Remote Support analyst Jobs – 283 Open Jobs Today

Mortgage Support Analyst
Ocrolus —Remote
- Monday to Friday
- Remote
- Microsoft Excel
- Microsoft Office
- SQL
Business Analyst / Data Analyst
Webpatshala —Remote
- From ₹90,000 a month
- Full-time
- Remote
- Analysis skills
- Communication skills
- Health insurance
- Paid time off
Quick apply
Junior Data & Reporting Executive
GM Dental lab —Remote
- ₹25,000 - ₹30,000 a month
- Full-time
- Remote
- Microsoft Excel
- English
- SQL
- Work from home
Quick apply
Strategy & Operations Analyst
TD Synnex —Remote
- Full-time
- Remote
- Microsoft Excel
- Master's degree
- Analysis skills
Investment Analyst Intern
Incube —Remote
- From ₹20,000 a month
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Research
- Work from home
- Flexible schedule
Quick apply
FinCrime Analyst (Investigations)
Revolut —Remote
- Weekend availability
- Remote
- English
- Analysis skills
- Bachelor's degree
Inventory Analyst
Tentshq —Remote
- ₹20,000 - ₹30,000 a month
- Full-time
- Remote
- Microsoft Excel
- Inventory management
- ERP systems
Quick apply
Data Analyst
ServiceChannel —Remote
- Remote
- Machine learning
- Communication skills
- Analytics
- Health insurance
- Life insurance
1d
Network Operations Analyst- Tier 2 Level
TLI SOFTWARE PVT LTD —Remote
- Up to ₹1,40,000 a month
- Full-time
- Remote
- Bachelor's degree
- Computer networking
- Health insurance
- Paid time off
Quick apply
2d
Operational Analyst / Clerical Admin
Riverhouse Technologies —Remote
- ₹20,000 - ₹30,000 a month
- Full-time
- Remote
- English
- Communication skills
- Work from home
Quick apply
Data Engineer
dnA Consulting —Remote
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- Java
- Commuter assistance
- Health insurance
Quick apply
Financial Analyst
ACNJ Technologies LLP —Remote
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- Remote
- Finance
- Master's degree
- Bachelor's degree
- Health insurance
- Work from home
Quick apply
14d
Customer Service Assistant| Business analyst
Markzio Private Limited —Remote
- ₹12,000 - ₹15,000 a month
- Remote
- Microsoft Excel
- English
- Master's degree
- Paid time off
- Work from home
Quick apply
Tax Data Business Analyst
FuGenEd ( Creating Opportunities For Deserving) —Remote
- ₹4,000 - ₹4,500 a day
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Tax experience
Quick apply
R2R Analyst
CLOUDIT Back office services —Remote
- ₹10,00,000 - ₹20,00,000 a year
- Full-time
- Remote
- Microsoft Excel
- Bachelor's degree
- Accounting
- Work from home
Quick apply
Assistant Energy Analyst (Remote)
Green Generation —Remote
- Full-time
- Remote
- Health insurance
Quick apply
Data Modeler/Data Analyst
Fiddle Leaf Solutions —Remote
- Up to ₹1,10,000 a month
- Remote
- Analysis skills
- Analytics
Quick apply
13d
Business Analyst
RaftLabs —Remote
- ₹4,00,000 - ₹8,00,000 a year
- Full-time
- Remote
- Communication skills
Product Analyst
Oorja Development Solutions India Pvt. Ltd. —Remote
- ₹6,08,245.92 - ₹9,00,986.00 a year
- Full-time
- Remote
- Microsoft Excel
- ERP systems
- Data analysis skills
- Health insurance
- Paid time off
Quick apply
IP Analyst
Patent Illustrations Hub —Remote
- ₹2,50,000 - ₹5,50,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d

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Mortgage Support Analyst

Ocrolus
Remote

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Job details

Qualifications

Economics
Microsoft Excel
Microsoft Office
SQL
Analysis skills
Customer support
Fraud prevention and detection
Communication skills

Full job description

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.

Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.

Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.

Job Title: Mortgage Analyst/Senior Mortgage Analyst/ Mortgage Support Lead / Mortgage Support Specialist

Location: Remote

Timings: 6 PM to 3 AM IST

Job Description:

We are seeking a detail-oriented and articulate Senior Mortgage Analyst to join our support team. The ideal candidate will bring strong written and verbal communication skills, a commerce background with a focus on Mathematics or Economics, and practical experience in SQL to effectively understand, troubleshoot, and support customer issues. This is a great opportunity for someone who combines analytical thinking with a customer-first approach.

Key Responsibilities:

Serve as the first point of contact for customers via email, chat, or phone.
Handled incoming customer calls and worked on support tickets to resolve queries and ensure timely issue resolution.
Deliver prompt, accurate, and courteous responses to customer inquiries and issues.
Investigate and resolve customer complaints by collaborating with internal teams and utilizing SQL to extract or verify data.
Maintain thorough documentation of customer interactions, queries, and resolutions.
Monitor and track common issues to help identify trends and escalate systemic problems.
Contribute to improving support documentation, FAQs, and internal knowledge bases.
Support service-level agreements (SLAs) and meet quality and responsiveness KPIs.

Required Skills:.

Experience 1-3yrs
Excellent written and verbal communication skills with a professional and empathetic tone.
Strong analytical and logical reasoning capabilities.
Proficient in MS Office (especially Excel and Word).
Ability to handle multiple tasks, prioritize issues, and manage time effectively.
Collaborative mindset with a willingness to learn and adapt.
Previous experience in Mortgage domain
Should be comfortable working from the office in a fixed shift, Monday to Friday, from 9:00 AM to 6:00 PM Eastern Time (ET)

Preferred Skills:

Familiarity with ticketing systems and customer support metrics.
Understanding of data integrity and confidentiality best practices.

Life at Ocrolus

We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.

Our culture is grounded in four core values:
Empathy – Understand and serve with compassion
Curiosity – Explore new ideas and question the status quo
Humility – Listen, be grounded, and remain open-minded
Ownership – Love what you do, work hard, and deliver excellence

We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.

We look forward to building the future of lending together.

Apply Now

Refine Your Search

support analyst jobs in remote

Mortgage Support Analyst

Business Analyst / Data Analyst

Junior Data & Reporting Executive

Strategy & Operations Analyst

Investment Analyst Intern

FinCrime Analyst (Investigations)

Inventory Analyst

Data Analyst

Network Operations Analyst- Tier 2 Level

Operational Analyst / Clerical Admin

Data Engineer

Financial Analyst

Customer Service Assistant| Business analyst

Tax Data Business Analyst

R2R Analyst

Assistant Energy Analyst (Remote)

Data Modeler/Data Analyst

Business Analyst

Product Analyst

IP Analyst

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