Maya Puri Delhi Delhi Assurance senior Jobs – 361 Open Jobs Today

Senior Specialist HR Operations Support - QA and CI
Fresenius Medical Care —Gurugram, Haryana
- Full-time
- Spanish
- English
- Analysis skills
Production Manager Upholstered Sofa Manufacturing Unit
Recliners India —South District, Delhi
- Full-time
- Management
- Master's degree
- Assembly
Senior Consultant - Climate and Livelihoods
Oxford Policy Management Limited —Delhi, Delhi
- Research
- Master's degree
- Business development
12d
Risk and Compliance Senior Analyst
Accenture —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- ERP systems
Assurance Supervisor 1 - Investment Funds
RSM —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Associate Director, Commercial Excellence - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Microsoft Excel
- Finance
- Master's degree
Scripting Senior Manager
Inizio Ignite | Research Partnership —Gurugram, Haryana
- Research
- Analysis skills
- Project management
10d
Director - Post Merger Integration and Carve Out
Alvarez & Marsal —Gurugram, Haryana
- Master's degree
- Project management
- Bachelor's degree
Center / Floor Manager
Eyemantra —Paschim Vihar, Delhi, Delhi
- ₹25,000 - ₹60,000 a month
- Full-time
- Customer service
- Microsoft Office
- Master's degree
Director - Revenue Operations (Strategy & Transformation)
Mastercard —Gurugram, Haryana
- Full-time
- Salesforce
- Analysis skills
- Presentation skills
14d
Operations Manager – FMCG
Frugivore india pvt ltd —Delhi, Delhi
- ₹30,000 - ₹45,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply
Sr. Merchandiser -Production/ Handbags & Accessories Backpack
Star global —Gurugram, Haryana
- ₹35,000 - ₹65,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
- Cell phone reimbursement
Quick apply
Senior Program Officer – Surveillance
PATH —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Medicine
Senior Quality Auditor
Jacobs —Gurugram, Haryana
- English
- Project management
- Bachelor's degree
Assurance Sr Associate 1 - PE Funds
RSM —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
S&C GN - TS&T – Industry Techno & Strategy Architect - Telco - Senior Manager
Accenture —Gurugram, Haryana
- Full-time
- Azure
- Oracle
- Salesforce
6d
Assurance Sr Associate 1 - TMT
RSM —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Sr. Hr Executive
Komax Holding AG —Gurugram, Haryana
- Full-time
- Microsoft Office
- Bachelor's degree
- Human resources
Delivery Operations Associate Manager
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Excel
- English
- Finance
12d
Assurance Sr Associate 2 - PE Funds
RSM —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English

I want to receive the latest job alerts for assurance senior in maya puri delhi delhi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

assurance senior jobs near maya puri delhi delhi

Director Of Strategy jobs in Gurugram, Haryana

Senior Program Officer jobs in Delhi, Delhi

Operations Manager jobs in Delhi, Delhi

Picker Packer jobs in Madhya Pradesh

Picker Packer jobs in Gujarat

Blinkit, Picker Packer jobs in Bengaluru, Karnataka

Scanner , Packer jobs in Hyderabad, Telangana

Picker Packer jobs in Mangadu, Chennai, Tamil Nadu

Blinkit, Picker Packer jobs in West Bengal

Packer jobs in Hyderabad, Telangana

Picker Packer jobs in Poonamallee, Chennai, Tamil Nadu

Brand Strategy Intern jobs in Mumbai, Maharashtra

Dean Director jobs in Maharashtra

Director Of Strategy jobs in Karnataka

Director Of Strategy jobs in Delhi, Delhi

Director Of Strategy jobs in Hyderabad, Telangana

Assistant Director Of Tv , Film , Web Sereis jobs in Mumbai, Maharashtra

Ai Strategy jobs in Mumbai, Maharashtra

Manager jobs in Vellore, Tamil Nadu

Procurement Manager jobs in Hyderabad, Telangana

Senior Specialist HR Operations Support - QA and CI

Fresenius Medical Care -
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Mandarin
Spanish
English
Romanian
Analysis skills
Quality assurance
Continuous integration
Human resources
Portuguese
Czech
HRIS
Business Administration
Human Resources
Chinese
Polish
Italian
Communication skills
German

Full job description

Fresenius core values:

Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of every patient every day. These core values are: Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset and Results Oriented.

PURPOSE AND SCOPE:

As the HR Shared Service Quality Assurance Senior Specialist, you will play a critical role in ensuring the delivery of high-quality HR services across various channels, including case management, calls, chats, and other operational processes. You will be responsible for monitoring, evaluating, and continuously improving service quality standards to enhance the overall employee experience. The ideal candidate will have a keen eye for detail, strong analytical skills, and a passion for driving excellence in HR service delivery.

