Senior Cloud Specialist (Incident and Change Management)
Hyland —Kolkata, West Bengal
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Software Developer (Mobile Development)
Hyland Software —Kolkata, West Bengal
- Computer Science
- Software troubleshooting
- DevOps
Primary School Teacher (Mathematics & Computer Science)
Howrah St Mary’s Day School —Howrah, West Bengal
- ₹9,752.14 - ₹10,000.00 a month
- Full-time
- Childcare
- English
- Bachelor's degree
Quick apply
6d
Sales Associate
Good Fellow Consultancy —Shiliguri, West Bengal
- ₹8,000 - ₹15,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Paid time off
- Paid sick time
Quick apply
2d
Junior TEKLA Editor
HI-Q Design and Detailing Pvt, Ltd,. —Kolkata, West Bengal
- ₹20,000 - ₹35,000 a month
- Full-time
- Civil engineering
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
13d
Tutor: Nursing Dept
Brainware University —Kolkata, West Bengal
- Email
- Nursing
- Research
- Master's degree
Lead Software Security Architect
Hyland Software —Kolkata, West Bengal
- Computer Science
- Bachelor's degree
- Travel
Classroom Teacher
The Neev Preschool —Kolkata, West Bengal
- ₹96,000 - ₹1,20,000 a year
- Full-time
- Classroom experience
- In-person
Quick apply
Call Center Executive (Energy n Telecom process)
Utility Hub India LLP —Unknown, West Bengal
- Morning shift
- Bachelor's degree
- Communication skills
Quick apply
MEAN Stack Developer
Sundew —Kolkata, West Bengal
- Full-time
- Software troubleshooting
- SQL
- JavaScript
Telecaller in kolkata
Utility Hub India LLP —Unknown, West Bengal
- English
- Communication skills
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Lead Application Developer
Zenvia Health Private Limited —Shiliguri, West Bengal
We combine structured, doctor-led care with a connected app that keeps patients engaged between visits, not just during them, so managing the condition becomes…
Quick apply
7d
Junior Embedded Developer
Praesus Technologies pvt.ltd —Rajarhat, Kolkata, West Bengal
0–3 years of experience. We are looking for a passionate Junior Embedded Developer who enjoys working with both hardware and firmware and wants to build real-…
₹15,000 - ₹30,000 a month
Quick apply

I want to receive the latest job alerts for fellow in west bengal

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

fellow jobs near west bengal

Classroom Teacher jobs in Kolkata, West Bengal

Software Engineer jobs in Kolkata, West Bengal

Senior Cloud Analyst jobs in Kolkata, West Bengal

Sales Associate jobs in Shiliguri, West Bengal

Security Architect jobs in Pune, Maharashtra

Junior Architect jobs in Navi Mumbai, Maharashtra

Ex Serviceman ,security Guard jobs in Tamil Nadu

Ex Serviceman ,security Guard jobs in Chennai, Tamil Nadu

Security Architect jobs in Remote

Sanskrit Teacher, School jobs in Chennai, Tamil Nadu

Maths Teacher jobs in Whitefield, Bengaluru, Karnataka

Elementary School Teacher jobs in Paschim Vihar, Delhi, Delhi

Art Teacher jobs in Chennai, Tamil Nadu

Elementary School Teacher jobs in Nirman Vihar, Delhi, Delhi

Nurse, School Nurse, Industrial Nurse jobs in Panvel, Maharashtra

Elementary School Teacher jobs in Vidyavihar, Mumbai, Maharashtra

Elementary School Teacher jobs in Sohna, Gurugram, Haryana

Teacher Vacancy In School jobs in Doranda, Ranchi, Jharkhand

English Teacher, Teacher jobs in Patiala, Punjab

Teacher jobs in Bilaspur, Chhattisgarh

Senior Cloud Specialist (Incident and Change Management)

Hyland -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

Incident management
Change management
Bachelor's degree
Risk management
Communication skills

Full job description

Overview:

Senior Cloud Specialist (Incident Management & Change Management)

Location: India Work Model: Remote

About the Role

The Incident Management Commander & Change Management Process Owner is a dual-responsibility leadership role at the heart of Hyland's operational resilience. This role combines hands-on command of critical incident response with strategic ownership of the organization's change management processes. If you're a decisive, people-focused leader who thrives under pressure and is passionate about operational excellence — this role was built for you.

Your Role Responsibilities? Here's What You'll Do.

Lead critical incident response operations; assess incidents, define priorities, and implement incident action plans while ensuring timely and accurate stakeholder notifications throughout the P1 incident lifecycle.
Control escalations, engage appropriate individuals and teams to accelerate resolution, handle escalations during active incidents, and ensure proper shift handovers when incidents span multiple shifts.
Maintain internal records throughout the incident lifecycle and provide inputs to Problem Management for Root Cause Analysis where deemed necessary.
Act as process owner for all organizational change management activities; develop, maintain, and enforce change management policies, standards, and procedures.
Collaborate with IT, Operations, and business stakeholders to evaluate, authorize, and monitor change requests, ensuring minimal operational impact and compliance with best practices.
Track change metrics, generate reports, continuously improve the change management process, and provide guidance and training to teams on change management practices.

Role Essentials

Bachelor's degree
Demonstrated experience in change management process ownership, including developing and enforcing policies, standards, and procedures.
Strong leadership, decision-making, and problem-solving skills with the ability to manage multiple priorities and perform effectively under pressure.
Excellent communication and interpersonal skills with the ability to collaborate and engage at all levels of the organization.
Practical experience with Service Management tools, methodologies, and Microsoft operating systems and products.

What We'd Like to See

Experience in escalation and risk management within complex, fast-paced operational environments.
Demonstrated ability to influence, motivate, and mobilize team members and business partners toward shared outcomes.
Strong business and technology acumen with a curious, fast-learning mindset and a natural aptitude for technology.
Ability to develop and deliver engaging, informative, and compelling presentations to diverse audiences.
Demonstrated commitment to operating with the highest level of integrity, professionalism, and forthrightness in a deadline-driven environment.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

Your Incident Management Commander & Change Management Process Owner job description is ready! Would you like to make any adjustments to any section?

Apply Now

Refine Your Search

fellow jobs in west bengal

Senior Cloud Specialist (Incident and Change Management)

Software Developer (Mobile Development)

Primary School Teacher (Mathematics & Computer Science)

Sales Associate

Junior TEKLA Editor

Tutor: Nursing Dept

Lead Software Security Architect

Classroom Teacher

Call Center Executive (Energy n Telecom process)

MEAN Stack Developer

Telecaller in kolkata