Bengaluru Karnataka Customer care team leader Jobs – 878 Open Jobs Today

Senior Associate, Customer Success - Healthcare Analytics
McKesson —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Customer Success Manager - US Accounts
PinnacleU —Bengaluru, Karnataka
- ₹15,00,000 - ₹18,00,000 a year
- Full-time
- English
- Communication skills
Quick apply
Outbound Telesales
Noesys Software Pvt. Ltd —JP Nagar, Bengaluru, Karnataka
- ₹5,00,000 - ₹8,00,000 a year
- Email
- Computer Science
- Sales
- English
- Health insurance
Quick apply
Order Fulfilment Leader
GE HEALTHCARE —Bengaluru, Karnataka
- Oracle
- Inventory control
- Inventory management
Order Management
Applied Materials —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Customer Success Manager
Almabase —Bengaluru, Karnataka
- Full-time
- Remote
- Customer service
- AI
- Communication skills
8d
Talent Development Manager
ALSTOM —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Program Manager - Customer Lifecycle Operations
Microsoft —Bengaluru, Karnataka
- Full-time
- Sales
- Finance
- Master's degree
4d
Senior Analyst, Customer Experience
Aptean —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- AI
- Communication skills
General Finance Manager
TELUS Digital —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Data analysis skills
Site HR Manager
ALSTOM —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager, Extended Workforce Operations
Applied Materials —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Management
- Master's degree
- Work from home
Senior Service Delivery Leader
IKEA —Bengaluru, Karnataka
- Full-time
- Continuous improvement
- Human resources
- Leadership
8d
ExcelHer - Application Support (Returnship Program)
Volvo Group —Bengaluru, Karnataka
- Computer Science
- Software troubleshooting
- Windows
11d
Tele Collections Lead- Bengaluru
PhonePe —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Health insurance
Meetings Planner
BCD Travel —Bengaluru, Karnataka
- Weekend availability
- English
- Microsoft Office
- Bachelor's degree
- Health insurance
Regional Business Manager
Benaka Healthcare —Bengaluru, Karnataka
- ₹4,79,942.08 - ₹17,36,898.06 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Medicine
Quick apply
Manager Consulting Delivery
CGI —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- PMP
Quick apply
Claims Representative
The Cigna Group —Bengaluru, Karnataka
- Weekend availability
- Microsoft Office
- Bachelor's degree
- Organisational skills
- Health insurance
Global Service Desk Lead & APJ Contractual Operation Manager
HP —Bengaluru, Karnataka
- Full-time
- AI
- Communication skills
- Negotiation

I want to receive the latest job alerts for customer care team leader in bengaluru karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care team leader jobs near bengaluru karnataka

Delivery Manager jobs in Bengaluru, Karnataka

Shift Leader jobs in Bengaluru, Karnataka

Customer Success Manager jobs in Bengaluru, Karnataka

Human Resources Manager jobs in Bengaluru, Karnataka

Regional Manager jobs in Bengaluru, Karnataka

General Manager jobs in Bengaluru, Karnataka

Program Manager jobs in Bengaluru, Karnataka

Training Manager jobs in Bengaluru, Karnataka

Fulfillment Associate jobs in Bengaluru, Karnataka

Order Manager jobs in Bengaluru, Karnataka

Mcdonalds Restaurant, Delivery Driver jobs in Bengaluru, Karnataka

F&b Manager, Hospitals jobs in Hyderabad, Telangana

Delivery Manager jobs in Infopark Kochi, Kochi, Kerala

Manager, Warehouse jobs in Udaipur, Rajasthan

Transport Manager jobs in Gujarat

Delivery Manager jobs in Navi Mumbai, Maharashtra

Delivery Manager jobs in Hadapsar, Pune, Maharashtra

Delivery Manager jobs in Tamil Nadu

Shift Leader jobs in Zirakpur, Punjab

Shift Leader jobs in Dehradun, Uttarakhand

Senior Associate, Customer Success - Healthcare Analytics

McKesson -
Bengaluru, Karnataka

Apply Now

Job details

Qualifications

Jira
Microsoft Powerpoint
Microsoft Excel
Microsoft Outlook
EHR systems
B.Sc
Microsoft Office
SQL
Project management
Bachelor's degree
Confluence
Data analytics
Project management software
B.E.
Microsoft Project
Account management
Communication skills
Python
Analytics

Full job description

About McKesson Compile

Established in 1833, McKesson is a US Fortune 10 global leader in healthcare supply chain management solutions, retail pharmacy, healthcare technology, community oncology, and specialty care. We partner with life sciences companies, manufacturers, providers, pharmacies, governments, and other healthcare organizations to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost effectively.

