Saket Delhi Delhi Shift leader Jobs – 418 Open Jobs Today

Contact Center Specialist
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Customer service
- Bachelor's degree
- Financial services
SAP Security and GRC AC Consultant (2)
Maruti Suzuki India Ltd —Gurugram, Haryana
- Full-time
- Microsoft Access
Team Leader - International BPO
Hirebot —Noida, Uttar Pradesh
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Customer service
- English
- 12th Pass
Quick apply
8d
Project Manager (IT Scrum Master: 5-6 yrs exp reqd)
Gartner —Gurugram, Haryana
- Weekend availability
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- Computer Science
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Sales Account Manager
Agilent Technologies India Pvt Ltd. —Delhi, Delhi
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Team leader required in (Australian BPO ) Moti Nagar , Delhi
Vision tech —Moti Nagar, Delhi, Delhi
- ₹30,000 - ₹40,000 a month
- Full-time
- Sales
- Customer service
- English
- Commuter assistance
- Food provided
Quick apply
Team Leader - Verifications
Cisive India Pvt. Ltd. —Delhi, Delhi
- Full-time
- Microsoft Excel
- Management
- Analysis skills
Quick apply
Director, Global HR Consultant Lead, JBS
JLL —Gurugram, Haryana
- Management
- Master's degree
- Project management
- Health insurance
Office Manager
G2 —Gurugram, Haryana
- Full-time
- Google Suite
- Bachelor's degree
- Business Administration
Collection Assistant Mananger/ Team Leader/ Agent for Leading International BPO
Sharda Consulting —Delhi, Delhi
- ₹3,00,000 - ₹9,00,000 a year
- Full-time
- Customer service
- English
- Analysis skills
Quick apply
7d
Team Leader – HR Operations EDM
Baxter —Gurugram, Haryana
- Rotational shift
- Oracle
- Management
- ERP systems
SCCM Global gaming innovator and leader
Skyleaf Consultants —Noida, Uttar Pradesh
- ₹24,00,000 - ₹27,00,000 a year
- Full-time
- Azure
- Customer service
- Windows
IT Applications Service Manager - Healthcare Provider
NTT Ltd —Noida, Uttar Pradesh
- Weekend availability
- Management
- HIPAA
- Analysis skills
Sales Team Leader
UPNIVAA FINTECH PVT LTD —Laxmi Nagar, Delhi, Delhi
- ₹18,000 - ₹40,000 a month
- Full-time
- Management
- Microsoft Office
- Bachelor's degree
- Cell phone reimbursement
- Flexible schedule
Quick apply
Lead - Learning and Development 3
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- English
- Master's degree
- Bachelor's degree
Quick apply
Delivery Lead Manager
Accenture —Gurugram, Haryana
- Full-time
- CRM software
- Sales
- Analysis skills
Team Leader – Quality Assurance
Unimrkt Research —Gurugram, Haryana
- Microsoft Powerpoint
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Assistant Manager/ Manager
Novus Insights —Gurugram, Haryana
- Microsoft Excel
- Microsoft Office
- Master's degree
Team Leader – US Healthcare Recruitment
Midas Consulting —Noida, Uttar Pradesh
- ₹15,004.57 - ₹32,055.58 a month
- Full-time
- Analysis skills
- Bachelor's degree
- Human resources
Quick apply
Customer Care Team Leader
FedEx AMEA —Gurugram, Haryana
- Full-time
- CRM software
- Management
- Microsoft Office

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Contact Center Specialist

Ameriprise India -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time

Qualifications

Customer service
Bachelor's degree
Financial services
Communication skills

Full job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

The candidate will be responsible to work with advisors and clients regarding service issues, requests, policies, procedures, and information on accounts. Direct communication with clients and advisors to assist them with their queries, open issues and resolve high level problems over the phone in timely manner. Emphasis is on creating and delivering a unique client experience that defines and differentiate advisors’ practices. To provide brilliant customer service by responding to advisor and client inquires in fact pace, customer-focused environment.

Key Responsibilities

First point of contact regarding service issues, troubleshooting, and enter complex service requests into appropriate systems for resolution
Educate clients and advisors on newly implement services, systems, or procedures for efficient self-service
Process complex service transactions, or resolve account service casework, which have been initiated by web-based or paper forms utilizing computer applications in a timely manner in order to meet/exceed Service goals
Interact directly with customers, inbound/outbound phone queue, to provide accurate and immediate solutions to transaction and service request. Utilize internal computer applications and enter all information in the appropriate system
Participate in Team meetings, huddles, and brainstorming sessions to discuss process updates, operational issues and identify process improvement opportunities

Required Qualifications
- Graduate/ Post- Graduate in finance / commerce/ business management/ operations discipline

Minimum 1-3 years of relevant work experience
Strong written and spoken communication skills
Ability to explain complex policies or concepts in time bound manner
Excellent customer service skills
Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner

Weekend Working
Rotational offs
Rotational shifts

Preferred Qualifications
Up to 3 years of customer service experience

Exposure to Financial services industry with knowledge of products and services in Securities & Brokerage Operations & Insurance sector

Full-Time/Part-Time

Full time

Timings

(8:00p-4:30a)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Client Service

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Apply Now

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shift leader jobs in saket delhi delhi

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