Bengaluru Karnataka Sr. servicenow developer Jobs – 132 Open Jobs Today

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ET&P- ServiceNow Developer - Senior Consultant -ITOM/ITAM/GRC- Bangalore
Deloitte —Bengaluru, Karnataka
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Zetamicron —Bengaluru, Karnataka
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Deloitte —Bengaluru, Karnataka
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EPAM Systems, Inc. —Bengaluru, Karnataka
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Deloitte —Bengaluru, Karnataka
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Senior Consultant | ITSM (IT Service Management) | Bengaluru | ServiceNow
Deloitte —Bengaluru, Karnataka
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Takeda Pharmaceutical —Bengaluru, Karnataka
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Senior Consultant | IT Operational Management | Hyderabad | ServiceNow
Deloitte —Bengaluru, Karnataka
- Analysis skills
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Manager | IT Operational Management | Bengaluru | ServiceNow
Deloitte —Bengaluru, Karnataka
- Analysis skills
- Bachelor's degree
- JavaScript

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ServiceNow Sr. Technical Architect

Prodapt -
Bengaluru, Karnataka

Apply Now

Job details

7 days ago

Qualifications

ITIL Certification
Data modelling
Azure
DevOps
IT service management
Application development
Microservices
AWS
JavaScript
Distributed systems
Splunk
Scripting
APIs
ServiceNow
Events management
Communication skills
Senior leadership

Full job description

Overview:

Job Summary

We are seeking an experienced ServiceNow TSOM Architect to lead the design, architecture, and implementation of ServiceNow Technology Service Operations Management (TSOM) solutions. The ideal candidate will be responsible for defining scalable IT Operations architectures, driving observability and AIOps initiatives, and enabling proactive operations through ServiceNow TSOM modules.

This role requires strong technical leadership, hands-on architectural expertise, and the ability to work with enterprise stakeholders to transform IT Operations using ServiceNow best practices.

ServiceNow Technical Architect - ITSM, integration, Custom app development & Architecture

Experience

Overall Experience: 15+ years in IT Service Management / IT Operations / Enterprise Monitoring
Relevant Experience: 8+ years in ServiceNow platform.

Responsibilities:

Key Responsibilities

Architecture & Solution Design

Define end‑to‑end ServiceNow TSOM architecture aligned to enterprise IT Operations strategy
Design scalable and resilient solutions leveraging:
- ITOM Discovery
- Service Mapping
- Event Management
- Operational Intelligence
- Cloud Observability
- AIOps capabilities
Drive architectural decisions for hybrid, multi‑cloud, and on‑prem environments

Implementation & Delivery

Lead and oversee implementation of TSOM solutions across large enterprise landscapes
Define integration patterns with:
- Monitoring tools (Splunk, Dynatrace, AppDynamics, Azure Monitor, AWS CloudWatch, etc.)
- CMDB data sources
- Third‑party observability platforms
Ensure CMDB health, governance, and data accuracy using Discovery and Service Mapping

Technical Leadership

Act as Technical Authority for TSOM solutions and best practices
Review and approve technical designs, configurations, and customizations
Mentor developers, administrators, and consultants on TSOM architecture and standards
Conduct technical workshops and design sessions with stakeholders

AIOps & Observability

Design and implement AIOps-driven event correlation and noise reduction
Enable proactive operations through anomaly detection and predictive insights
Optimize operational workflows using event rules, alerts, and automations

Governance & Optimization

Define TSOM governance, standards, and architectural guardrails
Drive performance optimization, stability, and scalability of ServiceNow platform
Ensure alignment with ServiceNow best practices and upgrade strategies

Stakeholder & Client Engagement

Partner with IT leadership, operations teams, and business stakeholders
Translate business requirements into technical solutions
Support pre‑sales activities including solution design, estimations, and proposals.

Requirements:

Required Skills & Qualifications

ServiceNow Expertise

8+ years of hands‑on experience with ServiceNow ITOM / TSOM
Strong expertise in:
- ITOM Discovery
- Service Mapping
- Event Management
- Operational Intelligence
- CMDB architecture & data modeling
Experience with ServiceNow scripting (JavaScript, Glide APIs)

IT Operations & Monitoring

Strong understanding of:
- ITSM, ITOM, and IT Operations processes
- Enterprise monitoring and observability architectures
- Hybrid infrastructure, cloud, containers, and microservices
Experience integrating ServiceNow with leading monitoring tools

Architecture & Design

Proven experience as Architect / Lead Consultant on large‑scale ServiceNow programs
Deep understanding of:
- Distributed systems
- Network, server, storage, and cloud technologies
Strong documentation and design skills (HLDs, LLDs, architecture diagrams)

Soft Skills

Excellent communication and stakeholder management skills
Ability to influence senior leadership and technical teams
Strong problem‑solving and analytical mindset

Certifications (Preferred / Mandatory)

ServiceNow Certified Implementation Specialist – ITOM (Highly Preferred)
ServiceNow Certified Technical Architect (CTA) – Preferred
ITIL v3 or ITIL 4 certification
Cloud certifications (AWS / Azure / GCP) – Preferred

Nice to Have

Experience with ServiceNow Cloud Observability
Exposure to DevOps and SRE practices
Experience in large transformation or CMDB remediation programs
Pre‑sales and proposal solutioning experience

What We Offer

Opportunity to architect enterprise‑scale TSOM transformations
Work with cutting‑edge observability and AIOps technologies
Leadership role in high‑impact digital transformation programs

Apply Now

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sr. servicenow developer jobs in bengaluru karnataka

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