Based in Bangalore India, McKesson Compile’s data is a comprehensive, full linked system of record for the US Healthcare market, with intelligence on 2M+ healthcare professionals (HCPs) and over 800K facilities. Compile’s data includes high capture medical and pharmacy claims, closed capture Medicare claims (100%), along with best-in-class provider affiliations and customer master.

At McKesson we deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives.

Job Description: Sr Associate, Customer Success

Position Overview
As a Sr. Associate, Customer Success team at McKesson Compile, the individual will engage in client engagements, ensure successful product adoption of our data solutions, and drive measurable outcomes for our healthcare and life sciences clients. The individual will collaborate closely with cross-functional teams including Product, Engineering, and Data Operations to deliver exceptional service and value. The individual will be responsible for ensuring that our partners receive the highest level of service and support. This role requires a strategic thinker with a strong background in healthcare data, project management, and customer service.

Key Responsibilities

Serve as the key point of contact for customers, building strong relationships and ensuring their needs are met.
Support end to end customer lifecycle engagements, ensuring smooth onboarding, training, and product support for clients.
Translate customer feedback into actionable insights for product and engineering teams.
Drive continuous improvement in CS processes and documentation.
Ensure strong written and oral communication, particularly in explaining technical concepts to non-technical users
With a lens on customer experience, look to improve & innovate across the functions and processes
Collaboration and meetings across U.S. and India time zone, typically working overlap during the US mornings.

Qualifications:

Minimum Requirements:

3 years of experience in Customer Success, Account Management, or related roles in healthcare, pharma, or data analytics.
Strong communication and stakeholder management skills.
Hands on Experience working with healthcare data (claims, provider, patient-level data).
Excellent written and oral communication skills, with the ability to explain technical concepts to non-technical users
Demonstrated ability to manage complex projects and deliver results on time and within budget
In-depth knowledge of healthcare data and analytics, with experience using data to solve business problems.

Critical Skills

Ability to query data with SQL and apply it to common life sciences applications and use cases
Ability to build customer presentation decks that translate the data visually aligned to the customer/project request
Deep attention to detail, adherence to process and organization
Deep working knowledge of commercial Life Sciences data products (claims, EHR, provider reference data, HCP affiliations, HCO hierarchy, etc.)
Deep working knowledge of biopharma commercial and RWD use cases and how commercial Life Sciences data is best applied
Willingness and enthusiasm to collaborate and unify teams and work streams between India and the US

Technical Skills:

Proficiency and expertise in the below tools are key to succeed in this role:
- Customer management and project management software and tools (e.g., Hub Spot, Microsoft Project, JIRA, Confluence, etc.).
- SQL, python, and familiarity and proven experience in data analytics and analysis
- Microsoft Suite: Power point, Excel, Outlook
- Insight and experience in data transferring through Snowflake, Data Bricks, and other modalities
Familiarity with regulatory requirements related to healthcare data (e.g., HIPAA)

Education

Bachelor’s degree (BA/BS/BE/BTech) or above required.

Physical Requirements

The position is a hybrid role where the employee comes 3 days per week to work in office in Bengaluru.

Location

Prefer candidate to be based in the Bangalore area. Work is primarily in the office at McKesson Compile location.

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

Apply Now

Refine Your Search

customer care team leader jobs in bengaluru karnataka

Senior Associate, Customer Success - Healthcare Analytics

Customer Success Manager - US Accounts

Outbound Telesales

Order Fulfilment Leader

Order Management

Customer Success Manager

Talent Development Manager

Business Program Manager - Customer Lifecycle Operations

Senior Analyst, Customer Experience

General Finance Manager

Site HR Manager

Manager, Extended Workforce Operations

Senior Service Delivery Leader

ExcelHer - Application Support (Returnship Program)

Tele Collections Lead- Bengaluru

Meetings Planner

Regional Business Manager

Manager Consulting Delivery

Claims Representative

Global Service Desk Lead & APJ Contractual Operation Manager

I want to receive the latest job alerts for customer care team leader in bengaluru karnataka

Related Searches

Explore jobs in more locations

Job Description: Sr Associate, Customer Success

Jobseeker tools

Employer Tools

Browse

Stay Connected