whitefield bengaluru karnataka general practitioner Jobs – 57 Open Jobs Today

RRN00017014 - SD Supervisor
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
#ACN GN Industry Strategy Life Science Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Presentation skills
- MBA
Proposal Engineer
Yokogawa —Bengaluru, Karnataka
- Full-time
- Project management
- Bachelor's degree
GN Industry strategy Industrial Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
RRN00016890 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
Engineering Services Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Project management
- Bachelor's degree
- Communication skills
Strength and Conditioning Coach
Qualia Health —Bengaluru, Karnataka
- From ₹6,00,000 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
I&F Decision Sci Practitioner Assoc Mgr
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- English
12h
I&F Decision Science Practitioner Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Analysis skills
- Human resources
GN Industry strategy Industrial Auto Consultant
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
Medical Lead Consultant - Freelance
Plum Benefits —Bengaluru, Karnataka
- Full-time
- Medicine
- Bachelor's degree
- EMR systems
Clinical Specialist and Marketing Executive
Prime wound care providers pvt ltd —Bengaluru, Karnataka
- ₹20,000 - ₹25,000 a month
- Full-time
- In-person
- Marketing
- Health insurance
- Paid time off
Quick apply
RRN00016822 - Application Tech Support Practitioner Copy 01
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
GN-Industry Strategy- CGRT- Consultant
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Analysis skills
- Project management
RRN00017022 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
RRN00017023 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
RRN00017016 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
RRN00017013 Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
RRN00017019 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
RRN00017015 - Service Desk Associate
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office

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RRN00017014 - SD Supervisor

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Knowledge management
Incident management
Software troubleshooting
BMC Remedy
Customer service
Technical support
Microsoft Office
Information security
Analysis skills
Remote access software
ServiceNow
Communication skills
Active Directory

Full job description

Summary:
As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your exceptional communication skills to ensure our world-class systems operate smoothly. You will be dedicated to maintaining quality and will leverage your deep product knowledge to accurately define client issues and design effective resolutions, ensuring a seamless experience for all users.

Roles & Responsibilities:
Work independently while developing expertise to become a Subject Matter Expert (SME).
Actively participate in team discussions and contribute to decision-making.
Provide innovative solutions to work-related challenges.
Training Delivery: Conduct onboarding, refresher, and upskilling sessions for new hires and existing service desk staff.
Support the development and implementation of best practices for service desk operations.
Deliver training and guidance to junior team members to strengthen their skills and knowledge.
Knowledge Management: Collaborate and ensure training content aligns with current processes, technologies, and organizational policies.
Performance Support: Identify skill gaps through monitoring, feedback, and QA reports; provide targeted coaching and mentoring.
Quality & Compliance: Ensure adherence to SLAs, incident management best practices, and information security policies.
Reporting: Maintain accurate training records, track employee progress, and provide regular reports on training effectiveness.

Professional & Technical Skills:
Proficiency in Service Desk Management
Solid understanding of incident management processes.
Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.
Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.
Understanding of Service Level Agreements (SLAs) and ticket lifecycle.
Experience supporting remote users and using remote troubleshooting tools.
Excellent verbal communication skills with a neutral accent.
Strong written communication skills, including proper email etiquette.
Effective problem-solving and analytical skills.
Strong customer service orientation.
Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.

Support Type & Working Hours:
Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.
Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.
Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
Work Schedule: Five-day work week, with weekly offs determined by the shift roster.

Additional Information:
Experience: 7-9 years in IT Service Desk or Technical Support with 2 Years Team lead experience
Location: Position is based at our Bengaluru office.
Educational Qualification: Minimum 15 years of full-time education is mandatory.

Apply Now

Refine Your Search

general practitioner jobs in whitefield bengaluru karnataka

RRN00017014 - SD Supervisor

#ACN GN Industry Strategy Life Science Manager

Proposal Engineer

GN Industry strategy Industrial Manager

RRN00016890 - Application Tech Support Practitioner

Engineering Services Practitioner

Strength and Conditioning Coach

I&F Decision Sci Practitioner Assoc Mgr

I&F Decision Science Practitioner Senior Analyst

GN Industry strategy Industrial Auto Consultant

Medical Lead Consultant - Freelance

Clinical Specialist and Marketing Executive

RRN00016822 - Application Tech Support Practitioner Copy 01

GN-Industry Strategy- CGRT- Consultant

RRN00017022 - Service Desk Associate

RRN00017023 - Service Desk Associate

RRN00017016 - Service Desk Associate

RRN00017013 Service Desk Associate

RRN00017019 - Service Desk Associate

RRN00017015 - Service Desk Associate

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