Kolathur Chennai Tamil Nadu Customer account representative Jobs – 76 Open Jobs Today

Customer Success & Operations Manager - UK Voice
GNB Property —Chennai, Tamil Nadu
- ₹75,000 - ₹90,000 a month
- Full-time
- Microsoft Excel
- Management
- Customer service
- Food provided
Quick apply
Analyst – Accounts Payable Receivable
Shell Energy —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Microsoft Access
- Finance
Banking sector
SENKA TRADE VENTURE —Anna Nagar, Chennai, Tamil Nadu
- From ₹12,000 a month
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
Quick apply
Customer Support Supervisor
Datamark, Inc. —Chennai, Tamil Nadu
- Weekend availability
- Hospitality
- English
- Bachelor's degree
Quick apply
10d
Tele Caller Executive
SENKA TRADE VENTURE —Anna Nagar, Chennai, Tamil Nadu
- From ₹15,000 a month
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
Quick apply
Client Service Representative
All Care Therapies —Chennai, Tamil Nadu
- Full-time
- Customer service
- Microsoft Office
- 12th Pass
- Health insurance
Quick apply
Business Development Associate
Jessi Publications —Chennai, Tamil Nadu
- ₹25,000.00 - ₹40,955.28 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
Quick apply
2d
Customer Service Representative
Concentrix —Chennai, Tamil Nadu
- Full-time
- Customer service
- Bachelor's degree
- Computer skills
Business Analyst - Revenue Operations & Strategy
Rocketlane —Chennai, Tamil Nadu
- Email
- Microsoft Excel
- Salesforce
- SQL
Customer Experience Lead
Hewlett Packard Enterprise —Chennai, Tamil Nadu
- Full-time
- English
- Bachelor's degree
- Communication skills
12h
Credit Management Representative
Med-Metrix —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
6d
Customer Service Representative
P V R SERVICE —Thirumullaivayal, Chennai, Tamil Nadu
- ₹12,000 - ₹18,000 a month
- Full-time
- In-person
- Health insurance
- Paid time off
Quick apply
11d
Analyst, Generalist, Business Support Unit, Small Medium Enterprise.
DBS Bank —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
4d
Management Trainee, Collections
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- Customer service
- English
- Finance
Quick apply
5.241_PB Northwestern_Pre-Certification Representative
Med-Metrix —Chennai, Tamil Nadu
- Full-time
- Customer service
- Microsoft Office
- 12th Pass
Customer Account Representative
Shopping zone india tv pvt ltd —Chennai, Tamil Nadu
- ₹11,977.99 - ₹26,632.35 a month
- Full-time
- Customer service
- English
- 12th Pass
- Flexible schedule
- Paid sick time
Quick apply
Associate Sales Order Processing and Quote specialist
ESAB Welding & Cutting GmbH —Ambattur, Chennai, Tamil Nadu
- Full-time
4d
Field Operations Executive - Chennai Branch (Parrys Corner)
Rentokil Initial —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- B.Sc
- Bachelor's degree
Quick apply
SaaS Sales Executive
Lean Impeccable Technologies —Perungudi, Chennai, Tamil Nadu
- ₹30,000 - ₹55,000 a month
- Full-time
- CRM software
- Sales
- Marketing
- Health insurance
- Paid time off
Quick apply
6d
Technical Support Manager
Hewlett Packard Enterprise —Chennai, Tamil Nadu
- Full-time
- Management
- Software troubleshooting
- English

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Customer Success & Operations Manager - UK Voice

GNB Property
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹75,000 - ₹90,000 a month

Benefits

Provident Fund
Food provided

Qualifications

Power BI
Microsoft Excel
Management
Customer service
English
Analysis skills
Team management
Software development
Customer support
SaaS
AI
Account management
Leadership
Communication skills

Full job description

Are you a highly motivated professional eager to take the next step in your career and move into a leadership role? Do you have a strong technical background and the ability to bridge the gap between customer needs and technical teams? If you are passionate about customer service, thrive in a dynamic environment, and have experience in SaaS products or international customer support, we want to hear from you!

