Mulund West Maharashtra Guest service associate housekeeping Jobs – 45 Open Jobs Today

Front Office Associate
Lemon Tree Premier, Navi Mumbai —Vashi, Navi Mumbai, Maharashtra
- ₹16,000 - ₹18,000 a month
- Weekend availability
- Customer service
- Microsoft Office
- Bachelor's degree
- Cell phone reimbursement
- Flexible schedule
Quick apply
19h
Housekeeping Executive
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
Housekeeping Assocaite
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Hospitality
9d
Team Leader - Housekeeping
AccorHotel —Mumbai, Maharashtra
- Full-time
Quick apply
Director of Rooms-The Ritz-Carlton, Mumbai
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Customer service
- Bachelor's degree
- Front desk
Associate Director - Operations & Strategy
StayVista —Mumbai, Maharashtra
- Leadership
Quick apply
Butler Associate
Morgans Originals —Mumbai, Maharashtra
- Full-time
- Restaurant experience
Quick apply
Hotel Cleanliness Supervisor
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
9d
Housekeeping Associate
Elite Butlers —Mumbai, Maharashtra
- Full-time
Quick apply
Director of Services
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- No experience needed
- 12th Pass
- Cleaning
Hotel Cleanliness Expert
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
9d
Engineering Technician
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Carpentry
- 12th Pass
- Supervising experience
Bench Director of Finance
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Word processing
- No experience needed
- Finance
Hotel Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Business Administration
2d
Front Desk & Office Support Associate
reach52 Private Limited —Mumbai, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Hospitality
- English
- Administrative experience
- Health insurance
Quick apply
3d

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Front Office Associate

Lemon Tree Premier, Navi Mumbai
Vashi, Navi Mumbai, Maharashtra

Quick apply

Job details

Full-time
₹16,000 - ₹18,000 a month
19 hours ago

Benefits

Cell phone reimbursement
Flexible schedule
Food provided
Paid sick time

Qualifications

Customer service
Upselling
Microsoft Office
Bachelor's degree
IDS
Hospitality Management
Computer skills
Diploma
Communication skills
Time management

Full job description

Front Office Associate is responsible for delivering exceptional guest service by efficiently managing check-ins, check-outs, reservations, guest inquiries, and ensuring a smooth front desk operation. The role requires maintaining a professional image while providing a warm and welcoming experience to all guests.

Key Responsibilities:

Welcome guests with a friendly and professional attitude.
Perform guest check-in and check-out procedures accurately and efficiently.
Handle room reservations, amendments, cancellations, and room allocations.
Verify guest identification and process payments as per hotel policies.
Respond promptly to guest inquiries, requests, and complaints, ensuring timely resolution.
Coordinate with Housekeeping, Engineering, Security, and other departments to meet guest requirements.
Maintain accurate guest records and update the Property Management System (PMS).
Operate the hotel telephone system and transfer calls professionally.
Provide guests with information regarding hotel facilities, local attractions, and transportation.
Prepare daily reports, cashier reports, and shift handover documentation.
Ensure cash handling procedures are followed and maintain accurate billing records.
Upsell hotel rooms and services to maximize revenue.
Maintain cleanliness and organization of the front desk and lobby area.
Follow hotel SOPs, safety standards, and emergency procedures.
Ensure confidentiality of guest information at all times.

Required Qualifications:

Bachelor's degree or Diploma in Hotel Management, Hospitality, or a related field.
0–2 years of experience in Front Office operations (freshers with hospitality qualifications may also apply).
Experience with hotel Property Management Systems (Opera/Fidelio/IDS or similar) is preferred.

Skills & Competencies:

Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Professional grooming and positive attitude.
Good problem-solving and conflict-resolution abilities.
Basic computer knowledge and proficiency in MS Office.
Ability to multitask and work under pressure.
Strong organizational and time-management skills.
Attention to detail and accuracy.
Ability to work in rotational shifts, weekends, and public holidays.

Key Performance Indicators (KPIs):

Guest satisfaction scores.
Accuracy of check-in and check-out processes.
Billing and cash handling accuracy.
Response time to guest requests.
Upselling and revenue generation.
Compliance with hotel SOPs and service standards.

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Food provided
Paid sick time

Work Location: In person

Quick apply

Refine Your Search

guest service associate housekeeping jobs in mulund west maharashtra

Front Office Associate

Housekeeping Executive

Housekeeping Assocaite

Team Leader - Housekeeping

Director of Rooms-The Ritz-Carlton, Mumbai

Associate Director - Operations & Strategy

Butler Associate

Hotel Cleanliness Supervisor

Housekeeping Associate

Director of Services

Hotel Cleanliness Expert

Engineering Technician

Bench Director of Finance

Hotel Manager

Front Desk & Office Support Associate

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