Vijayawada Andhra Pradesh Security analyst Jobs – 1 Open Jobs Today

Sr Administrator (Support & Operations)
HCLTech —Vijayawada, Andhra Pradesh

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Sr Administrator (Support & Operations)
HCLTech —Vijayawada, Andhra Pradesh
To work on value adding activities such Knowledge base update & management, training freshers, coaching analyst.
Senior Technical Lead
HCLTech —Vijayawada, Andhra Pradesh
Analyze business requirements and translate them into efficient database solutions. Experience supporting Manufacturing, Industrial Automation, Engineering, or…
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Sr Administrator (Support & Operations)

HCLTech -
Vijayawada, Andhra Pradesh

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Job details

Fresher

Full job description

Vijayawada, Andhra Pradesh
Job Summary
To offer advanced technical support , troubleshooting and doing root cause analysis to ensure positive customer feedback.
Key Responsibilities
1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
3. To work on value adding activities such Knowledge base update & management, training freshers, coaching analyst.
4. To resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations & security posture.
5. To ensure positive customer experience and CSAT through First Call Resolution , minimum rejected resolutions / reopen Cases and mitigating security threats.

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Sr Administrator (Support & Operations)

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