Bengaluru Karnataka Retention manager Jobs – 835 Open Jobs Today

Inside Sales Account Manager - North America
Progress —Bengaluru, Karnataka
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Health insurance
- Paid time off
1h
Senior Manager - Customer Satisfaction & Retention
Pointo —Bengaluru, Karnataka
- Communication skills
Quick apply
Client Servicing Manager
Knowledge Artisans Private Limited —Bengaluru, Karnataka
- From ₹12,00,000 a year
- Full-time
- Bachelor's degree
- Team management
- Budgeting
Quick apply
14d
Assistant Manager - HRBP
Loco Bear —Richmond Town, Bengaluru, Karnataka
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Hospitality
- Master's degree
- Human resources
Quick apply
9d
Sr Strategic Sourcing Manager
Honeywell —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
EY - GDS Consulting - AI And DATA -Data Governance SME - Manager
EY —Bengaluru, Karnataka
- Azure
- SQL
- AWS
People Partner - Bangalore
Rolls-Royce —Bengaluru, Karnataka
- Full-time
- Management
- Master's degree
- Bachelor's degree
2d
InfoSec Manager
Talent Vision Services —Bengaluru, Karnataka
- ₹30,00,000 a year
- Full-time
- Azure
- AWS
- SDLC
Quick apply
7h
Associate Center Manager
Cultfit —Thanisandra Main Rd, Karnataka
- ₹25,000 - ₹28,000 a month
- Full-time
- Hospitality
- Sales
- Administrative experience
- Health insurance
- Flexible schedule
Quick apply
Head of Operations
Aubree Le Chocolatier —Bangalore Corporation Building, Bengaluru, Karnataka
- ₹90,000 - ₹1,00,000 a month
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
11h
Retention Marketing Manager
MillD —Bengaluru, Karnataka
- ₹5,00,000 - ₹8,00,000 a year
- Full-time
- In-person
- AI
- HTML
Quick apply
6d
Business Development Manager
DigitalClouds —HSR Layout, Bengaluru, Karnataka
- ₹25,000 - ₹50,000 a month
- Full-time
- Sales
- Marketing
- Business development
Quick apply
Senior Manager_Marketing Communication_ Bosch Mobility India (M/MBR-IN)
Bosch Group —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
Quick apply
Community Manager
Locobear —Richmond Town, Bengaluru, Karnataka
- ₹45,000 - ₹80,000 a month
- Weekend availability
- Hospitality
- Bachelor's degree
- In-person
- Paid time off
- Paid sick time
Quick apply
Customer Success Manager - 19921
Whatfix —Bengaluru, Karnataka
- Communication skills
- Analytics
- Commuter assistance
- Health insurance
Quick apply
8d
Product Manager-Engagement & Retention
Zolve —Bengaluru, Karnataka
- Full-time
- Master's degree
- SQL
- Bachelor's degree
Retention Manager
Rubrik Security Cloud —Bengaluru, Karnataka
- Salesforce
- Analysis skills
- AI
6d
Manager, HRBP
Kraft Heinz Company —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Human resources
12d
Lead – People and Culture
PinnacleU —Bengaluru, Karnataka
- ₹24,50,000 - ₹25,00,000 a year
- Full-time
- Travel
Quick apply
Senior Manager
Porter —Bengaluru, Karnataka
- ₹15,00,000 - ₹22,00,000 a year
- Leadership
- Communication skills

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Inside Sales Account Manager - North America

Progress -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
1 hour ago

Benefits

Health insurance
Paid time off

Qualifications

CRM software
Microsoft Excel
Sales
Upselling
Microsoft Office
Master's degree
Sales
Bachelor's degree
Business Administration
Account management
MBA
Communication skills
Negotiation
Time management

Full job description

The team is driving the business from our existing customers through revenue growth targets, while managing a pipeline of targeted renewal accounts and identifying potential upsell opportunities in our customer base and over time cross-sells.

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Inside Account Manager in Bengaluru and help us do what we do best: propelling business forward. Learn more about us.

