Perumbakkam Tamil Nadu Shift leader Jobs – 244 Open Jobs Today

Lead Administrator (Tools & Automation)
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Weekend availability
- Agile
- Communication skills
SME - Critical Incident Management
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Weekend availability
- Agile
- Communication skills
Line leader Shift incharge
Rockwell Automation —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Agile
- In-person
Logistics Team Leader
NET AVENUE TECHNOLOGIES PVT LTD —Chennai, Tamil Nadu
- ₹19,055.15 - ₹40,847.82 a month
- Part-time
- In-person
- Leadership
- Cell phone reimbursement
- Flexible schedule
Quick apply
Branch Operation Manager
Sri Krishna Sweets —Chennai, Tamil Nadu
- ₹50,000 - ₹60,000 a month
- Hospitality
- In-person
- Leadership
- Food provided
Quick apply
Asst Manager - Operations (Soft Services )
Proodle Integrated Service Pvt Ltd —Ekkaduthangal, Chennai, Tamil Nadu
- ₹40,000 - ₹60,000 a month
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Management
- Health insurance
- Paid time off
Quick apply
10d
Assistant Manager- Reporting Analyst(Data Analytics, POWER BI)
ZF —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- SQL
PMO- Project Coordinator (5-7 Years)-Chennai Location
CGI —Chennai, Tamil Nadu
- Full-time
- Computer Science
- DevOps
- Project management
Quick apply
1d
Service Delivery Head - Business Support
DHL —Chennai, Tamil Nadu
- Analysis skills
- Project management
- Bachelor's degree
Lead Logistics Customer Experience & Operations Team Lead - USA
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Telemarketing Team Leader
Trikon Telesoft Solutions Pvt. Ltd. —Chennai, Tamil Nadu
- ₹7,50,000 - ₹9,00,000 a year
- Part-time
- CRM software
- Management
- Sales
Quick apply
2h
Business Analyst HCM/HR Domain- SSE/LA/AC
CGI —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- Human resources
Quick apply
19h
Site Operations Manager
TransUnion —Chennai, Tamil Nadu
- Full-time
- DevOps
- Engineering
- Master's degree
12d
Customer Support Supervisor
Datamark, Inc. —Chennai, Tamil Nadu
- Weekend availability
- Hospitality
- English
- Bachelor's degree
Quick apply
12d
Sr. Analyst - SS Accounting - Accounts Receivable -Cash Collections
Lennox International —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Oracle
- Finance
Operations Manager
U.S. Bank National Association —Chennai, Tamil Nadu
- Full-time
- Management
- PMP
- Finance
Team Lead - CRO Team
Water Today Pvt Ltd —Egmore, Chennai, Tamil Nadu
- ₹30,000 - ₹50,000 a month
- Full-time
- Management
- Marketing
- English
- Cell phone reimbursement
Quick apply
Routing Executive - Transport
MoveInSync —Chennai, Tamil Nadu
- ₹25,000 - ₹32,000 a month
- Full-time
- Microsoft Office
- In-person
- Food provided
Quick apply
Data Analysis Analyst
Citi —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
1d
Lead logistics Customer Experience and Operations Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Bachelor's degree
- AI

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Lead Administrator (Tools & Automation)

HCLTech -
Sholinganallur, Chennai, Tamil Nadu

Apply Now

Job details

Fresher | Contractual / Temporary

Qualifications

Authentication
Incident management
Enterprise Software
ServiceNow
Agile
Communication skills

Full job description

Sholinganallur, Tamil Nadu
Job Summary

Classification: InternalJob Description: Major Incident Manager (Contractor)Role Title: Major Incident ManagerContract Type: Fixed-term contract (6 months)Role Overview: The Major Incident Manager will be responsible for managing and resolving complex major incidentsaffecting critical business systems, applications, and services. The role requires a proactive andcollaborative individual with a strong technical background, excellent communication skills, and theability to manage stakeholders effectively. The candidate should be capable of quickly integratinginto the team with minimal onboarding and delivering results through on-the-job training. The rolealso involves contributing to Continuous Service Improvement (CSI) initiatives, managing CSI projectsin an Agile way, and working in 24/7 rotational shifts, including weekends.Key Responsibilities: • Lead the resolution of major incidents, ensuring minimal business disruption and timelyservice restoration.• Coordinate with Service Leaders, Subject Matter Experts (SMEs), and technical teams toaddress and resolve incidents effectively.• Provide clear, accurate, and timely communication to senior leaders, stakeholders, and endusers during incident resolution.• Actively seek work, drive follow-ups, and take ownership of issues to ensure resolution.• Collaborate with other IT functions to identify opportunities for process improvement andcontribute to successful implementation.• Engage in Continuous Service Improvement (CSI) objectives to enhance processes andservice quality.• Manage CSI projects using Agile methodologies to drive service improvements andinnovation.• Operate in 24/7 rotational shifts, including weekends, as required by business needs.Required Experience and Skills: • Minimum 15 years of experience in Major Incident Management.• Strong technical background with broad expertise in enterprise systems and coreinfrastructure technologies (e.g., server, network, authentication, database).• Prior experience working with ServiceNow (minimum 2 years).• Excellent written and verbal communication skills.• Proven ability to manage stakeholders across all levels of the organization.• Highly collaborative and proactive, with the ability to work independently and takeownership of tasks. Classification: Internal• Comfortable working in complex global relationships with IT functions, vendors, businessunits, and external partners.• Experience in managing CSI projects using Agile methodologies.Additional Requirements: • Ability to “plug and play” with minimal formal onboarding, performing effectively withmostly on-the-job training.• Experience in technical troubleshooting and using computer monitoring systems (e.g.,NextThink or similar).

Key Responsibilities
1. To champion ITIL, security, and data privacy to offer high-quality, well-documented solutions, minimizing risks and maximizing customer satisfaction.
2. To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
3. To work on value adding activities such as maintainenace of a comprehensive Knowledge base , act as a mentor to junior analysts,and deliver training programs for freshers, equipping them with essential skills to become productive .
4. To contribute to a positive customer experience and high CSAT scores by providing fast, accurate, and secure resolutions, fostering customer trust and satisfaction.
5. To proactively identify and address potential security vulnerabilities to protect customer data and prevent security incidents.

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Refine Your Search

shift leader jobs in perumbakkam tamil nadu

Lead Administrator (Tools & Automation)

SME - Critical Incident Management

Line leader Shift incharge

Logistics Team Leader

Branch Operation Manager

Asst Manager - Operations (Soft Services )

Assistant Manager- Reporting Analyst(Data Analytics, POWER BI)

PMO- Project Coordinator (5-7 Years)-Chennai Location

Service Delivery Head - Business Support

Lead Logistics Customer Experience & Operations Team Lead - USA

Telemarketing Team Leader

Business Analyst HCM/HR Domain- SSE/LA/AC

Site Operations Manager

Customer Support Supervisor

Sr. Analyst - SS Accounting - Accounts Receivable -Cash Collections

Operations Manager

Team Lead - CRO Team

Routing Executive - Transport

Data Analysis Analyst

Lead logistics Customer Experience and Operations Specialist

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