India Head of operational risk Jobs – 1352 Open Jobs Today

Manager — Delivery Performance & Operations
Jade Global —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
7d
Director- Head of change Management
Acuity Knowledge Partners —Bengaluru, Karnataka
- PMP
- Human resources
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Apex Group —Baner, Pune, Maharashtra
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Sr. Manager Operations
Kriya Next Wealth Private Limited —Mysuru, Karnataka
- ₹12,00,000 - ₹18,00,000 a year
- Full-time
- Master's degree
- Analysis skills
- Project management
- Cell phone reimbursement
- Flexible schedule
Quick apply
Vertical Head
HCLTech —Hyderabad, Telangana
- Microsoft Powerpoint
- Microsoft Excel
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Function Head - ISR MIBS
Société Générale —Bengaluru, Karnataka
- PMP
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Senior Manager - Lending & Risk Operations
Standard Chartered —Chennai, Tamil Nadu
- Microsoft Powerpoint
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Senior Manager - Third Party Risk Management, NNM CoE
Standard Chartered —Bengaluru, Karnataka
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NATURAL CAPSULES LIMITE —Attibele, Bengaluru, Karnataka
- B.Sc
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Senior Technical Head – Lithium Battery Expert
jk electric contractor llp —Gopalpura, Jaipur, Rajasthan
- Full-time
- Master's degree
- Databases
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Quick apply
Head Data Management & Governance
Hival IT Solutions —Bengaluru, Karnataka
- ₹16,15,875.58 - ₹24,61,489.68 a year
- Full-time
- Computer Science
- Master's degree
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Quick apply
13d
Head of Finance
Mr Med —Chennai, Tamil Nadu
- ₹1,00,000 - ₹12,50,000 a year
- Full-time
- Microsoft Excel
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- Master's degree
Quick apply
Head Site HSSE
Sanofi —Verna, Goa
- Engineering
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11d
Head of AI & Data Privacy Risk
Link Group —Mumbai, Maharashtra
- Bachelor's degree
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D&T Head of IT Ops
Aramex International L. L. C. —Pune, Maharashtra
- PMP
- Master's degree
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Head Operations - Property Management Services (PMS)
Crest Property Solutions —Lower Parel, Mumbai, Maharashtra
- ₹2,90,000 a month
- Full-time
- Hospitality
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Head of IT
Nordex SE —Chennai, Tamil Nadu
- Computer Science
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- English
D&T Head of Engagement & Delivery - Marketing & Global Commercial
Aramex International L. L. C. —Pune, Maharashtra
- Computer Science
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- Master's degree
7d
Head of Property Operations
Finplify Technologies Private Limited —Bengaluru, Karnataka
- Up to ₹2,00,000 a month
- Full-time
- Business development
- HVAC
- In-person
Quick apply
Global Talent Acquisition Senior Specialist – Operations CoE
Boston Consulting Group —Gurugram, Haryana
- Full-time
- Analysis skills
- Human resources

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Manager — Delivery Performance & Operations

Jade Global -
Pune, Maharashtra

Apply Now

Job details

Full-time
7 days ago

Qualifications

Microsoft Powerpoint
Power BI
Microsoft Excel
Management
PMP
Engineering
Master's degree
Analysis skills
Project management
Bachelor's degree
ISO 27001
AI
MBA
Communication skills
Senior leadership
PRINCE2 Certification

Full job description

ABOUT US
Jade Global, headquartered in San Jose, California, has empowered mid-size to large enterprises in North America for over 21 years. We provide cutting-edge technology services — Cloud Services, Technology Advisory, Implementations, Integrations, and Managed Services — underpinned by a robust partner ecosystem. We adhere to CMMI® SVC V2.0 Maturity Level 5, ISO 27001:2013, ISO 27701:2019, ISO 20000-1:2018, GDPR, and HIPAA standards. In India, we operate from Pune and Hyderabad.

To support our three-year plan to double our workforce in India, Jade Global seeks an experienced Manager, Delivery Performance & Operations to drive operational excellence across our Global Delivery organisation.