Inside Sales Account Manager will work for our Digital Experience line of products, focusing on ShareFile. This role involves managing customer relationships, understanding their needs, and driving sales growth. The ideal candidate will have a proven track record in software sales, particularly in the US market, and will be motivated to exceed sales quotas.

Your Area of Responsibility:

Account Management: Take ownership and accountability for ensuring customer retention and growth within the assigned book of business. Manage and grow a portfolio of over 1000 existing accounts.
Relationship Management: Develop and maintain strong relationships with key stakeholders in high-priority accounts. Ensure multiple connections are established per account from various departments and roles to enable deeper account penetration with Progress products like ShareFile.
Renewal Requirements: Understand primary use cases, utilization patterns, and map out basic renewal requirements well in advance for each account. Handle customer retention and renewal processes efficiently.
Retention Rate: Achieve a retention rate greater than 90% in terms of the number of accounts and, more importantly, the value of accounts.
Long-term Relationships: Maintain long-term relationships by understanding customers’ business and aligning our product's current and future value to drive higher adoption and revenue.
Revenue Expansion: Focus on identifying and executing revenue expansion opportunities within assigned accounts through distinct upsell and cross-sell motions. Identify opportunities for upselling and cross-selling to maximize revenue.
Forecasting: Accurately forecast any potential downgrades or churns and offset them with a growth pipeline.
Pipeline Management: Manage a healthy and active pipeline to achieve and exceed quarterly/yearly goals.
Attention to Detail: Ensure meticulous attention to detail in all aspects of account management, from understanding customer needs to executing sales strategies.
Volume/Velocity Business: Each account manager will need to transact with over 1000 accounts every year, maintaining high efficiency and effectiveness in managing a large volume of accounts.
Client Issues: Address client issues and provide tailored solutions to meet their needs.
CRM Utilization: Utilize CRM software to track client interactions and manage account activities.
Metrics Analysis: Analyze account metrics and generate insights for growth strategies, with a strong emphasis on understanding and leveraging utilization patterns.
Cross-functional Collaboration: Collaborate with cross-functional teams to ensure client satisfaction.
Reporting: Prepare and present reports on account status and performance.
Automation: Work with cross-functional teams to ensure as much of the business is auto-billed to ensure the manual efforts are spent on value-added activities
Product Feedback: Ensure client trends and product use case trends or gaps are communicated regularly to the product team

Qualifications:

Education: Bachelor’s degree in business administration, Sales, Marketing, or a related field. An MBA is a plus.
Experience: Minimum 2 years of technical software product sales experience in the US market. Proven experience in account management, preferably managing a large portfolio of accounts.
Skills: Excellent verbal and written communication skills. Strong organizational and time management abilities. Proficiency in CRM software and MS Office, particularly Excel. Strong sales and negotiation skills. Analytical mindset with the ability to forecast and track key account metrics.
Attributes: Ability to thrive in a fast-paced, dynamic environment. Resilience in handling challenging situations and client demands. Highly motivated self-starter with the ability to drive business independently.
Willing to work in US Time zone [6:00 PM to 3:00 AM IST]

If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy:

Compensation

Competitive remuneration package
Employee Stock Purchase Plan Enrollment

Vacation, Family, and Health

30 days of earned leave
An extra day off for your birthday
Various other leaves like marriage leave, casual leave, maternity, and paternity leave
Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
Professional development reimbursement
Interest subsidy on loans - either vehicle or personal loans
Health Club reimbursement

Apply now!

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Refine Your Search

retention manager jobs in bengaluru karnataka

Inside Sales Account Manager - North America

Senior Manager - Customer Satisfaction & Retention

Client Servicing Manager

Assistant Manager - HRBP

Sr Strategic Sourcing Manager

EY - GDS Consulting - AI And DATA -Data Governance SME - Manager

People Partner - Bangalore

InfoSec Manager

Associate Center Manager

Head of Operations

Retention Marketing Manager

Business Development Manager

Senior Manager_Marketing Communication_ Bosch Mobility India (M/MBR-IN)

Community Manager

Customer Success Manager - 19921

Product Manager-Engagement & Retention

Retention Manager

Manager, HRBP

Lead – People and Culture

Senior Manager

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