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Engagement Manager (HCM Implementation, People Manager)

Darwinbox -
Hyderabad, Telangana

Apply Now

Job details

Full-time
6 days ago

Qualifications

Oracle
SAP
Salesforce
SaaS
Communication skills
Workday

Full job description

Job Description

About Darwinbox

Darwinboxis Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries. Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more. Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group.

What this role is

Darwinbox is transforming how enterprises manage people, workflows, and employee experiences at scale. As we evolve, implementation is no longer about configuration and delivery tracking. The real challenge is helping organizations rethink how HR should operate across systems, processes, adoption, and decision-making.

This role sits at the intersection of:

Enterprise consulting

Product thinking

Customer transformation

Large-scale SaaS delivery

You will act as:

A trusted advisor to enterprise customers

A strategic partner to CHROs and business leaders

The “Voice of Customer” internally across Product and Engineering

An owner responsible for customer outcomes — not just go-live milestones

What the work looks like

You won’t just inherit a project plan. You’ll inherit ambiguity.

A customer struggling to standardize processes globally.

An implementation that technically works, but operationally doesn’t.

A workflow designed for manual operations that now needs to scale intelligently.

Your role is to understand the business problem behind the requirement and drive the transformation end-to-end.

That means:

Leading enterprise HCM transformation programs from discovery through adoption

Challenging legacy processes and driving transformation conversations

Influencing senior stakeholders with clarity and credibility

Working closely with internal teams to shape customer outcomes

Balancing customer expectations, scalability, product capabilities, and operational realities

Because enterprise transformation breaks when those worlds operate separately.

Who thrives here

People who think in systems.

People who naturally ask: “Will this scale?” / “What breaks after go-live?” / “Are we solving the actual customer problem?”

People with consulting instincts, strong ownership mindset, and executive presence.

People who care equally about customer outcomes, product experience, and operational excellence.

What we explicitly don’t optimize for

Coordination-heavy implementation profiles

Delivery managers who only track timelines

Requirement takers who never challenge assumptions

Governance without ownership

Implementation thinking without business context

What we’re looking for

6–12 years of experience in enterprise SaaS, HCM implementation, consulting, or transformation roles

Strong stakeholder management and executive communication skills

Consulting mindset with ability to drive transformation conversations

Strong customer advocacy and product-oriented thinking

Data-driven and automation-first approach to problem solving

Lastly, what we are not looking for , we’re not looking for traditional implementation managers nor project coordinators and definitely not people who measure success by whether the tracker is green.

Job Snapshot

Updated Date

12-06-2026

Job ID

DBJobID_528

Department

Professional Services

Location

Hyderabad, Telangana, India ..+ 1

Experience

8 - 14 Years

Employee Type

Full-time

Apply Now

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Engagement Manager (HCM Implementation, People Manager)

Account Manager - Customer Success

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Manager - HCM Solutions | Functional Pre-sales

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