Khar Danda Mumbai Maharashtra Operations team leader Jobs – 1435 Open Jobs Today

Team Leader - Operations
Quality Application Solutions pvt ltd —Malad, Mumbai, Maharashtra
- ₹35,000 - ₹45,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Commuter assistance
- Paid time off
Quick apply
6d
Indoor Sales Executive (On-Site, With High Incentive Structure)
Keding Enterprises Private Limited —Mumbai, Maharashtra
- ₹65,000 - ₹1,10,000 a month
- Full-time
- Sales
- English
- Master's degree
Quick apply
Team Leader - Operations
brocus it solutions pvt ltd —Sanpada, Navi Mumbai, Maharashtra
- ₹35,000 - ₹45,000 a month
- Full-time
- CRM software
- English
- Master's degree
- Health insurance
- Life insurance
Quick apply
5d
Travel Agency Manager
Journeys Travel —Mumbai, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
Manager-Sales Operations
BUNGE —Mumbai, Maharashtra
- Management
- Customer service
- Master's degree
Talent Acquisition Lead | Hiring Specialist | Team Leadership Role
Abid Gaffar Sarguru —Santacruz, Mumbai, Maharashtra
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Mentoring
- Recruiting
- In-person
- Health insurance
Quick apply
Team Manager - Total Rewards
Tata Consultancy Services —Mumbai, Maharashtra
- Microsoft Excel
- Microsoft Office
- Project management
Operations Manager
Neural IT —Airoli, Navi Mumbai, Maharashtra
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
Quick apply
Restaurant Captain
KTR —Bandra West, Mumbai, Maharashtra
- ₹18,000 - ₹24,000 a month
- Full-time
- Hospitality
- Customer service
- In-person
- Food provided
Quick apply
Team Leader - Operations
Datamark BPO Service LLP —Thane, Maharashtra
- Up to ₹3,54,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Health insurance
- Life insurance
Quick apply
7d
Senior Team Leader - Controllership
V.Group —Mumbai, Maharashtra
- English
- Finance
- Master's degree
Team Leader
Datamark, Inc. —Mumbai, Maharashtra
- Full-time
- Microsoft Office
- 12th Pass
- Bachelor's degree
Quick apply
Operations Manager – Visa Process (Customer Support – Inbound Voice)
Hiring on Behalf of Client —Ghansoli, Navi Mumbai, Maharashtra
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Commuter assistance
Quick apply
23h
Team Leader- Operations|International|09102025
TGBPL TP India - IBU —Mumbai, Maharashtra
- Full-time
- Remote
- Work from home
External Hiring|Team Leader- Operations|International|01022026
TGBPL TP India - IBU —Mumbai, Maharashtra
- Full-time
- Remote
- Work from home
Associate Director, Global Finance Operations
General Mills —Powai, Mumbai, Maharashtra
- Full-time
- Hybrid work
- Finance
- Master's degree
- Bachelor's degree
Workplace Service Delivery Manager
Accenture —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Sr. Manager- Global Shared Services
SSOE, Inc. —Mumbai, Maharashtra
- Full-time
- Finance
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Senior Accounts Receivable Specialist
TraceLink, Inc —Mumbai, Maharashtra
- ₹18,42,653.08 - ₹24,30,455.38 a year
- Microsoft Excel
- Salesforce
- Finance
Analyst, Current Account - Customer Due Diligence, Consumer Banking Group
DBS Bank —Vikhroli, Mumbai, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- Typing

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Team Leader - Operations

Quality Application Solutions pvt ltd
Malad, Mumbai, Maharashtra

Quick apply

Job details

Permanent | Full-time
₹35,000 - ₹45,000 a month
6 days ago

Benefits

Provident Fund
Commuter assistance
Paid time off
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Customer service
Master's degree
Analysis skills
Bachelor's degree
Team management
Relationship management
Pivot tables
Insurance sales
MBA
Leadership
Communication skills

Full job description

SUMMARY

We are seeking a proactive, result-oriented, and customer-focused Senior Operations Executive / Team Leader to oversee day-to-day insurance operations while driving sales performance and ensuring exceptional service delivery. The ideal candidate will play a pivotal role in coordinating with clients, business owners, insurance partners, and internal teams to achieve operational excellence and business growth. The candidate should possess strong leadership abilities, excellent communication and stakeholder management skills, and a passion for delivering outstanding customer experiences while meeting business targets.