This is an Individual contributor role with global scope and focus primarily on France & Italy and support occasionally other EMEA Countries and team as and when required, will manage Quality Assurance & Continuous Improvement for the HR Services.
Fluency in English language – reading, writing and speaking is a must, other language ((Chinese (Mandarin), Polish, Spanish, Portuguese, French, Italian, Turkish, Slovak, Czech, Romanian, and Serbian.) knowledge mandatory
Work location: India

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Quality Assurance Audits:

Conduct regular quality assurance audits of HR services, including case management, phone calls, online chats, and other operational processes.
Evaluate the accuracy, completeness, and compliance of service delivery against established standards and procedures. Monitor the quality and accuracy of HR data, documentation, and transactions to identify discrepancies, reduce errors, or gaps.
Identify areas for improvement and provide actionable feedback to ESC representatives.
Monitor key performance indicators (KPIs) related to service quality and efficiency.
Analyse audit findings to identify trends, root causes of errors, and areas for process improvement. Collaborate with HR teams to establish ongoing monitoring mechanisms to track actions undertaken to drive improvement following governance methods.
Identify trends, patterns, and provide HR Services teams with training, guidance, and support to continuously improve service delivery quality for enhancing service delivery and operational effectiveness.
Deliver QA training sessions and workshops to ESC supervisors on quality assurance best practices and standards, as and when required.
Provide ongoing coaching and support to ensure adherence to quality standards and continuous skill development.

Results Analysis and Reporting:

Prepare reports and presentations summarizing audit findings, compliance metrics, and recommendations for management review.
Communicate insights and actionable recommendations with stakeholders, ensuring transparency and accountability.
Compile audit findings and performance metrics into comprehensive reports for management review.

Root Cause Analysis (RCA) and Action Planning:

Schedule RCA sessions with respective stakeholder to identify the root causes of identified deviations.
Formulate action plans collaboratively with HR Hub teams to address identified issues and drive continuous improvement.

Continuous Improvement Initiatives:

Collaborate with ESC stakeholders to drive process improvement initiatives based on QA findings and feedback.
Participate in cross-functional teams discussions to streamline processes, optimize workflows, and enhance the overall customer experience.

Audit & Compliance.

Support for any QA related audits / reviews requirements independently under minimum guidance
Support for the internal audit process, closing recommendations, and ensure that the HR Operations Hub teams follow the obligations of HR compliances.

EDUCATION AND REQUIRED CREDENTIALS:

Degree with focus on Human Resources or Business Administration
5-7 years’ experience in different HR functional areas ideally in HR operations or shared service roles in a global environment.

EXPERIENCE AND SKILLS:

Proven experience in quality assurance, auditing, or process improvement within a shared services environment, preferably in HR.
Strong understanding of HR processes and best practices, including case management, employee inquiries, and transactional services.
Excellent analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
Exceptional attention to detail and accuracy in evaluating service quality and compliance.
Effective communication skills, both verbal and written, with the ability to collaborative, influencing skills to articulate complex concepts and provide constructive feedback.
Proficiency in using HRIS, ticketing systems, and other relevant software applications.
Certification in quality management or process improvement methodologies (e.g., Six Sigma, Lean) is a plus.
Ability to deal with ambiguity and to operate in a global decentralized environment where system and process are yet to be aligned.
Fluency in English language – reading, writing and speaking is a must, other language ( Chinese (Mandarin), Polish, German, Spanish, Portuguese, French, Italian, Turkish, Slovak, Czech, Romanian, and Serbian. ) knowledge advantage

Apply Now

Refine Your Search

assurance senior jobs in maya puri delhi delhi

Senior Specialist HR Operations Support - QA and CI

Production Manager Upholstered Sofa Manufacturing Unit

Senior Consultant - Climate and Livelihoods

Risk and Compliance Senior Analyst

Assurance Supervisor 1 - Investment Funds

Associate Director, Commercial Excellence - Global Capability Center

Scripting Senior Manager

Director - Post Merger Integration and Carve Out

Center / Floor Manager

Director - Revenue Operations (Strategy & Transformation)

Operations Manager – FMCG

Sr. Merchandiser -Production/ Handbags & Accessories Backpack

Senior Program Officer – Surveillance

Senior Quality Auditor

Assurance Sr Associate 1 - PE Funds

S&C GN - TS&T – Industry Techno & Strategy Architect - Telco - Senior Manager

Assurance Sr Associate 1 - TMT

Sr. Hr Executive

Delivery Operations Associate Manager

Assurance Sr Associate 2 - PE Funds

I want to receive the latest job alerts for assurance senior in maya puri delhi delhi

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected