Maharashtra It technician Jobs – 297 Open Jobs Today

IT Support Engineer – L1/L2
Sia —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Azure
- Computer Science
- English
Quick apply
IT Support Technician
Jira technologies —Mumbai, Maharashtra
- ₹4,00,000 - ₹5,00,000 a year
- Weekend availability
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
10d
IT Technician
Shree Corporation Technologies Pvt. Ltd. —Pune, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Software troubleshooting
- Microsoft Office
- 12th Pass
- Paid time off
- Paid sick time
Quick apply
First Line Support Engineer
Checkmarx —Pune, Maharashtra
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
2d
Manufacturing Production Workers - Team Leader (Para-Professionals)
Schneider Electric —Ahmadnagar, Maharashtra
- Online application
- English
- Assembly
- Analysis skills
IT Support Associate
ASSPL - Maharashtra —Pune, Maharashtra
- Full-time
- Windows
- AWS
- Analysis skills
Deputy Manager - Product Quality Control
Schneider Electric —Ahmadnagar, Maharashtra
- Online application
- English
- Electrical experience
- Bachelor's degree
Service Desk Technician
Cornerstone OnDemand, Inc. —Pune, Maharashtra
- Microsoft Access
- Azure
- Microsoft Outlook
Laptop Technician
GNG ELECTRONICS PVT. LTD —Navi Mumbai, Maharashtra
- ₹18,000 - ₹28,000 a month
- Morning shift
- Software troubleshooting
- Microsoft Office
- In-person
Quick apply
IT Manager
Lifecare Diagnostics —Andheri West, Mumbai, Maharashtra
- ₹60,000 - ₹1,00,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Quick apply
14d
Associate Technician Field Ops
SITA Switzerland Sarl —Pune, Maharashtra
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- No experience needed
- Work from home
Assistant Manager - IT Service Support
John Cockerill —Mumbai, Maharashtra
- Azure
- English
- Windows
Senior Data Center Technician
Microsoft —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- No experience needed
IT Engineer
Corning —Pune, Maharashtra
- Full-time
- Oracle
- Computer Science
- English
IT Technician
LAHS Green India Pvt. Ltd. —Mumbai, Maharashtra
- ₹16,000 - ₹25,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- ERP systems
- Health insurance
Quick apply
Sr IT Technician
Datamark, Inc. —Mumbai, Maharashtra
- ₹3,80,000 - ₹3,85,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Health insurance
Quick apply
AV Technician
EOS —Mumbai, Maharashtra
- Customer service
- English
- Travel
Quick apply
Test Engineer II
Jabil Circuit —Ranjangaon, Maharashtra
- Full-time
- B.Sc
- Electrical experience
- Bachelor's degree
Test manager
Redbytes Software —Pune, Maharashtra
- ₹5,00,000 - ₹10,00,000 a year
- Full-time
- English
- Bachelor's degree
- In-person
Administrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
HCLTech —Nagpur, Maharashtra
- Software troubleshooting
- Windows
- Computer skills

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IT Support Engineer – L1/L2

Sia -
Mumbai, Maharashtra

Quick apply

Job details

Full-time

Qualifications

French
Knowledge management
Azure
Operating systems
Computer Science
IT service management
English
Windows
Bachelor's degree
IT support
MacOS
Communication skills
Intune

Full job description

Company Description

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity.

With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.

Job Description

Reporting to the IT Manager, you will join an international IT Helpdesk team currently composed of members based in France and the United States, with ongoing expansion in India, Mumbai.

As an IT Support Technician N1/N2, you will be responsible for providing first and second-level technical support to end users worldwide. You will handle incidents and service requests, ensuring timely resolution and a high level of user satisfaction.

You will play a key role in maintaining the quality of IT services by resolving issues efficiently, escalating when necessary, and contributing to continuous improvement of support processes.

Key Responsibilities

Operational Support

Provide Level 1 and Level 2 support to end users via ticketing system, phone, Teams, or on-site.
Diagnose and resolve hardware, software, and network-related incidents.
Manage user requests including account creation, access rights, and software installation.
Escalate complex issues to higher support levels when necessary.
Ensure proper documentation of incidents and resolutions.

User Support & Experience

Assist users with day-to-day IT issues, ensuring a high level of customer satisfaction.
Provide support to VIP users when required, maintaining professionalism and responsiveness.
Guide users in best practices and usage of IT tools.

Device & Environment Management

Prepare, configure, and deploy workstations (Windows / Mac).
Manage IT equipment lifecycle (installation, maintenance, replacement).
Support mobile device management solutions (Intune, Kandji).
Ensure proper inventory and asset tracking.

Process & Knowledge Management

Document procedures and contribute to the knowledge base.
Follow ITSM best practices and ensure SLA compliance.
Suggest improvements to enhance support efficiency and user experience.

Collaboration & Communication

Collaborate with international IT teams.
Communicate clearly with users and stakeholders regarding incident status.
Participate in team meetings and knowledge sharing sessions.

Work Schedule

This role requires working in a 24x7 rotational shift environment to support global time zones and international users.

Qualifications

Education & Experience

Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
2–5 years of experience in IT support (Level 1 and/or Level 2).
Experience in an international environment is a plus.

Technical Skills

Good knowledge of Microsoft 365 environment.
Familiarity with Entra ID (Azure AD).
Experience with Intune and Kandji is a plus.
Strong understanding of Windows and Mac operating systems.
Basic knowledge of networks and IT infrastructure.
Experience with ticketing systems.

Soft Skills

Strong communication and interpersonal skills.
Customer-oriented mindset.
Ability to prioritize and manage multiple tasks.
Team player with a proactive attitude.
Willingness to learn and improve continuously.

Languages

Fluent English (spoken and written) is mandatory.
French is a plus.

Additional Information

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Quick apply

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it technician jobs in maharashtra

IT Support Engineer – L1/L2

IT Support Technician

IT Technician

First Line Support Engineer

Manufacturing Production Workers - Team Leader (Para-Professionals)

IT Support Associate

Deputy Manager - Product Quality Control

Service Desk Technician

Laptop Technician

IT Manager

Associate Technician Field Ops

Assistant Manager - IT Service Support

Senior Data Center Technician

IT Engineer

IT Technician

Sr IT Technician

AV Technician

Test Engineer II

Test manager

Administrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

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