ROLE DETAILS
Position Manager — Delivery Performance & Operations
Experience 8–12 Years
Location Pune, India
Reports To Global Delivery Head
Scope Cross-functional delivery operations across all service lines

JOB OVERVIEW
The Manager — Delivery Performance & Operations will serve as a strategic operational partner to the Global Delivery Head, driving reporting, governance, coordination, and execution across the Global Delivery organisation. This is not a coordination-only role — the ideal candidate owns operational outcomes, drives accountability across delivery teams, and acts as the connective tissue between the Delivery Head, Service Line leaders, DU Leaders, PMO, HR, Talent Acquisition, and Finance. The ideal candidate is analytical, highly organised, proactive, and comfortable operating at pace with senior leadership across multiple priorities.

ROLES & RESPONSIBILITIES
Reporting & Delivery Intelligence

Own and maintain Global Delivery dashboards, KPI reports, and executive presentations — covering revenue, margins, utilisation, fulfilment, CSAT, ESAT, and AI adoption
Analyse operational and delivery data; synthesise insights and surface issues for leadership decision-making
Support quarterly business reviews, leadership reviews, and board-level delivery presentations Governance & Operational Coordination
Drive and manage recurring governance meetings across delivery teams — own agendas, action trackers, and follow-through to closure
Coordinate with DU Leaders, Service Line leads, PMO, TA, HR, and Finance on operational priorities and cross-functional dependencies
Monitor progress on strategic initiatives and ensure leadership action items are tracked and resolved on time

Customer Visit & Executive Event Management

Own end-to-end coordination of customer visits, leadership reviews, and executive engagement events for Pune and offshore locations
Manage logistics, agendas, facility arrangements, and post-visit follow-up activities
Support customer-facing events and executive engagement programmes to ensure a seamless experience Organisational Engagement & Communications
Drive coordination of Global Delivery All Hands meetings, leadership offsites, and team-building activities
Support employee recognition programmes, communication campaigns, and organisational announcements on behalf of the Delivery Head
Ensure consistent, timely internal communications across the Global Delivery organisation

Programme & Initiative Execution

Lead operational execution of key Global Delivery initiatives including AI adoption, JadeNova, and delivery excellence programmes
Maintain project plans, status trackers, and executive dashboards for strategic programmes; coordinate cross-functional teams to drive successful delivery
Proactively identify blockers and escalate risks to the Delivery Head before they impact programme timelines

REQUIRED SKILLS & EXPERIENCE

Bachelor’s degree in Business, Engineering, Technology, or related field; MBA preferred
8–12 years of experience in delivery operations, PMO, business operations, or a similar role within an IT services or consulting environment
Strong analytical and reporting skills — advanced Excel and PowerPoint; Power BI or equivalent reporting tools preferred
Proven ability to work with and coordinate across senior executives and cross-functional teams
Excellent communication, organisation, and stakeholder management skills
Experience managing multiple priorities in a fast-paced, senior-leadership-facing environment
Exposure to IT services, global delivery models, or consulting operations strongly preferred

Nice to Have

Experience with AI productivity tools, workflow automation, or collaboration platforms
Project management certification (PMP, Prince2, or equivalent)
Familiarity with JadeNova or equivalent delivery governance and reporting platforms

WHAT GOOD LOOKS LIKE
The Delivery Head and leadership team have clear, real-time visibility into operational performance — no chasing for data.
Governance actions are tracked, owned, and closed on time — nothing falls through the cracks.
Customer visits and executive events run seamlessly; stakeholders leave with a positive impression of Jade Global.
Leadership spends less time on coordination and more time on strategic priorities — because this role handles the rest.

WHY JOIN US
You should join us if you are interested in shaping an organisation that is on a rapid growth path. Jade is an employee-friendly, open, and transparent workplace. You will have the opportunity to bring ideas and suggestions and have them implemented. This is a high-visibility role at the centre of Jade Global’s delivery organisation, offering direct exposure to senior leadership and the
opportunity to drive meaningful operational impact.

Apply Now

Refine Your Search

head of operational risk jobs in india

Manager — Delivery Performance & Operations

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