Vellayambalam Thiruvananthapuram Kerala It technical support engineer remote Jobs – 5 Open Jobs Today

IT Technical Support Engineer - Remote
TRUTECH INFORMATION TECHNOLOGIES LLC —Kazhakuttam, Kerala
- ₹35,000 - ₹45,000 a month
- Full-time
- Remote
- Microsoft Outlook
- Software troubleshooting
- English
- Work from home
Quick apply
Network & System Engineer (L2)
Amyntor Tech Solutions Pvt Ltd —Kulathur, Thiruvananthapuram, Kerala
- ₹25,000 - ₹35,000 a month
- Full-time
- Azure
- Computer Science
- Windows
- Commuter assistance
- Cell phone reimbursement
Quick apply
Cloud Engineer – Azure & AWS
Kloudlyn Technologies —Kazhakuttam, Kerala
- ₹50,000 - ₹1,10,000 a month
- Overnight shift
- Azure
- DevOps
- Windows
- Paid time off
- Work from home
Quick apply
Lead Security Engineer - Workspace
Envestnet Asset Management, Inc —Thiruvananthapuram, Kerala
- Hybrid work
- Windows
- Scripting
- Linux
- Health insurance
Lead Engineering Systems Administrator
Envestnet Asset Management, Inc —Thiruvananthapuram, Kerala
- Hybrid work
- Microsoft Access
- Azure
- Windows
- Health insurance
23h

More jobs to discover

Find similar jobs that you might be interested in.

Network & System Engineer (L2)
Amyntor Tech Solutions Pvt Ltd —Kulathur, Thiruvananthapuram, Kerala
*Mentorship:* Support and provide technical guidance to L1 engineers to improve first-call resolution rates. This role requires a strong technical foundation,…
₹25,000 - ₹35,000 a month
Quick apply

I want to receive the latest job alerts for it technical support engineer remote in vellayambalam thiruvananthapuram kerala

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it technical support engineer remote jobs near vellayambalam thiruvananthapuram kerala

IT Support jobs in Kazhakuttam, Kerala

Lead Security Engineer jobs in Thiruvananthapuram, Kerala

Systems Administrator jobs in Thiruvananthapuram, Kerala

It Support jobs in Jasola, Delhi, Delhi

Network Support Engineer jobs in Mumbai, Maharashtra

It Support jobs in Delhi High Court, Delhi, Delhi

It Support jobs in Madhya Pradesh

It Support jobs in Bhiwandi, Maharashtra

Us It Recruiter Remote jobs in Hyderabad, Telangana

It Support jobs in Kondapur, Hyderabad, Telangana

Network Engineer jobs in Bandra, Mumbai, Maharashtra

Network Engineer jobs in Cuttack, Orissa

Design Engineer Solidworks jobs in Tamil Nadu

Network Engineer jobs in Goa

Design Engineer jobs in Ambala, Haryana

Network Engineer jobs in Baner, Pune, Maharashtra

Network jobs in Jalandhar, Punjab

Qa Engineer jobs in Pune, Maharashtra

Lead Security Engineer jobs in Karnataka

Lead Security Engineer jobs in Noida, Uttar Pradesh

IT Technical Support Engineer - Remote

TRUTECH INFORMATION TECHNOLOGIES LLC
Kazhakuttam, Kerala

Quick apply

Job details

Permanent | Full-time
₹35,000 - ₹45,000 a month

Benefits

Work from home

Qualifications

Microsoft Windows Server
TCP
Microsoft Outlook
Software troubleshooting
English
Windows
Technical support
Firewall
DHCP
IT support
DNS
Network support
Organisational skills
TCP/IP
Communication skills
Active Directory
Help desk

Full job description

This is a full-time work-from-home position.
We are an IT services and solutions provider based in Abu Dhabi, serving business clients across UAE. We deliver Managed IT Services (AMC), Microsoft 365, cybersecurity, networking, backup solutions, compliance and IT projects.
Our back office will focus on all our sales, customer service, operations & remote IT support.
All our current clients are based in UAE.
Work timing: IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. (Only UAE declared public holidays are off)

ONLY APPLY IF YOU CAN MEET THE ABOVE TIMINGS.

Responsibilities:

Monitoring & responding to client's IT support requests on time.
Monitoring & replying to helpdesk & support emails & inquiries.
Provide Remote IT technical support to clients computer systems (Desktops/Laptops/Servers/Networks/Email/WiFi/Printer).
Diagnose software, networking, or hardware issues and fix them remotely.
Monitor and maintain Windows Servers, Networks, backups, Desktops and Laptops under a support contract using RMM.
Monitor and maintain Antivirus and Email security under a support contract.
Coordinating with on-site support team to fix issues and provide top-notch support service to clients.
Track & Monitor ongoing jobs & support.
Manage, Maintain, Update & Monitor the HELP-DESK Ticketing system daily with accurate and timely information.
Preparing BOQ/SOW & reports as required.
Managing & compiling job reports.
Processing of all jobs with accuracy and timeliness.
Understand & resolve customer requirements/issues and close tickets within time.
Maintaining good client relations & ensuring a high level of Client satisfaction.
Responding to complaints/suggestions from customers and giving after-sales support.
Increase Company reputation with quality on-time support & services.
Timely Invoice to the clients in coordination with the sales & finance department.

Required Technical Skills:

Remote IT Support & Helpdesk experience.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Desktops and Laptops (Windows and Mac).
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Email Services (outlook).
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Basic networks (DHCP,DNS,TCP/IP).
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Basic Routers.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Firewalls.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Windows Servers.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - MS Active Directory.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - NAS devices.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Backup softwares.

Other Required Skills:

Good Knowledge of IT Technologies & products.
Good written & oral command of the English Language is a must.
Excellent phone & email communication skills.
The capacity to work well on your own or in a team.
Ability to manage your time and plan your day effectively.
Min 3 years of IT Support Experience in a similar job role.
Demonstrated track record of performance and commitment.
Cool-tempered and able to handle rejection.
Good organizational skills.
Ability to hit deadlines and work under pressure.
Can easily adapt to new environments.

Pay: ₹35,000.00 - ₹45,000.00 per month

Application Question(s):

IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. (Only UAE declared public holidays are off.) Are you willing to work on the above-mentioned timings?

Experience:

Remote IT Support: 3 years (Required)
Desktop/Laptop Support: 3 years (Required)
Basic Network support: 3 years (Required)
Windows server support: 3 years (Required)
MAC Support: 3 years (Preferred)
Firewall Support: 3 years (Preferred)
Telephone & Email Communication: 3 years (Required)
outlook support: 3 years (Required)
Help Desk Ticketing System: 2 years (Required)
backup system: 3 years (Preferred)

Language:

English (Read/Write/Speak) (Required)

Work Location: Remote

Quick apply

Refine Your Search

it technical support engineer remote jobs in vellayambalam thiruvananthapuram kerala

IT Technical Support Engineer - Remote

Network & System Engineer (L2)

Cloud Engineer – Azure & AWS

Lead Security Engineer - Workspace

Lead Engineering Systems Administrator

More jobs to discover

I want to receive the latest job alerts for it technical support engineer remote in vellayambalam thiruvananthapuram kerala

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected