Karnataka Customer success manager Jobs – 2419 Open Jobs Today

Customer Success Manager - US Accounts
PinnacleU —Bengaluru, Karnataka
- ₹15,00,000 - ₹18,00,000 a year
- Full-time
- English
- Communication skills
Quick apply
Customer Success Manager- US Clients
Hudson Manpower —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Bachelor's degree
Quick apply
Program Management Office Manager
Solventum —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer science
- PMP
- Microsoft Office
7d
Senior Product Manager
Travelights —Bangalore City, Bengaluru, Karnataka
- From ₹45,00,000 a year
- Full-time
- Hybrid work
- B.Sc
- Master's degree
- Bachelor's degree
Quick apply
Manager, Customer Success
Bluevine - India —Bengaluru, Karnataka
- Night shift
- CRM software
- Bachelor's degree
- Communication skills
- Health insurance
- Paid time off
Quick apply
Team Lead, Scaled Customer Success
G2 —Bengaluru, Karnataka
- Full-time
- Management
- Salesforce
- Mentoring
Customer Success Manager
Almabase —Bengaluru, Karnataka
- Full-time
- Remote
- Customer service
- AI
- Communication skills
9d
Customer Success Operations Manager – CPaaS Industry
HarmonyTech —Bengaluru, Karnataka
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Microsoft Excel
- Salesforce
- English
Quick apply
Associate Program Manager – Customer Success
Intellicar Telematics —Bengaluru, Karnataka
- Email
- Microsoft Excel
- Communication skills
Customer Success Associate
Material Depot —Bangalore City, Bengaluru, Karnataka
- ₹4,50,000 - ₹5,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health insurance
- Cell phone reimbursement
Quick apply
Manager – Customer Success
SecPod Careers —Bengaluru, Karnataka
- Management
- Sales
- Windows
Quick apply
Customer Success Manager - APJ (Hybrid, Bangalore)
Fortanix —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Agile
- Health insurance
- Paid sick time
Quick apply
Regional Sales Manager, Enterprise (Bangalore)
CrowdStrike —Bengaluru, Karnataka
- Full-time
- B.Sc
- Bachelor's degree
- AI
Service Delivery Manager - Extended Enterprise Services
Airbus India Private Limited —Bengaluru, Karnataka
- Email
- English
- Agile
- Communication skills
Sr Customer Success Manager
Deltek, Inc. —Bengaluru, Karnataka
- Salesforce
- Bachelor's degree
- Travel
Support Portfolio Manager
NetApp —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Senior Customer Success Manager
Proofpoint —Bengaluru, Karnataka
- Email
- Project management
- Bachelor's degree
- Travel
Manager Consulting Delivery
CGI —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- PMP
Quick apply
Project Manager - Team Leader (Professionals)
Schneider Electric —Bengaluru, Karnataka
- Online application
- English
- Master's degree
- Bachelor's degree
Manager, Travel Experience
Navan —Bengaluru, Karnataka
- Management
- Salesforce
- Analysis skills
Quick apply

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Customer Success Manager - US Accounts

PinnacleU
Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹15,00,000 - ₹18,00,000 a year

Qualifications

Upselling
English
SaaS
Communication skills

Full job description

Position: Customer Success Manager - US Accounts

Location: Bangalore

Working Days: 5 days

Experience Required: 3 years

Client: AI Platform for Enterprises

About the job

We are reimagining the revenue tech stack around customer conversations.

Our Client's roleplay and revenue intelligence platform helps businesses gain in-depth visibility into customer conversations to automate coaching and accelerate deal flow. Revenue leaders can analyze root causes, track market intelligence, and devise a blueprint to close deals faster.

Over the last two years, Our Client has grown at a top-percentile pace, with 80% of its customers in the US market. Our Client is backed by SWC Global, Powerhouse Ventures, All in Capital, and GSF, which have backed successful SaaS companies like Whatfix and Slintel at an early stage.

Your Role:

As a part of the Customer Success team, your job is to take care of 40-60 customers. You'll be making sure they're happy with the product and using it well. This means you'll support them whenever they need it, keep an eye on how they're using the product, and look for chances to suggest other features they might like. You'll also be their main contact person, helping them out with any problems or questions they have and making sure they're happy with what they're getting.

Required skills:

Knowledge of the SaaS industry and software products
Excellent communication and relationship-building skills
Ability to effectively present information (oral and written) and respond to customer questions in one-on-one and group settings
Ability to prioritize and multitask in a fast-paced environment
2-3 years of industry experience
Worked in US shift timings before

Preferred skills:

Self starter able to come up to speed on complex, difficult concepts with minimal assistance
Team player with solid communication and presentation skills
Ability to breakdown complex information into simple solution requirements
Strong to expert skills in data analysis
Knowledge of enterprise IT organizational, business, and technical environments
Strong English written/ oral skills
Worked in a SaaS startup

Key Responsibilities:

Onboarding: Facilitate the smooth onboarding process for clients, ensuring they have a seamless transition onto our platform.

Relationship Management: Build and maintain strong relationships with clients, serving as their primary point of contact for all inquiries, concerns, and support needs.

Proactive Engagement: Proactively engage with clients to understand their business goals, challenges, and opportunities, and provide tailored solutions to meet their needs.

Product Training: Conduct product training sessions for clients to ensure they are maximizing the value of our platform and features.

Customer Advocacy: Advocate for clients internally, ensuring their needs and feedback are communicated effectively across relevant teams.

Issue Resolution: Address any issues or concerns raised by clients in a timely and effective manner, collaborating with internal teams to find solutions.

Upselling and Expansion: Identify upselling and expansion opportunities within the client base, working closely with the sales team to drive revenue growth.

Renewals: Monitor client renewals and proactively engage with clients to secure renewals and drive customer retention.

Data Analysis: Analyze data and metrics related to client usage and engagement to identify trends, opportunities for improvement, and areas of success.

Documentation: Maintain accurate records of client interactions, feedback, and support requests in our CRM system.

Work Timing
Please be aware that most of your customers are American/European companies. So you are expected to work during US hours i.e. 4 PM to 2:30 AM IST (approx)

Work Location
We require you to work from the office 5 days a week. Our office is in Marathalli, Bangalore.

Quick apply

Refine Your Search

customer success manager jobs in karnataka

Customer Success Manager - US Accounts

Customer Success Manager- US Clients

Program Management Office Manager

Senior Product Manager

Manager, Customer Success

Team Lead, Scaled Customer Success

Customer Success Manager

Customer Success Operations Manager – CPaaS Industry

Associate Program Manager – Customer Success

Customer Success Associate

Manager – Customer Success

Customer Success Manager - APJ (Hybrid, Bangalore)

Regional Sales Manager, Enterprise (Bangalore)

Service Delivery Manager - Extended Enterprise Services

Sr Customer Success Manager

Support Portfolio Manager

Senior Customer Success Manager

Manager Consulting Delivery

Project Manager - Team Leader (Professionals)

Manager, Travel Experience

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