status: And Converting | Hot | Cold | Closed | Projects by discussing with HOD. And Reporting to Head of Administration.
Coordination & Communication
o Keeping records of team meetings, updates, and action items
o Strong internal communication with Production, Dispatch and Account Department
Product Knowledge & Training
o Staying updated on company products, services, and key messaging
Pay: ₹216,000.00 - ₹300,000.00 per year
Benefits:
- Cell phone reimbursement
- Provident Fund
Education:
Work Location: In person
