Remote Engineering manager conversations Jobs – 45 Open Jobs Today

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Quick apply
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Client Success/Account Manager

Sofueled
Remote

Quick apply

Job details

Full-time
14 days ago

Qualifications

Mobile applications
Software development
APIs
Account management
Communication skills
Negotiation
SDLC

Full job description

Client Success / Account Manager

Location: Remote (Goa-based preferred)
Experience: 3-5 Years
Employment Type: Full-time

Do you enjoy working with clients and solving problems before they become bigger issues?

At Sofueled, we build custom web applications, mobile apps, cloud solutions, and digital products for clients across different industries. Once a project is signed, you're the person who keeps everything moving in the right direction.

This isn't just an account management role. You'll work closely with clients and our engineering team to make sure expectations are clear, communication stays smooth, and projects are delivered successfully.

Some days will be easy. Others will involve difficult conversations, changing priorities, and handling escalations. If you're someone who stays calm, communicates well, and enjoys finding solutions, we'd like to meet you.

In this role you will be responsible for

Be the primary point of contact for your assigned clients.
Build strong relationships and become someone clients trust.
Coordinate with developers, designers, and project teams to keep projects on track.
Understand technical discussions well enough to translate them into simple business language for clients.
Draft professional emails, meeting summaries, proposals, and client updates.
Lead client calls, set expectations, and keep everyone aligned.
Handle escalations confidently and work towards practical resolutions.
Manage scope discussions, timelines, and priorities with both clients and internal teams.
Identify risks early and help resolve them before they impact delivery.
Look for opportunities to grow existing accounts through strong client relationships.

What We're Looking For

3-5 years of experience in Client Success, Account Management, Customer Success, or Project Coordination within an IT services or software company.
A good understanding of software development, including web applications, mobile apps, APIs, cloud services, AL/ML and the software development lifecycle.
Excellent written communication and drafting skills.
Strong verbal communication and confidence when speaking with clients.
Experience handling client escalations and managing difficult conversations professionally.
Good negotiation and stakeholder management skills.
Someone who can explain technical concepts in a way that non-technical clients understand.
Highly organized with the ability to manage multiple client accounts at the same time.

You'll Do Well Here If You

Stay composed when things don't go according to plan.
Take ownership instead of waiting for someone else to solve the problem.
Can balance client expectations with delivery realities.
Build relationships through honesty, consistency, and proactive communication.
Believe that clear communication can prevent most problems.

Why Join Sofueled?

Client Success is one of the most important functions in our company. You'll work closely with leadership, clients, and engineering teams, and your ability to build trust will directly influence our long term client relationships.

If you enjoy solving problems, building strong partnerships, and making sure clients have a great experience from start to finish, we'd love to hear from you.

Quick apply

Refine Your Search

engineering manager conversations jobs in remote

Client Success/Account Manager

Senior Frontend Engineer

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Sr. Product Manager - Phone Platform

Business Development & Brand Manager (Beauty & Wellness)

Full Stack Developer

Sr. Product Manager - Funnels & Websites

Senior Specialist - Product (Remote)

Software Development Engineer III - Backend Developer (Courses)

Staff Product Manager - Mobile Platform

Staff Product Manager - Agency Revenue Growth

Staff Product Manager - Phone Numbers and A2P

Lead Engineer - Courses

Sr. Director, Product Management (Core Products)

Senior Full Stack Engineer

Sr. Director, Product Management (Revenue Products)

Staff Product Manager - (Customer Retention - Platform)

Software Development Engineer III (Fullstack ) - Workflows

Software Development Engineer III (Fullstack) - Contacts

Staff Product Manager - Social Planner, Ad Manager, Blogs

I want to receive the latest job alerts for engineering manager conversations in remote

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Client Success / Account Manager

Do you enjoy working with clients and solving problems before they become bigger issues?

In this role you will be responsible for

What We're Looking For

You'll Do Well Here If You

Why Join Sofueled?

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