TECHNICAL SKILLS

Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas, charts, filters, MIS reporting) Microsoft Word

PowerPoint

CRM systems or insurance policy management software Strong leadership and team management skills Excellent verbal and written communication skills

Persuasive personality with strong influencing and negotiation abilities Customer-centric approach with exceptional relationship management skills Strong analytical and problem-solving capabilities

Ability to manage multiple priorities in a fast-paced environment High attention to detail and commitment to accuracy

Strong ownership, accountability, and execution focus

Ability to collaborate effectively with cross-functional teams and external partners

KEY RESPONSIBILITIES

Operations Management: Manage daily insurance operations, ensuring timely processing of leads, proposals, policy issuance, renewals, endorsements, and customer servicing. Monitor operational workflows to ensure compliance with company and insurer guidelines. Ensure adherence to quality standards, turnaround time (TAT), and service level agreements (SLAs). Identify process improvement opportunities to enhance productivity and customer satisfaction.

Sales & Business Performance: Support and drive sales activities to achieve individual and team business targets. Monitor sales performance and motivate team members to maximize productivity. Coordinate with advisors, tele-calling teams, and sales executives to improve lead conversion and policy issuance. Track sales pipelines and implement strategies to improve business performance.

Client & Relationship Management: Build and maintain strong relationships with customers, corporate clients, channel partners, and insurance companies. Address client queries, escalations, and service requests in a timely and professional manner. Ensure high levels of customer satisfaction through proactive communication and problem resolution. Conduct regular follow-ups with clients to improve retention and renewal business.

Stakeholder Management: Coordinate effectively with insurance companies, business owners, vendors, and internal departments. Collaborate with Sales, Operations, Finance, HR, Compliance, and Quality teams to ensure seamless execution. Maintain positive working relationships with all internal and external stakeholders. Act as the primary point of contact for operational coordination and issue resolution.

Team Leadership: Lead, mentor, and motivate a team of executives to achieve operational and sales objectives. Monitor attendance, productivity, quality, and performance metrics. Conduct regular coaching sessions and provide

constructive feedback to improve team performance. Foster a collaborative, accountable, and performance-driven work culture.

Reporting & MIS: Prepare daily, weekly, and monthly MIS reports related to sales, operations, productivity, renewals, and revenue. Maintain accurate operational records and dashboards using Microsoft Excel. Analyze business performance data and provide actionable insights to management. Ensure timely submission of reports with high levels of accuracy.

DESIRED CANDIDATE PROFILE

Experience: 3–6 years of experience in Insurance Operations, Insurance Sales, Agency Operations, or Customer Service. Prior experience in leading a team is preferred.

Educational Qualification: Graduate in any discipline. MBA or equivalent qualification is an added advantage.

Technical Skills: Strong proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, charts, filters, and MIS reporting. Good knowledge of Microsoft Word and PowerPoint. Experience using CRM systems or insurance policy management software is preferred.

Core Competencies: Strong leadership and team management skills. Excellent verbal and written communication skills. Persuasive personality with strong influencing and negotiation abilities. Customer-centric approach with exceptional relationship management skills. Strong analytical and problem-solving capabilities. Ability to manage multiple priorities in a fast-paced environment. High attention to detail and commitment to accuracy. Strong ownership, accountability, and execution focus. Ability to collaborate effectively with cross-functional teams and external partners.

KEY PERFORMANCE INDICATORS (KPIS)

Achievement of sales and revenue targets. Operational productivity and efficiency. Policy issuance and processing turnaround time (TAT). Customer satisfaction and retention. Team productivity and performance. Accuracy and timeliness of MIS reporting. Quality and compliance adherence. Stakeholder satisfaction and issue resolution.

WHAT WE'RE LOOKING FOR

The ideal candidate is a self-driven professional who thrives in a target-oriented environment and enjoys balancing operational excellence with business growth. You should be a natural leader with strong interpersonal skills, capable of inspiring your team, building lasting client relationships, and collaborating effectively with stakeholders across the organization.

If you are passionate about delivering exceptional customer service, driving operational efficiency, and contributing to business success in the insurance industry, we encourage you to apply.

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

Commuter assistance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

operations team leader jobs in khar danda mumbai maharashtra

Team Leader - Operations

Indoor Sales Executive (On-Site, With High Incentive Structure)

Team Leader - Operations

Travel Agency Manager

Manager-Sales Operations

Talent Acquisition Lead | Hiring Specialist | Team Leadership Role

Team Manager - Total Rewards

Operations Manager

Restaurant Captain

Team Leader - Operations

Senior Team Leader - Controllership

Team Leader

Operations Manager – Visa Process (Customer Support – Inbound Voice)

Team Leader- Operations|International|09102025

External Hiring|Team Leader- Operations|International|01022026

Associate Director, Global Finance Operations

Workplace Service Delivery Manager

Sr. Manager- Global Shared Services

Senior Accounts Receivable Specialist

Analyst, Current Account - Customer Due Diligence, Consumer Banking Group

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