As an Account Manager, you will be the accountable representative for Customer Service, and reporting to the Head of Operations, playing a crucial role in team Management. You will be responsible for maintaining strong client relationships, handling escalations, overseeing support operations, and implementing AI-driven solutions to enhance efficiency. You will also work closely with the development team to ensure seamless communication and issue resolution.

Key Responsibilities:

Act as a key support leader, assisting the Head of Operations in overseeing and managing the support team.
Guide the team on how to handle complex customer queries and escalations, ensuring prompt and effective resolution.
Serve as a bridge between technical teams and customers, understanding both perspectives to provide clear communication and solutions.
Utilize AI tools, Power BI, Six Sigma methodologies, Advance MS Excel and other automation tools to enhance the efficiency of customer support operations.
Oversee effective cohesion between developers and product teams to relay customer feedback and technical requirements.
Prioritise daily, weekly, and monthly workstreams to maximise company efficiency and growth.
Vision to navigate through ambiguous situations with direction and clarity.
Monitor and analyze key performance indicators (KPIs) to improve team performance and customer satisfaction.
Train, mentor, and guide team members to ensure best and incorporate latest Market practices in Customer support team.
Streamline customer support workflows and implement process improvements to enhance response time and service quality.
Assist in training and onboarding new team members to scale the team effectively.
Ensure seamless collaboration with cross-functional teams including Sales, Product, and Development.

Required Skill Sets:

6+ years of experience in international customer support, SaaS-based products, or account management.
Exceptional Leadership skills, with experience in proficient people skills, and instrumental guidance and decision-making.
Strong technical acumen with the ability to understand and communicate software development concepts.
Experience with AI tools, automation software, Power BI, Six Sigma, and other efficiency-enhancing tools is a plus.
Excellent written and verbal communication skills in English.
A team player with a problem-solving mindset and the ability to work under pressure.
Strong analytical skills to monitor KPIs, generate reports, and implement improvements.
Ability to collaborate with cross-functional teams and manage multiple stakeholders effectively.

Why Join Us?

Be part of a fast-growing PropTech company delivering cutting-edge solutions for UK real estate agencies.
Leadership growth opportunity, working directly with the Customer Support Manager.
Exposure to advanced AI tools, automation, and efficiency-driven support strategies.
Competitive compensation and a collaborative, learning-focused work environment.

About us: GNB develops in-house software products that help UK real estate agencies manage and grow their business. Our suite of technology solutions includes mobile-optimized websites, mobile apps, 360° property viewings, automated social media, and back-office software for sales, lettings, and property management. Our latest offering, GNB Habitat, is a property portal designed for the UK real estate sector.

To learn more, visit gnbproperty.com & gnbcareers.com.

Job Type: Full-time

Pay: ₹75,000.00 - ₹90,000.00 per month

Benefits:

Food provided
Provident Fund

Application Question(s):

Do you have experience in International Voice Process? If yes, how many years of experience do you have?
Do you have experience in team handling? If yes, how many years of experience do you have?
Do you have experience in people management? If yes, how many years of experience do you have?
Do you have experience working in a SaaS-based company or in a related domain?

Quick apply

Refine Your Search

customer account representative jobs in kolathur chennai tamil nadu

Customer Success & Operations Manager - UK Voice

Analyst – Accounts Payable Receivable

Banking sector

Customer Support Supervisor

Tele Caller Executive

Client Service Representative

Business Development Associate

Customer Service Representative

Business Analyst - Revenue Operations & Strategy

Customer Experience Lead

Credit Management Representative

Customer Service Representative

Analyst, Generalist, Business Support Unit, Small Medium Enterprise.

Management Trainee, Collections

5.241_PB Northwestern_Pre-Certification Representative

Customer Account Representative

Associate Sales Order Processing and Quote specialist

Field Operations Executive - Chennai Branch (Parrys Corner)

SaaS Sales Executive

Technical Support Manager

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