Amazon transportation specialist Jobs

Transportation Representative, Amazon Freight, IN
ASSPL - Telangana - D82 —Telangana
- Full-time
- Microsoft Access
- English
- Microsoft Office
Transportation Representative, AmazonNowCO, RoW APEX
ASSPL - Andhra Pradesh - E88 —Andhra Pradesh
- Full-time
- Microsoft Excel
- 12th Pass
- Bachelor's degree
Transportation Specialist, Amazon Freight - FTC, Amazon Freight
ASSPL - Karnataka - B56 —Mumbai, Maharashtra
- Full-time
- Research
- Business development
- Bachelor's degree
7d
Transportation Specialist , Network Operation Center , NOC
ASSPL - Telangana - D82 —Bihar
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Access
Transportation Specialist I , Relay Ops
Amazon Dev Center India - Hyderabad - A85 —Tamil Nadu
- Full-time
- Computer science
- Microsoft Excel
- Databases
11d
Transportation Specialist, CENTRAL OPERATIONS
ASSPL - Telangana - D82 —Andhra Pradesh
- Weekend availability
- Computer science
- Microsoft Excel
- SQL
- Flexible schedule
4d
Transportation Specialist I , Relay Ops
ASSPL - Karnataka - B56 —Bengaluru, Karnataka
- Full-time
- Computer science
- Microsoft Excel
- Customer service
3d
Transportation Specialist, IN Flex CO
ASSPL - Telangana - D82 —Telangana
- Full-time
- Computer science
- Microsoft Excel
- SQL
Transportation Specialist I, ROC
ADCI HYD 13 SEZ - H84 —Hyderabad, Telangana
- Full-time
- Microsoft Word
- Computer science
- Microsoft Excel
Transportation Representative, ATS Relay Ops
ASSPL - Rajasthan - D33 —Rajasthan
- Full-time
- Microsoft Access
- Databases
- SQL
9h
Transportation Specialist, GSF SG CO
Amazon Dev Center India - Hyderabad - A85 —Hyderabad, Telangana
- Full-time
- Computer science
- SQL
- Analysis skills
Transportation Specialist, ATSP
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- English
- Databases
Transportation Specialist, ROW IB
ASSPL - Telangana - D82 —Maharashtra
- Full-time
- Computer science
- Microsoft Excel
- SQL
Transportation Specialist, Relay Ops
ASSPL - Delhi —Delhi
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Access
Transportation Specialist, ATS Linehaul
ASSPL - Telangana —Hyderabad, Telangana
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Access
Transportation Specialist, NOC
ASSPL - Telangana - D82 —Telangana
- Full-time
- Computer science
- Microsoft Excel
- Analysis skills
Transportation Specialist, Trans SME
ASSPL - Telangana - D82 —Telangana
- Full-time
- Computer science
- Microsoft Excel
- SQL
Transportation Specialist, Transportation Specialist
ASSPL - Karnataka - B56 —Bengaluru, Karnataka
- Full-time
- Computer science
- Microsoft Excel
- Customer service
Transportation Representative, Trans SME
ASSPL - Telangana —Telangana
- Full-time
- Computer science
- Microsoft Excel
- SQL
Investigation Specialist - Related Account Detection, Relay Product Excellence
ADCI - Karnataka - A66 —Bengaluru, Karnataka
- Weekend availability
- Microsoft Excel
- Microsoft Access
- Customer service
- Flexible schedule
12d

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Transportation Representative, Amazon Freight, IN

ASSPL - Telangana - D82 -
Telangana

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Job details

Full-time

Qualifications

Microsoft Access
English
Microsoft Office
Databases
SQL
Bachelor's degree
Business continuity planning
Communication skills

Full job description

DESCRIPTION

Job Description for Trans Ops Representative– TOC
TOC Overview

TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.
Purview of a Trans Ops Specialist
A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations.
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.
A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.
Responsibilities include, but are not limited to:

Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
Develop and/or understand performance metrics to assist with driving business results.
Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
Providing real-time customer experience by working in 24*7 operating environment.

BASIC QUALIFICATIONS

Bachelor's degree
Experience with Microsoft Office products and applications

PREFERRED QUALIFICATIONS

Speak, write, and read fluently in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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