Maharashtra Customer service supervisor Jobs – 814 Open Jobs Today

SPE-Customer Service HC
Cognizant —Pune, Maharashtra
- Full-time
- Hybrid work
- Word processing
- HIPAA
- Microsoft Office
Head of Operations - Supply Chain
Indepesca Overseas Pvt. ltd —Mumbai, Maharashtra
- ₹2,00,000 - ₹3,00,000 a month
- Full-time
- Management
- Sales
- In-person
Quick apply
Customer Order Management Supervisor
Cummins Inc. —Pune, Maharashtra
- Management
- Analysis skills
- Continuous improvement
1d
Brokerage Team Leader
UPS —Pune, Maharashtra
- Full-time
- Microsoft Office
- Analysis skills
- Leadership
7d
AUTOMOTIVE SERVICE SUPERVISOR
Mahindra Sahyadri Motors Pvt. Ltd (Swargate) —Swargate, Pune, Maharashtra
- ₹20,607.41 - ₹27,467.15 a month
- Full-time
- Organisational skills
- In-person
- Automotive diagnostics
Quick apply
Milk Operation and Distribution Manager
Shree Nasik Panchavati Panjrapole —Panchavati, Nashik, Maharashtra
- ₹35,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- B.Sc
- English
Quick apply
Key Account Manager
Aurafox Solutions Private Limited —Navi Mumbai, Maharashtra
- ₹6,00,000 - ₹13,00,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Health insurance
- Cell phone reimbursement
Quick apply
Senior Supervisor – FGW
K. K. Nag —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Inventory control
- Inventory management
FBS Customer Care Director
Capgemini —Pune, Maharashtra
- ₹1 a year
- Full-time
- Hybrid work
- Salesforce
- English
- Microsoft Office
- Paid time off
Quick apply
Senior Supervisor - Operations ROI
MRO —Pune, Maharashtra
- Microsoft Powerpoint
- Nursing
- Management
Quick apply
Team Leader IAS - Pune I
UPS —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
9d
Customer Service New Associate - Query Management
Accenture —Mumbai, Maharashtra
- Full-time
- Customer service
- English
- 12th Pass
Field Service Supervisor
Honeywell —Mumbai, Maharashtra
- Full-time
- Management
- Engineering
- Master's degree
8d
Customer Service Associate
Accenture —Pune, Maharashtra
- Full-time
- Customer service
- Data entry
- Communication skills
Workshop Manager
Shubhyan Auto PVT LTD —Ahilyanagar District, Maharashtra
- ₹60,000 - ₹70,000 a month
- Full-time
- Team management
- In-person
- Diploma
Quick apply
Logistics Supervisor
H.B. Fuller —Unknown, Maharashtra
- Microsoft Excel
- ERP systems
- Bachelor's degree
7d
Customer Order Management Representative - Level II - SHOP
Cummins Inc. —Pune, Maharashtra
- Microsoft Excel
- Research
- 12th Pass
AM - Customer Care
Kohler India Corporation —Pune, Maharashtra
- Weekend availability
- Management
- Customer service
- Microsoft Office
2d
Ocean Export Supervisor
JAS Worldwide —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Admin Supervisor
Alpha Ink Pvt. Ltd. —Fatimanagar, Pune, Maharashtra
- ₹18,000 - ₹22,000 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Paid time off
- Paid sick time
Quick apply
2d

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SPE-Customer Service HC

Cognizant -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Word processing
HIPAA
Microsoft Office
Communication skills

Full job description

Job Summary
Serve as a customer service specialist for healthcare payer clients resolving complex member and provider inquiries with accuracy and empathy while working hybrid night shifts. Apply strong MS Office skills and solid understanding of HIPAA guidelines to protect sensitive data enhance service quality and support efficient claim and benefit issue resolution in a highly regulated environment.

Responsibilities
Handle inbound and outbound customer interactions for payer related queries with clear communication and timely resolution while maintaining high service quality in a hybrid night shift environment.
Document customer contacts case details and resolutions using MS Office tools to maintain accurate records that support audit readiness and continuous service improvement.
Use spreadsheets and word processing applications to track trends in issues such as claims benefits eligibility and billing so that recurring problems can be identified and reported for process enhancement.
Apply detailed working knowledge of HIPAA rules in every interaction to safeguard protected health information and reduce the risk of privacy violations and regulatory non compliance.
Coordinate with internal payer operations teams to research complex claim or policy questions and provide customers with clear explanations that improve understanding and reduce repeat contacts.
Analyze customer complaints and feedback to pinpoint root causes and propose practical changes that improve first contact resolution and overall service experience for members and providers.
Follow standard operating procedures and quality checklists for payer processes so that each interaction aligns with contractual service levels and regulatory obligations.
Use call handling and ticketing systems alongside MS Office to prioritize work queues manage follow ups and ensure that all cases are closed within agreed timelines.
Collaborate with quality and training teams by sharing real world call scenarios and documentation gaps that can be used to refine scripts reference materials and learning content.
Support night shift operations by being flexible with schedules adhering to attendance expectations and contributing to a stable coverage model for critical payer support windows.
Communicate clearly with peers and supervisors during hybrid work through regular virtual check ins and status updates so that team members remain aligned on workload and performance goals.
Maintain up to date understanding of payer products plan changes and policy updates by reviewing reference documents and participating in refresh sessions that improve customer guidance.
Contribute to company purpose by resolving healthcare access and coverage issues in a way that reduces stress for customers and supports better health outcomes in the communities served.

Qualifications
Demonstrate practical experience using MS Office applications to document interactions create simple reports and manage case related data for at least one year in a customer facing role.
Show strong understanding of HIPAA requirements through prior work with protected health information and consistent application of privacy and security practices in daily tasks.
Bring hands on exposure to payer processes such as claims authorizations benefits or member services and use that knowledge to explain complex topics in simple terms.
Display effective written and verbal communication skills that support empathetic conversations with diverse customer groups during demanding night shift schedules.
Exhibit ability to work independently in a hybrid model by managing time internet connectivity and focus while still collaborating actively with remote and onsite team members.
Apply basic analytical thinking to review customer data identify discrepancies and escalate issues with clear documentation that helps back office teams resolve cases quickly.

Apply Now

Refine Your Search

customer service supervisor jobs in maharashtra

SPE-Customer Service HC

Head of Operations - Supply Chain

Customer Order Management Supervisor

Brokerage Team Leader

AUTOMOTIVE SERVICE SUPERVISOR

Milk Operation and Distribution Manager

Key Account Manager

Senior Supervisor – FGW

FBS Customer Care Director

Senior Supervisor - Operations ROI

Team Leader IAS - Pune I

Customer Service New Associate - Query Management

Field Service Supervisor

Customer Service Associate

Workshop Manager

Logistics Supervisor

Customer Order Management Representative - Level II - SHOP

AM - Customer Care

Ocean Export Supervisor

Admin Supervisor

I want to receive the latest job alerts for customer service supervisor in maharashtra

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