Remote Firewall engineer Jobs – 52 Open Jobs Today

Technical Customer Service Engineer
Intellabel —Remote
- ₹1,08,333 - ₹2,08,333 a month
- Full-time
- Remote
- Software troubleshooting
- Windows
- Java
- Commuter assistance
- Health insurance
Quick apply
8d
Azure Data Platform Administrator / Infrastructure & Middleware Support Engineer
HoonarTek —Remote
- Full-time
- Remote
- Azure
- DevOps
- Research
VMware Implementation Engineer
Infomatic Solutions —Remote
- Call employer
- Remote
- Azure
- AWS
- Analysis skills
- Work from home
Network Security Engineer (Palo Alto)
Ampleopp Solutions —Remote
- ₹20,00,000 - ₹28,00,000 a year
- Full-time
- Remote
- Azure
- Customer service
- AWS
- Work from home
Quick apply
4d
Senior DevOps Engineer
Appzlogic Mobility Solutions Pvt Ltd —Remote
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Health insurance
- Cell phone reimbursement
Quick apply
Azure Stack HCI Engineer
Uvation —Remote
- Part-time
- Remote
- Azure
- Computer Science
- Windows
Quick apply
Senior Network Engineer
Cimpress —Remote
- Remote
- Azure
- AWS
Quick apply
11d
Middleware Engineer
NENI TECHSYSTEMS INC. —Remote
- ₹2,00,000 - ₹2,50,000 a month
- Remote
- Oracle
- Software troubleshooting
- DevOps
- Work from home
Quick apply
7d
macOS Virtualization Engineer
Ultahost, inc —Remote
- Full-time
- Remote
- Doctoral degree
- English
- Master's degree
Quick apply
Technical Services Manager
Anovia —Remote
- Weekend availability
- Remote
- Azure
- Computer Science
- English
- Health insurance
- Paid time off
1d
Azure Engineer L3/L4
Atidan Technologies —Remote
- Remote
- Azure
- DevOps
- Scripting
IT Security Engineer
Dicetek LLC —Remote
- Remote
- Azure
- Computer Science
- Windows
Quick apply
Network Automation Engineer
Ikrux —Remote
- Full-time
- Remote
- Software troubleshooting
- DevOps
- JavaScript
Solutions Support Engineer
Wiz, Inc. —Remote
- Weekend availability
- Remote
- Azure
- Software troubleshooting
- Java
Quick apply
Solutions Support Engineer
Wiz —Remote
- Weekend availability
- Remote
- Azure
- Software troubleshooting
- Java
GCP Data Engineer
ConnectGuru —Remote
- ₹1,10,000 - ₹1,45,000 a month
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
- Work from home
Quick apply
Edge Network Engineer
Speedcast —Remote
- Full-time
- Remote
- Azure
- AWS
- Scripting
Splunk Administrator/Developer - AppDynamics/ Java/ Python
MNJ Software —Remote
- Full-time
- Remote
- English
- Java
- Master's degree
- Work from home
Staff Database Reliability Engineer (PostgreSQL)
Rackspace —Remote
- Full-time
- Remote
- Azure
- Oracle
- SQL
Staff Software Engineer, Security Product (Full-Stack)
CommandLink —Remote
- Full-time
- Remote
- System design
- Master's degree
- APIs
Quick apply

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Technical Customer Service Engineer

Intellabel
Remote

Quick apply

Job details

Permanent | Full-time
₹1,08,333 - ₹2,08,333 a month
8 days ago

Benefits

Internet reimbursement
Provident Fund
Commuter assistance
Leave encashment
Health insurance
Paid time off
Cell phone reimbursement
Work from home
Flexible schedule
Life insurance
Food provided
Paid sick time

Qualifications

Jira
Cloud infrastructure
Operating systems
Software troubleshooting
Windows
Technical support
Java
Databases
SQL
Firewall
AWS
Analysis skills
Confluence
Distributed systems
Scripting
Computer networking
APIs
Linux
Root cause analysis
Communication skills
Python

Full job description

Job description

Location: Bangalore

About The Role

We are looking for a Technical Support Engineer to collaborate directly with our strategic enterprise accounts and product team, helping solve the problems faced by our Customers.

Key Responsibilities:

● Provide front-line technical support to Sunix customers, diagnosing and resolving technical issues promptly.

● Provide technical support via tickets to ultimately diagnose, troubleshoot and resolve inquiries and issues efficiently, on issues like hardware downtime (both edge device and camera), event, software and infrastructure configuration issues.

● Monitor and manage tickets to ensure timely resolution within defined Service Level Agreements (SLAs).

● Document root cause analysis, solutions, create knowledge-base articles, and share insights to prevent recurring issues.

● Develop deep product knowledge to help customers maximise value from our solutions.

● Identify opportunities to enhance product reliability, usability, and customer satisfaction.

● Collaborate and work with internal engineering, product, and development teams to escalate and resolve complex technical issues.

● Monitor and manage downtime dashboards to get ahead of potential customer issues in a proactive manner.

● Provide input into product development and improvement by relaying feedback to engineering teams.

● Collaborate with other support engineers to foster a knowledge-sharing environment.

Required Skills and Qualifications:

● Technical background with 5+ years of experience in technical support or software engineering.

● Familiarity with network/firewall protocols and security practices.

● Strong working knowledge of issue tracking ticketing systems, with a strong preference for the Atlassian suite to include Jira and Confluence.

● Experience working with APIs, databases, and cloud infrastructure with a strong preference for AWS.

● Familiarity with operating systems (Windows, Linux, macOS) and cloud technologies.

● Strong technical and analytical problem-solving skills, with the ability to troubleshoot software, hardware, and networking issues.

● Previous experience in customer-facing technical roles is highly desirable.

● Knowledge of programming languages or scripting (e.g., Python, Java, SQL) is a plus.

● Experience with support ticketing systems and remote troubleshooting tools.

● Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.

● Customer-focused with strong interpersonal skills and a high level of empathy.

● Ability to prioritise tasks and manage time effectively in a fast-paced environment.

Preferred Additional Qualifications:

● Experience with IP camera technologies, including RTSP-based video streaming, camera configuration, and integrations into distributed systems is a distinct advantage.

● Certification in relevant technologies (e.g., AWS, CompTIA, Cisco, Microsoft) is an added advantage.

Job Types: Full-time, Permanent

Pay: ₹108,333.00 - ₹208,333.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund
Work from home

Work Location: Remote

Quick apply

Refine Your Search

firewall engineer jobs in remote

Technical Customer Service Engineer

Azure Data Platform Administrator / Infrastructure & Middleware Support Engineer

VMware Implementation Engineer

Network Security Engineer (Palo Alto)

Senior DevOps Engineer

Azure Stack HCI Engineer

Senior Network Engineer

Middleware Engineer

macOS Virtualization Engineer

Technical Services Manager

Azure Engineer L3/L4

IT Security Engineer

Network Automation Engineer

Solutions Support Engineer

Solutions Support Engineer

GCP Data Engineer

Edge Network Engineer

Splunk Administrator/Developer - AppDynamics/ Java/ Python

Staff Database Reliability Engineer (PostgreSQL)

Staff Software Engineer, Security Product (Full-Stack)

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